Intermountain Healthcare Reviews | Glassdoor

Intermountain Healthcare Reviews

Updated November 16, 2017
669 reviews

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3.7
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A. Marc Harrison
111 Ratings

669 Employee Reviews

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Pros
  • Managers see to work with you and understand your need for a healthy work life balance (in 44 reviews)

  • Great benefits and paid time off (in 76 reviews)

Cons
  • Low pay masked as having great benefits (in 31 reviews)

  • Non-profit status hides a lot of sins (in 15 reviews)

More Pros and Cons

  1. Helpful (12)

    "Great place to work and employee friendly in the past, but that culture is changing rapidly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Systems Software Support Engineer in Salt Lake City, UT
    Current Employee - Client Systems Software Support Engineer in Salt Lake City, UT
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Intermountain Healthcare full-time (More than 10 years)

    Pros

    Great benefits: 401k, pension, medical/dental, legal, tuition reimbursement. Increased PTO accruals after 5 years & 10 years (1 extra week for each of these mile stones).

    Cons

    Medical insurance benefit cost to employee is very high. We've been told this is because we're in a pool with medical people that sometimes overuse medical services so our costs are higher. As a result, most employees with two income households have medical insurance coverage through their partners employer instead.

    Advice to Management

    For years Intermountain Healthcare harnessed a culture that was very pro-employee and made it a place that people wanted to work at and stay long term. It was not uncommon for employees to work for over 30 years in the company. Lately, and especially with the hire of the new CEO that culture is completely dead and a thing of the past. Each employee is viewed now as a budget item, not a commodity for the company. Replacing highly experienced and high paying employees with entry level personnel seems to be the new norm. All to save a buck for a company that makes billions per year.


  2. Helpful (2)

    "In the midst of change..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Intermountain Healthcare part-time

    Pros

    Intermountain Healthcare has always been an employer that valued it's frontline. It was a company known for it's good will such as their non-profit title suggests. It has been a good place to work during the bad and good times in healthcare.

    Cons

    The culture is changing and it seems to be changing from the roots up. I hope in time this will be a good thing, but it is not the Intermountain that many of us hired on to or have been loyal to. It is taking on a more national company feel instead of the Christian Utah feel in which we are used to.

  3. "Administrative ASsistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Provo, UT
    Current Employee - Anonymous Employee in Provo, UT
    Recommends
    Positive Outlook

    I have been working at Intermountain Healthcare full-time (More than 8 years)

    Pros

    Innovative, Loyal, Trustworthy, good field to work in because of Intermountain staying on top of changes in healthcare very stable job.

    Cons

    Changing healthcare environment causes some anxiety among employees as to future.

    Advice to Management

    Listen to staff and front line employees


  4. "Great culture, but undergoing restructuring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at Intermountain Healthcare full-time (More than 10 years)

    Pros

    Great supportive culture, ability to contribute to the mission.

    Cons

    Currently restructuring, outsourcing is in the wind -- especially for non-clinical positions. Recruiting and hiring process is very bureaucratic and slow


  5. "Medical Technologist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Technologist in Salt Lake City, UT
    Current Employee - Medical Technologist in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intermountain Healthcare full-time (More than 10 years)

    Pros

    good 401 k match and pension

    Cons

    Job advancement limited. Friends of senior management get promoted

    Advice to Management

    More mentoring


  6. "Good place to work but managers out of touch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intermountain Healthcare full-time (Less than a year)

    Pros

    Great people to work with, great mission and values,

    Cons

    Higher management and administration are removed from clinical realities and not interested in listening to clinicians
    Tools to achieve goals not always avaiy

    Advice to Management

    Support clinician’s (rather than manager’s) ideas and research


  7. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Intermountain Healthcare full-time

    Pros

    Reputation and high caliber employees

    Cons

    Large organization - bureaucratic, slow moving

  8. "ICU RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Intermountain Healthcare full-time

    Pros

    This ICU offers nearly every kind of pt. Open hearts, Neuro, Trauma, Medical, Surgical, Peds, and anything else. The team I work with is great! Treating like a paid internship.

    Cons

    Pay is low and admins are out of touch with RNs. Play the feel good which the community loves but, veteran RN's are over it.

    Advice to Management

    Come play with your RNs.


  9. Helpful (4)

    "Intermountain Healthcare is great. Laboratory department management needs to change."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pathology Technician in Murray, UT
    Former Employee - Pathology Technician in Murray, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intermountain Healthcare full-time (More than 8 years)

    Pros

    Medical & Dental Insurance, HSA Match, Pension, 401k match, Life Insurance, Legal plan, Shift differentials, Tuition Reimbursement, Pay, Location

    Cons

    Department decisions are not based on fairness or ethics, seniority/long term employment is not valued, employee's ideas and opinions are not valued, some employees are not held accountable for lack of productivity or poor quality work while other employees are not recognized for high productivity and high quality work. Male, white, LDS, pre-med students are favored, meaning they can quickly be promoted, receive pay increases without meeting the requirements in the job description, work whatever shifts they want and can do no wrong.

    Advice to Management

    Things are not always as they appear and what you’re told is not always true. There is a discrepancy between your personal values and Intermountain Healthcare values. Actions speak louder than words. At some point being two-faced and making unethical decisions will catch up with you.

    Intermountain Healthcare Response

    Nov 2, 2017 – Sourcing Specialist

    Thank you for taking the time to provide your honest feedback. We are making a point to see where our employees think we can improve and your feedback is important for this goal. I hope moving... More


  10. Helpful (9)

    "Is it still stable?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology
    Current Employee - Information Technology
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intermountain Healthcare full-time (More than 10 years)

    Pros

    You know what you are getting with IHC. They are stable (as of this moment). They have a great culture. Their pay is slightly lower than market value. Great benefits including a pension when you become vested after 5 years.

    Cons

    New leadership at the top appears to be shaking things up for the sake of shaking things up. Much of the talent is worried about outsourcing which is making the culture more volatile.

    Advice to Management

    Yearly bonus should be based on your employee evaluation, what is my motivation to continue working extremely hard to get "extraordinary contributor" on my evaluation only to have my coworker who gets "meets expectations" have the same yearly pay increase.
    Get rid of the rule not allowing transfers to new departments the chance for a pay increase when they are in the same pay-grade. An external employee can come in and negotiate their pay grade but an internal candidate doesn't get a choice?


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