Internap Corporation Reviews | Glassdoor

Internap Corporation Reviews

Updated August 10, 2017
139 reviews

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139 Employee Reviews

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Pros
  • Nice place to learn your craft whilst looking for a career opportunity elsewhere (in 6 reviews)

  • Great Work / Life Balance , Lots of training opportunities (in 5 reviews)

Cons
  • There is no good work/life balance especially if you are in the network operation organization (in 7 reviews)

  • Management has no direction, there is very little to no support once a service is sold (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Company on the Move"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Internap Corporation full-time (More than a year)

    Pros

    INAP is a company that is in the process of making exciting changes. With the last change in Senior Leadership there has been a fresh shot of energy. The guiding principles are a back to basics approach, while inviting creativity in problem solving. It is an exciting time to be involved.

    Cons

    Its a time of change. Some people can view this as a con. As you can see from my post, I think it is nothing but positive but is worth mentioning

    Advice to Management

    Stay on the chartered path. Change can come with obstacles, but you are moving in the right direction


  2. Helpful (1)

    "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Internap Corporation full-time

    Pros

    Great work life fit. Open communication with employees. HR is very helpful and has a open door policy. Plenty of on hands training and opportunity to excel.

    Cons

    I have not experienced any cons as yet. I will let you know when I do. So far everything has been great!

  3. Helpful (1)

    "Great Opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap Corporation full-time (Less than a year)

    Pros

    Strong product offering, well run data centers in prime locations, and a new management team working together to rebuild the company. There's a lot of opportunity, a challenging environment, and great people to work with!

    Cons

    Loss of some good people both voluntarily and involuntarily in the reorganization but otherwise, no real cons.

    Advice to Management

    Stay the course. You've made a lot of progress in a short period of time and the company is clearly moving in a positive direction!


  4. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - NOC Support Engineer in Atlanta, GA
    Former Employee - NOC Support Engineer in Atlanta, GA

    I worked at Internap Corporation full-time (More than a year)

    Pros

    Great benefits, good pay, bonuses.

    Cons

    Favoritism, training system needs serious improvement.


  5. "Managed Hosting Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Internap Corporation full-time (More than 3 years)

    Pros

    Alot of opportunity for hands on experience

    Cons

    Management is constantly changes often.


  6. "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Internap Corporation full-time (More than 8 years)

    Pros

    Interesting technology, compensation, just filling in words since there are no more pros to add, but it requires at least 5 words in this section

    Cons

    Clueless BOD, C-level no industry experience, corporate culture, squeaky wheel gets the grease regardless of actual need/priority, location - commute is a nightmare, there is zero direction or vision, every decision is based on the shortest term need possible

    Advice to Management

    Focus on growing the business for the long term despite the pain that may be felt in the short term


  7. "Hard to find the positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Internap Corporation full-time

    Pros

    There are no positive notes to leave.

    Cons

    The company went through a recent transition where management changed hands with quite a few individuals. Some less qualified than others. This made the job extremely difficult as there was no escalation path in my department for well over 3 months. When they guy who hired the guy who hired you leaves to work for a customer of the company you know things are bad. Just my thoughts on things.

    Being a hosting company without 24hr data center support or on hand replacement hardware is a huge risk. Not one that I would take with any company. But hey some like walking on tight ropes without a net.

    Advice to Management

    Get someone in management that knows people and how to interact with employees. You can't build an employee up by tearing them down on a constant basis. Surprised there haven't been more meetings with HR regarding this.

    Believe in your people and get them the training they need to do the job correctly. (and that doesn't mean having lower admins training higher level admins.)

  8. "Senior Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Los Angeles, CA
    Former Employee - Senior Account Executive in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Internap Corporation full-time (More than a year)

    Pros

    The salary is very competitive

    Cons

    Turnover is extremely high and most sales execs get laid off within 6 months. Business units Cloud, Colo and Connectivity are not cross-functional teams and nothing can be customized/flexible for clients. Current customers are angry and frustrated as they have had so many different reps on their account. Lack of accountability with service teams and engineering. I am surprised this company has not gone bankrupt yet.

    Advice to Management

    File chapter 11


  9. Helpful (1)

    "lol @ the glowing "anonymous" reviews from new HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Internap Corporation full-time

    Pros

    Tons of change. That can mean opportunity. In (several) high - growth industries, rising tide lifts all ships...well, most anyway.

    Cons

    The company has been gutted. 95% of the talented folks who made Internap what it was are gone. It's an absolute shell of it's former self. Most new folks outside of CFO/CEO are well over their head and it shows.

    These recent glowing reviews from "INAP" employees (this is a give-away as everyone who wasn't with new ownership calls the company "Internap") are really very sad and obvious plants.

    New CEO focused on putting everyone in lower salary bands which forced out most of the talent. New hires are those willing to work for significantly less in a competitive industry. Not a great long-term plan, but could work if they can sell the company before anyone notices.

    Advice to Management

    instead of publishing fake reviews, focus on faking care for employees who have dedicated their lives to the company. This may generate actual positive reviews on this site.


  10. Helpful (1)

    "Doesn't care about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Internap Corporation full-time (More than 3 years)

    Pros

    Free coffee... stock slowly climbing up from $.88

    Cons

    Completely new executive team that proudly tells employees "If you don't like it here, you can leave". WOW. Great way to boost morale. New team is only concerned with lining the pockets of the executives. Anyone below a director level doesn't matter and does not get fairly compensated. Communication is non-existent.

    Advice to Management

    Communicate with ALL your employees. Too much he said, she said and no firm direction from leadership. Try and find ways to retain employees instead of telling them to leave.


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