Intercontinental Exchange Reviews | Glassdoor

Intercontinental Exchange Reviews

Updated June 19, 2017
185 reviews

Filter

Filter

Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Intercontinental Exchange Chairman and CEO Jeffrey C. Sprecher
Jeffrey C. Sprecher
100 Ratings

185 Employee Reviews

Sort: Popular Rating Date

Pros
  • Relaxed work environment, good work/life balance (in 11 reviews)

  • Good benefits and decent starting salary (in 12 reviews)

Cons
More Pros and Cons

  1. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior QA Engineer in New York, NY
    Current Employee - Senior QA Engineer in New York, NY
    Recommends
    Positive Outlook

    I have been working at Intercontinental Exchange full-time (More than 3 years)

    Pros

    Just great, and it's great.

    Cons

    Nothing negative. I just like the firm

    Advice to Management

    No advice. The management is great.


  2. "trading system would be great with some management training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trading Systems Programmer in Atlanta, GA
    Current Employee - Trading Systems Programmer in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Intercontinental Exchange full-time (More than 3 years)

    Pros

    pay, bonus, looks good on resume. Management (trading system) is good at spreading risk, and playing "not to lose"

    Cons

    Trading system can be a sausage factory. Difficult to suggest improvements, even with solutions to back it. Upper management is good at throwing money at it, closing the door and turning up the pressure. Has become very political, protective and a sweatshop for too many of the developers.

    Advice to Management

    ICE is a great place for a lot of the employees, it's just not consistent throughout other departments. Send your tech managers to regular training, and help them with people and business skills. You want to promote leaders. Ask your developers and staff if they work for a leader or a manager.

  3. "Good Job Mostly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Atlanta, GA
    Current Employee - Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Intercontinental Exchange full-time (More than 3 years)

    Pros

    Fullfilling work, good benefits (410k match, medical, dental, bonus structure), competent management. Interesting business that is always on the cutting edge. Coworkers are easy to work with and willing to help.

    Cons

    Low salary compared to industry.
    Horrid schedule if you are working in technology teams.
    Long time to move up, need to be part of the managers club to move up quickly, your hard work will not get you there.
    The work can be very stressful at times.
    Not enough PTO offers to new employees, leads to stress.

    Advice to Management

    Take care of hard working employees.
    Work to get a better scheduling in place.


  4. Helpful (1)

    "IT Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    They have aggressive acquisition timelines

    Cons

    They micro manage and treat their employees like their clients, a transaction.


  5. "very good fast growing company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sandy Springs, Fulton, GA
    Former Employee - Anonymous Employee in Sandy Springs, Fulton, GA

    I worked at Intercontinental Exchange full-time (More than 10 years)

    Pros

    very good fast growing company

    Cons

    flat structure, promotions are rare


  6. "Good place, vertical structure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Regulation Analyst in New York, NY
    Former Employee - Market Regulation Analyst in New York, NY
    Approves of CEO

    I worked at Intercontinental Exchange full-time (More than a year)

    Pros

    People are friendly, easy place to learn

    Cons

    Structure is very vertical, promotions are political

    Advice to Management

    Invest more in younger talent


  7. "Short Sighted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Positive Outlook
    No opinion of CEO

    I worked at Intercontinental Exchange full-time (More than a year)

    Pros

    Decent pay and Benefits. People are good to work with

    Cons

    Management detached from the day to day, and only care about acquiring companies and appeasing shareholders. Culture is ok, but they let people go every quarter to prop up the balance sheet. Could be a good company to work for if they weren't so short sighted.

    Advice to Management

    This is for Senior Management. You're not royalty, so get off your high horse and show you actually care about the people who you work with as much as your care about your shareholders.

  8. Helpful (3)

    "Don't waste your time and career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New York, NY
    Former Employee - Project Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Intercontinental Exchange full-time

    Pros

    - Competitive pay with great bonus.

    Cons

    Not sure on where to start from :-(. This company or may be department(Salesforce.com CRM) has many issues which are difficult to explain.

    - Incompetent Management
    - No work-life balance.
    - Micromanagement.
    - No flexibility or work from home policy. But on the weekend's you might be asked to "work from home" without any prior notice because of poor planning and execution.
    - No credibility for hard work - If you are good @ work you might be asked to work almost every weekend.
    - No roadmap and Strategy.
    - No vision for platform scalability.
    - Very fewer changes to enhance your skills and make credibility with business because the manager will provide a demo of your hard work and eat the credit.

    Advice to Management

    - Adopt new tools and technology.
    - Be open to new idea's and give people change to fail.
    - No option for 360' feedback. Please enable all employee to provide feedback about management.
    - Stop the micro management and learn some people management skill. You need to treat people with respect else they won't respect the company and lose motivation to work.
    - I think you need to change the few KPI's for lower level management. Managers should be measured based on the value being added to the teams and the business.
    - The leader should have a vision and ask the manger's to come up with a roadmap for the product which will generate better ROI.


  9. Helpful (1)

    "Review for Risk Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Risk Analyst in Chicago, IL
    Former Employee - Risk Analyst in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intercontinental Exchange full-time (More than a year)

    Pros

    Always busy and always working. Flat organization. Visibility. Good to learn a lot. Smart people do exist but few.

    Cons

    No work life balance and over time every day. Little appreciation of ppl's hard work. Salary is below the market.

    Advice to Management

    Care more about ppl's development rather than output, please.


  10. Helpful (2)

    "Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Atlanta, GA
    Current Employee - IT Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intercontinental Exchange full-time (More than a year)

    Pros

    Everyone is here to get the job done. We all have a relaxed fun vibe but know how to get the job done in an elite professional manor.

    Cons

    With elite quality work comes long work hours. Some days can be longer than expected due to the workload.


Showing 185 of 187 reviews
Reset Filters