Interactive Data Reviews | Glassdoor

Interactive Data Reviews

Updated February 12, 2019
282 reviews

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2.7
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Lynn Martin
8 Ratings

Employee Reviews

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Pros
  • "Good work life balance--many evaluators leave at 5pm on the dot" (in 40 reviews)

  • "Lot's of responsibility, laid back relaxed atmosphere," (in 13 reviews)

Cons
  • "Senior management has pushed its employees too far" (in 17 reviews)

  • "Up until very recently, limited upward mobility" (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "All the perks of a financial company with none of the stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Interactive Data full-time

    Pros

    -Standard paid vacation is three weeks, you accrue more as you earn time with the company
    -Monthly pizza and bagel parties on the house
    -Competitive salary with other peers (Reuters, Bloomberg)
    -Recently acquired by Intercontinental Exchange potentially creating growth opportunities in larger company
    -Intelligent, friendly co-workers, generally low-stress environment. Work/life balance favors life

    Cons

    -Potential for layoffs as ICE makes reorgs based on the acquisition
    -Up until very recently, limited upward mobility. New ICE ownership may allow improvement here

    Advice to Management

    Provide training opportunities for employees and communicate these opportunities to them. Annual meetings should include "5 year plan" discussions for advancement.


  2. "Had a Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fixed Income Analyst in New York, NY
    Former Employee - Fixed Income Analyst in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Interactive Data full-time (More than a year)

    Pros

    Before I jump into the pros and cons, I want to add that my experience at Interactive Data--now ICE Data Services--may not be indicative of the typical experience because I had a great manager, probably the best manager at the company! Now for the pros:

    Exposure to lots of market data and a chance to know the fixed income market

    Good work life balance--many evaluators leave at 5pm on the dot

    Casual dress code

    People are very nice and easy going, overall.

    Cons

    Very limited in terms of professional development and upward mobility. Although there are salary bumps, and perhaps title bumps as well, in reality many people there have doing the same exact job for 20+ years. It's like glorified assembly line work.

    Limited direction from senior management. The lower level employees were out of the loop and had no clear insight into what was going on in the upper levels of the company. Most employees were expected to just keep their head down and continue working.

    Layoffs. I got there when the company officially became ICE Data Services, and during my first month, there was a big round of layoffs. This continued to happen throughout 2017. I know it's a part of business, but it was still jarring to see people, with whom you were worked closely, and who had been with company for more than a decade, be casually dismissed in the name of cost cutting.

    The pay wasn't that great

    Advice to Management

    Be more transparent with your employees.

    Encourage innovation and thinking outside the box amongst ALL your employees. It's not just about meeting targets and checking off the same boxes every day

  3. "Benefit is going downhill after the acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Interactive Data full-time (More than 5 years)

    Pros

    Flexible working hours however have to work on most holidays too.

    Cons

    ICE took away 9 days PTO, and benefits is not as good as before, they don't pay targetted bonus even company is making profit.

    Advice to Management

    Tried to apply to different roles in the company, everytime I was told I don't have the relevant experience, no room for employee to grow and learn. Very disappointing since the new management took over. Unlike old IDC, they welcome people to apply for different jobs. Changed my roles 3 times under IDC management.


  4. "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Interactive Data full-time

    Pros

    Good work life balance, good salary and benefits.

    Cons

    Satellite office always in danger of closure


  5. "Good people, stingy company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Writer in New York, NY
    Former Employee - Technical Writer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Interactive Data full-time (More than 3 years)

    Pros

    You work with great people. Had the best manager I could ask for. Environment is a good mix of relaxed but professional. This company services every major financial institution in the world. Also not expected to stay late.

    Cons

    The company is stingy. I ultimately left because I was being paid significantly less than market rate. Intercontinental Exchange's benefits were not nearly as good Interactive Data's.

    Advice to Management

    Pay all positions competitively. Not just evaluaters and developers.


  6. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Interactive Data full-time (Less than a year)

    Pros

    Lot's of responsibility, laid back relaxed atmosphere,

    Cons

    Terrible pay, no career progression. People are for lifers - no scope for progression.

    Advice to Management

    Take notice why people are leaving


  7. "Sr. Accounts Payable Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Interactive Data full-time (More than 10 years)

    Pros

    As we grew so did my knowledge of new processes and information

    Cons

    Not enough communication from the new hierarchy down

  8. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Interactive Data full-time

    Pros

    Great colleagues, medical benefits, personal time off, 401K, decent office space and the company offered
    free breakfast/lunch once a month.

    Cons

    When IDC was sold to ICE at the end of 2015, a number of lay offs followed: every quarter in 2016 through 2017. Salaries are below market, lack of upward mobility, antiquated systems, and nepotism.

    Advice to Management

    Be transparent!


  9. Helpful (3)

    "eSignal Division of company not in long term plans"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Hayward, CA
    Former Employee - Technical Support Representative in Hayward, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Interactive Data full-time (More than 8 years)

    Pros

    I worked for the eSignal division of Interactive Data in Hayward, CA. Years ago, when the company was public, it was a good place to work with new products being developed and plans to expand, but once they were bought by an investment group, then sold to the ICE exchange, they no longer fit into the long term plans of the parent company and staff has been reduced severely.

    Cons

    Now, they are just keeping the employees around until the division is no longer profitable. No plans to grow the division or develop any new products. They already laid off one department.

    Advice to Management

    Not much you can do while the parent company shows no interest in growing the business. The only solution I can think of is to find some way to become an independent company, but I don't know who would finance that.


  10. Helpful (1)

    "Good benefit but no job or salary growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Service Analyst in New York, NY
    Former Employee - Tech Service Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Interactive Data full-time (More than 3 years)

    Pros

    Good work-life balance.
    Good benefit and generous bonus.
    Pizza on last working day of the month.

    Cons

    No plan for employee training or growth.
    Dead end job, people working on same position for decades.

    Advice to Management

    Please work on employee growth and development.