Intercontinental Hotels & Resorts Reviews | Glassdoor

Intercontinental Hotels & Resorts Reviews

Updated February 28, 2017
13 reviews

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13 Employee Reviews

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  1. "Great compnay to grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Miami, FL
    Current Employee - Human Resources in Miami, FL
    Recommends
    Positive Outlook

    Pros

    Great leadership culture and values, strong history and heritage

    Cons

    sometimes, too many initiatives at once form Corp. offices

    Advice to Management

    Keep our colleagues the first and foremost


  2. Helpful (1)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Intercontinental Hotels & Resorts full-time (More than 8 years)

    Pros

    Gorgeous historic hotel
    Best location in downtown Austin!
    Recently renovated
    Great staff
    Great pay and benefits

    Cons

    Would like healthier lunch options, but it is complimentary!

    Advice to Management

    Continue to hire the best possible people for the job, it is worth it!

  3. "You can't trust anyone."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Intercontinental Hotels & Resorts full-time (More than a year)

    Pros

    Lunch in an employee cafeteria for $1.50 a day. 2 weeks vacation after 1 year.

    Cons

    This hotel has several lawsuits on it currently. They are constantly tight on money because it is slow most of the time. The building is literally falling apart. You will deal with leaks, a/c issues, ceiling tiles falling, bugs, and more. They are constantly hiring then firing people. They will hire you on full time then cut your hours back severely. Management is only out for themselves. No one at this hotel has gotten a raise in over 5 years!! Yet the department heads get fat bonuses every year. The environment has made every employee frustrated and they often take it out on each other. i have never worked somewhere with more gossip and plotting. If someone new is hired that is good they try to get them fired because they pose a threat to their forever decreasing hours. If you want somewhere to move up don't come here. Only people with "connections" get hired for good positions. You will not be promoted but you might be given more work with out a pay raise.

    Advice to Management

    Listen to your employees. Do your job, and don't just sit in your office watching everyone else doing it for you.


  4. "Willard Hotel DC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook

    Pros

    great product to sell, lots of demand.

    Cons

    It is a busy environment. very fast-paced.


  5. "Team Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in London, England (UK)
    Current Employee - Team Leader in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Intercontinental Hotels & Resorts part-time (Less than a year)

    Pros

    Free Food on Shift
    Generous Advantage Card System
    Free Laundry
    Flexible Hours

    Cons

    Unreliable Hours
    Stressful Job
    Management Structure difficult
    average (could be higher) pay

    Advice to Management

    Set Specific working hours to staff and break times to be confirmed before shift start.
    Higher pay for leading role


  6. "Corporate Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intercontinental Hotels & Resorts full-time (More than a year)

    Pros

    Employee Discounts on restaurants and other hotels of the group.

    Cons

    There is no professional growth.


  7. "Guest Service Center Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Intercontinental Hotels & Resorts part-time

    Pros

    Challenging, good benefits, one of the best Resorts in Fiji

    Cons

    Staffing in some areas not very good.

  8. "Not really what we can expect from a good organisation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Modern facilities in a beautiful coastal town

    Cons

    Lack of training or opportunity to grow provided
    Not competitive salary and benefits


  9. "Personal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Supervisor in Dubai (United Arab Emirates)
    Current Employee - Food and Beverage Supervisor in Dubai (United Arab Emirates)
    Recommends
    Positive Outlook

    I have been working at Intercontinental Hotels & Resorts full-time (More than a year)

    Pros

    Friendly environment and lots of new things to be learned

    Cons

    There is no downside of this

    Advice to Management

    All good no advice


  10. "Gerente de Operaciones"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gerente De Recursos Humanos in Maracaibo (Venezuela)
    Current Employee - Gerente De Recursos Humanos in Maracaibo (Venezuela)
    Recommends
    Positive Outlook

    I have been working at Intercontinental Hotels & Resorts full-time (More than 3 years)

    Pros

    Employment stability
    Good working environment
    Participation in decision-makingopportunity to grow

    Cons

    No remuneration according to experience


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