Intercontinental Exchange Reviews | Glassdoor

Intercontinental Exchange Reviews

Updated October 26, 2017
34 reviews

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Intercontinental Exchange Chairman and CEO Jeffrey C. Sprecher
Jeffrey C. Sprecher
19 Ratings

34 Employee Reviews

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Pros
Cons
  • Work/life balance could be better (in 22 reviews)

  • The company strongly discourages work-from-home to the point of obnoxiousness (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Intercontinental Exchange full-time

    Pros

    The coffee machine. That's about it.

    Cons

    There is no loyalty is this place. They will dump you for doing nothing wrong if it fits their agenda. If you looking for a place long term this is not it. The salary is weak but they promise big bonuses. You'll be lucky if you're there long enough for a bonus. I have worked at other places and this one is a complete revolving door. Management makes tons of errors and will blame the lower rank. Be careful if you do take an offer from this place and be sure to read all the fine print. There is also no upside potential meaning promotions. This is not to bash the place but to be honest.

    Advice to Management

    Take ownership for your own mistakes. You would have better relations with employees if they weren't in fear for their jobs everyday.


  2. Helpful (3)

    "Muppets"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Intercontinental Exchange full-time (More than 8 years)

    Pros

    I have respect for the CEO, other than that zero

    Cons

    Top heavy management
    Technology is not cutting edge, techs in Atlanta are embarrassing in front of clients
    Alienate customers
    Arrogant
    Archaic - don't permit working from home at all even for a single day - what century is this?
    Did I mention arrogant?
    Clients hate ICE, it was truly embarrassing

    Advice to Management

    Look at modern firms out there who want to create a good work life balance and look after both their employees and their clients. Have some respect - its not all about shareholder value. In the end it will all catch up with you and you will neither have talent or clients.

  3. Helpful (2)

    "So much broken stuff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Any
    Current Employee - Any

    I have been working at Intercontinental Exchange full-time (Less than a year)

    Pros

    *They have a good cafeteria if you ever get a chance to take a lunch break.

    *The people you work with know a lot about their fields of expertise, but for some reason don't realize their true worth/potential at other companies.

    *Great stepping stone for furthering your career if you can manage at least a year, and leave on good graces.

    Cons

    *Lack of comradery: People will smile at you but stab you in the back. Don't expect to make any life/career long friends here, people are frightened of losing their jobs here for some reason. They will detail anything you say or do, for a later date, to deflect attention on themselves for wrong doings. (Some people will even lie about their names if you look too executive, and they don't know you)

    *Pay seems like a great step up in your career path, until you realize just how much work there is, and how boring your personality is expected to be. Put your year in and move on to something greater.

    *Traffic is horrible no matter where you are coming from. Even people living 10 min. away will have 30-40 min commutes depending on traffic patterns.

    *If you park too close to the line, or do anything slightly wrong in the parking area, security will send a picture of you and your vehicle to HR and you will be issued a citation. From the time you step/drive onto the property, everything you do is watched from the gazillion cameras. Make friends with the security staff to mitigate the citations they issue you on the company's privately owned parking garage.

    Advice to Management

    Let people know what it's really like to work here before aggressively luring them from other companies. Weed out the up-tight people if you want to make this place less depressing.


  4. Helpful (1)

    "New to ICE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intercontinental Exchange full-time (Less than a year)

    Pros

    Busy workload,
    Good 401K Match
    We got acquired by ICE recently so still need to see all the pros.

    Cons

    Decrease in benefits, decrease in PTO's, poor Insurance options, seeing a lot of layoff's after acqusition

    Advice to Management

    Please care for employees


  5. Helpful (5)

    "I work with idiots."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Analyst in Atlanta, GA
    Current Employee - Risk Analyst in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intercontinental Exchange full-time (More than a year)

    Pros

    Decent pay, good benefits, and nice offices. They have a full snack and coffee bar along with some of the most cutting edge technologies.

    Cons

    I work with idiots who think that they are incredible and impressive. They are neither. It seems like most of these people are washed up from working for trading houses or could not make it as an actual engineer.

    Advice to Management

    Completely gut entire departments if you want to remain the largest clearing house for financial and commodity derivatives. Possibly get rid of most of the management.


  6. Helpful (3)

    "Sad Place"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Senior Data Architect in New York, NY
    Former Employee - Senior Data Architect in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intercontinental Exchange full-time (More than 3 years)

    Pros

    Direct Manager good, his manager good but that is it ...
    Interesting engineering challenges, but supporting cast mediocre at best nothing can be accomplished with that composition ...
    Decent salaries at least from my perspective and bonuses as advertised ...

    Cons

    To many to count but to name:
    no work-life balance
    senior management cares only about themselves and their pockets...
    Top down management at worst ...
    Really bad moral, promotes a really bad attitudes ...
    And much worse ....

    Advice to Management

    Grow up and learn how to run big company...
    Sad to see that people do not have a moral integrity to step down when they do not know their job...


  7. Helpful (4)

    "Cold as ICE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend

    I worked at Intercontinental Exchange full-time (More than 5 years)

    Pros

    revenue production, decent salaries, meh

    Cons

    sucked the life out of an exciting institution, the NYSE. this company does not care about ANY of its employees, only its bottom line.

  8. Helpful (4)

    "Senior Risk Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer in Atlanta, GA
    Current Employee - Senior Developer in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intercontinental Exchange full-time

    Pros

    Management sucks, long working hours, no work from home even on sick days. No direct communication with senior management. Teams work on mutual distrust.

    Cons

    Work quality is good but not properly implemented. Salary is good and that's the only reason people join and get stuck.

    Advice to Management

    Sorry losers.


  9. Helpful (4)

    "not a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    there are none to say here

    Cons

    horrible place to work, they do not value their employees


  10. Helpful (3)

    "NYSE Governance Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Intercontinental Exchange full-time

    Pros

    The Company was great and progressive when it was formerly Corpedia and then also acquired by NYSE. They valued their employees and their talent. There were great programs such as Wellness and company volunteer days.

    Cons

    Once ICE acquired and also had another new company merger affect the company and business, the culture became cold and chaotic. Holidays were taken away, and employee programs were also discontinued. The new management completely changed the vision and purpose of the original company, and then they closed the office and laid most of the people off.

    Advice to Management

    Realize your employees are people, not just a mass of worker bees. Do your due diligence and actually put talented managers and leaders in place, not just friends and favorites that know nothing about the business and technologies.


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