Intermedix Reviews | Glassdoor

Intermedix Reviews

Updated November 14, 2017
169 reviews

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2.3
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Joel Portice
51 Ratings

169 Employee Reviews

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Pros
  • Good work life balance as there is no long work hours even during closing (in 8 reviews)

  • Flexible hours as long as your job is done (in 12 reviews)

Cons
  • Upper management needs to Learn some compassion and people skills (in 11 reviews)

  • The only bonuses go to the c-suite and some special groups, although employees are told no one got a bonus (in 8 reviews)

More Pros and Cons

  1. "Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Support Specialist in Fort Lauderdale, FL
    Former Employee - Product Support Specialist in Fort Lauderdale, FL

    I worked at Intermedix full-time

    Pros

    Coffee machine
    Awesome view
    Good group of people
    It's a good, average company to work for

    Cons

    The work was boring for me.


  2. Helpful (2)

    "May be a starter job but so much information can get overwhelming for new hires, quantity has over ruled quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production in Oklahoma City, OK
    Current Employee - Production in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Intermedix full-time (More than 5 years)

    Pros

    May be a starter job for someone wanting to gain experience. Works well for days off and holiday pay days off.

    Cons

    quantity has jeopardized quality, Client based rather than patient and employee care. Lack of training and transparency for the little guys working production, as long as the clients are happy, many problems fall to the way side.

    Advice to Management

    Listen and take advice from those working the front line. Owning errors and acknowledge much is broken but being worked on

  3. Helpful (4)

    "eh...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Intermedix full-time

    Pros

    Pay for salaried positions is decent
    6% 401K match

    Cons

    Pay for hourly positions is really bad
    Culture is bad, employee morale is bad
    Have off-shored hundreds of jobs in the last 4 years
    Constantly being told "We're overstaffed"


  4. "Just average company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intermedix full-time

    Pros

    There are interesting IT security trainings. High turnover rate provides advancement opportunities

    Cons

    expensive insurance, low visibility of upper managers

    Advice to Management

    Treat people fairly. Stop micromanaging people.


  5. "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intermedix full-time (More than a year)

    Pros

    Co-workers were amazing
    Hours were flexible to a degree

    Cons

    The training here is questionable, it depends on the department you work in on what level of professional training you will get.

    They tend to be in the favorites game.

    They do not follow all the policies that corporate puts before them.

    Advice to Management

    I would actually train your people, instead of leaving it up in the air.


  6. Helpful (1)

    "Account Resolution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mansfield, TX
    Former Employee - Anonymous Employee in Mansfield, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Intermedix full-time (More than a year)

    Pros

    Relaxed dress code but don't dare park over the white line

    Cons

    All of management. They are too busy with upcoming ideas to notice that the ship is sinking.

    Advice to Management

    Open your office doors, get off the phone and become accessible to those you manage. And stop the nepotism. An employee that is not appreciated will not care about his job, boss, client or company. The pay is below scale for all positions so with poor management & low pay, it's a wonder the ship still floats.


  7. Helpful (2)

    "Payment Poster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intermedix full-time

    Pros

    Flexible when you need time away, relaxed environment

    Cons

    The pay, small work space

    Advice to Management

    Continue to let the hard working employees know they're appreciated

  8. Helpful (4)

    "Good experience, but lousy culture and compensation policies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Intermedix full-time

    Pros

    A variety of clients provides a good opportunity to develop experience. Starting pay seemed reasonable. The work is meaningful.

    Cons

    The only bonuses go to the c-suite and some special groups, although employees are told no one got a bonus. Merit raises are budgeted at only 3% and there is no COLA. The organization is fragmented between divisions.

    Advice to Management

    Employees know more than you think and believe what they see. For example, scheduling next year's conference in Europe when you can't show good employees a reasonable pay increase or bonus is just sad. Rather than budgeting such a skimpy amount for merit raises, just do 3% across the board for all employees as a COLA, instead of telling employees how valuable they are in their evaluation but giving them only 1-2% hike and telling them there is no money for their bonus. Show all the employees how valuable they are where it really counts to them.


  9. "Medical Correspondance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intermedix full-time (More than a year)

    Pros

    Great group of people who tried to help you understand the work you were doing.

    Cons

    Weren't very upfront about certain parts of the job such as needing to meet quotas.


  10. Helpful (1)

    "Collections Insurance Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Insurance Specialist in Mansfield, TX
    Former Employee - Collections Insurance Specialist in Mansfield, TX
    Doesn't Recommend
    Approves of CEO

    I worked at Intermedix full-time (More than 5 years)

    Pros

    Good company mission. Flexible work schedule.

    Cons

    Poor management at the Mansfield location. Under qualified members in management. Bad health insurance options.

    Advice to Management

    Upper management needs to ensure the best business practices by hiring and maintaining qualified management team. Upper management needs to consider soft-training department managers as well.


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