Interfaith of The Woodlands Reviews | Glassdoor

Interfaith of The Woodlands Reviews

Updated November 24, 2017
9 reviews

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  1. "Facilitator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Facitlitator in North Houston, TX
    Current Employee - Regional Facitlitator in North Houston, TX
    Recommends
    Positive Outlook

    I have been working at Interfaith of The Woodlands full-time (More than 5 years)

    Pros

    Interfaith is a wonderful organization, it has been around for many decades. Decent pay and had good insurance until this year. Training opportunities are good. Most trainings are on the South side of Houston, makes travel very far.

    Cons

    Does NOT pay into unemployment, trainings are on the South side of Houston, not very many up north. Not very sensitive during lay offs.


  2. "Unprofessional environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Interfaith of The Woodlands (More than 3 years)

    Pros

    You can eat everyday if your on the right team or in the in crowd.

    Cons

    All the managers are unprofessional and it no diversity in their call center.

  3. "Employment Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Interfaith of The Woodlands full-time (Less than a year)

    Pros

    There are several nice people to work with.

    Cons

    Too High Expectations for staff based on location and constituents!

    Advice to Management

    This non-profit organization needs to reassess their priorities and the rigid stipulations posed on their employees. When working in offices located in very rural areas, consider the education, backgrounds and status of the constituents demographically before establishing hiring goals for staff based on available employment opportunities within the surrounding area. Secure employers willing to give potentially good employees a "Second Chance" based on their given backgrounds. Second Chance gives people HOPE as well as demonstrating a company's willingness to give a person(s) another opportunity of gainful employment in order to support their families and prove themselves worthy of employment. Many of these people can be most time are your most loyal and productive employees. We ALL deserve a Second Chance! As a non-denominational faith based organization, changing their model, policies and procedures can and will establish a major impact in the nationwide arena of Empowering People in the Workforce! It's Simple: What Would Jesus Do If He Reigned In Our Time? He would Never turn His back on His brothers! It's TIME to Change People! Let's Concentrate of Giving HOPE!


  4. "Financial Aid Customer Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Aid Customer Support Specialist in Houston, TX
    Current Employee - Financial Aid Customer Support Specialist in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Interfaith of The Woodlands full-time (More than 3 years)

    Pros

    Health Insurance, Dental Insurance, Vision Insurance, and Death Insurance Benefits.

    Cons

    Very Unprofessional Team Leads and Supervisors. Supervisors should lead by example that an example that staff should follow. Management and Supervisors play favoritism to whom they like a lot. Lazy Staff and Supervisors. Staff and Supervisors should be held accountable for their poor work ethic. Illegal activities and practices are practiced and processed at the Interfaith Call Center. 403B Retiremt not given until after one is employed with them after a year. Non-Profit organization so no one qualifies for Unemployment after one is laid off or terminated. Messy staff who have behavioral issues. Unprofessional staff that brings their personal issues from home and take it out on their co-workers and customers they assist.

    Advice to Management

    Give accolades, awards, appreciation, and recognition to staff that works hard, come to work, do their job, and are not messy behavioral wise. Discontinue illegal practices that Supervisors, Management, and Employees engage in. Terminate those who come to work and take their job as a joke and horse play at work instead of actually working and helping customers out.


  5. "Could be Better"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Interfaith of The Woodlands full-time (Less than a year)

    Pros

    Flexible Hours if you work in the call center

    Cons

    Bad benefits at the call center


  6. "Conroe Interfaith of the Woodlands needs better leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Interfaith of The Woodlands full-time

    Pros

    Pay is average, Monday - Friday provides for work/life balance

    Cons

    Unfair
    Terrible training for job
    No accountability for managers
    Managers rude and too busy to assist
    Opportunity for advancement slim

    Advice to Management

    Create a training platform for all new associates and treat each of them fairly regardless of tenure, color or gender. Talk to your employees the way you want to be talked to and act professional in the workplace. Just because we are helping some that are less fortunate doesn't mean we have to speak improperly


  7. "Its either greet or you should just leave,Rules are bent, and broke to favor Interfaith."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interfairth Employee
    Former Employee - Interfairth Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Interfaith of The Woodlands full-time

    Pros

    Can be very rewarding when someone you have worked with achieves their goal.

    Cons

    Under constant threat of lossing job.

    Advice to Management

    Dont take heresay as fact.

  8. "Woodlands office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Interfaith of The Woodlands full-time (More than 5 years)

    Pros

    Great values. Employee friendly. The company has great values and is well established in the community. The environment is one of respect and service.

    Cons

    Pay is average but work life balance is positive. Management at The Woodland office is friendly and responsive to its employees and the community.

    Advice to Management

    Continue to take care of your employees


  9. "As a Workforce Solutions Contractor, I am disappointed and hopeful."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in The Woodlands, TX
    Current Employee - Anonymous Employee in The Woodlands, TX
    Doesn't Recommend

    Pros

    Can make a difference
    Help people gain a better life
    Rewarding
    Learn state programs
    Flexibility

    Cons

    Overworked
    Underpaid
    Bullying
    No accountability
    Staff doesn't care about customers
    Dishonesty of staff and management
    No recognition
    No training

    Advice to Management

    Hold management accountable
    Offer anonymous complaint phone to report center abuse
    Offer reasonable work expectations
    Listen and follow up