Internap Corporation Reviews | Glassdoor

Internap Corporation Reviews

Updated September 20, 2017
147 reviews

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147 Employee Reviews

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Pros
  • Nice place to learn your craft whilst looking for a career opportunity elsewhere (in 6 reviews)

  • Great Work / Life Balance , Lots of training opportunities (in 5 reviews)

Cons
  • There is no good work/life balance especially if you are in the network operation organization (in 7 reviews)

  • Management has no direction, there is very little to no support once a service is sold (in 6 reviews)

More Pros and Cons

  1. "Righting the Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap Corporation full-time

    Pros

    All employees are having an opportunity to participate in Righting The Ship. We are participating in improving all our processes with the customer in mind to improve the Customer Experience.

    Cons

    INAP is looking for leaders to help with change.

    Advice to Management

    You are on the right path, and customers will feel the difference.


  2. "Leadership Dedicated to Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap Corporation full-time (More than 3 years)

    Pros

    Transparent leadership, when possible
    Ability to advance and grow
    Visibility by Management

    Cons

    Corporate Office traffic - too close to Perimeter Mall during the holidays

    Advice to Management

    Keep up with the Town Hall meetings which help keep employees informed!

  3. "Positive Focus and Improved Communications Bringing Results"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap Corporation full-time (More than 3 years)

    Pros

    Management is consistent and focused on achievement of strategic goals. Communication and consideration of employees has improved greatly. This is bring very positive results in operations across the company.

    Cons

    Change is difficult and has resulted in the loss of some good employees.

    Advice to Management

    External strategy is working. Now, keep the momentum going in positive directions internally as happy employees work hard to keep improving operations!


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Seattle, WA
    Current Employee - Sales in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap Corporation full-time (More than 3 years)

    Pros

    Flexible and great place to work. Products are easy to sale if you target the correct organizations.

    Cons

    AWS exists. Very tough to take business away from them.

    Sales can only sell one product set not all offerings.

    Advice to Management

    Let the sales folks sell all offerings.


  5. "Good first-time experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Internap Corporation part-time

    Pros

    Awesome, friendly employees who all seem to know what they are doing. This is a cool place to work as they are doing some interesting work.

    Cons

    The hours can tend to become long as the company suggests on average that employees work around 9 or so hours per day


  6. Helpful (1)

    "Internap is a good place to work for a small company of 450 employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Atlanta, GA
    Current Employee - Network Engineer in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    Great PTO plan, paid parking, and good health benefits with Cigna. Groups are organized but some can have improved communications. Shome tools for looking are data are not good at all and need a major overhall and the company just keeps promising to give us better tools but never delivers claiming budget troubles, etc.

    Cons

    VP level mgmt does not talk openly to the rest of staff. People do not say hello in the hall hardly ever unless they already know you. Many seem either tired, bored or over worked so maybe that is why they never say hello. Seems the culture is to go on and be busy at your desk and not get to know anyone.

    Advice to Management

    Stop being away from the common workers or base employees and get to know them by having face to face interactions.


  7. "It a good organization and has been a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Approves of CEO

    Pros

    Solid and comprehensive products that fit early stage to mid-growth organizations.
    Smart people and great group of co-workers. Great Team.
    Great place to learn the industry.

    Cons

    Poor compensation. There is a three month look back on commissions that reduces your pay out.
    Trouble retaining sales professionals.
    Needs formal training for managers.

    Advice to Management

    Management training for new managers and managers that are new to Internap. I would recommend removing the three month look back on commissions.

  8. "Good company with solid product offering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Internap Corporation full-time (More than a year)

    Pros

    Overall a very good company to work for with many great employees. They continue to open new data centers and sell a competitive cloud product

    Cons

    Small company that competes with the largest providers in the market. They do a great job but dont own their network.


  9. "Sorry but company is increasing expenditures on R&D and massively investing in infrastructure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    2007 - 2009 2010 - 2012 Growth
    R&D Expense + Capitalized Software 14.8 25.5 72%
    Nice people where everyone can make a difference

    Cons

    Business Units, Engineering, and Ops don't work closely enough together
    Some missteps could have been avoided in the past by focusing on fewer products and initiatives
    Weak recruiting process

    Advice to Management

    Focus on fewer products/initiatives
    Align BU/Ops/Engineering/sales and marketing
    Upgrade HR


  10. "Good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Internap Corporation full-time

    Pros

    Great co-workers, good pay, and good benefits

    Cons

    Need better communication from the upper management

    Advice to Management

    Let employees know what is going on


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