Internap Reviews | Glassdoor

Internap Reviews

Updated January 11, 2017
118 reviews

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Full-time Part-time

2.3
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Peter Aquino
2 Ratings

118 Employee Reviews

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Pros
  • It a good place to learn from others and there is a good career path if you excel (in 5 reviews)

  • Great Work / Life Balance , Lots of training opportunities (in 5 reviews)

Cons
  • Management has no direction, there is very little to no support once a service is sold (in 6 reviews)

  • Upper management should communicate a bit more clearly in regards to the technology roadmap (in 8 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great place years ago, headed somewhere different"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Storage Administrator in New York, NY
    Current Employee - Storage Administrator in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Internap full-time (More than 5 years)

    Pros

    Great Work / Life Balance , Lots of training opportunities. Can def appreciate your value and IT skills if you apply yourself here. 401k match is competitive

    Cons

    Company changed direction. Unclear about leadership direction, benefits diminishing year by year. Very poor medical coverage options

    Advice to Management

    I think we all appreciate that public announcement that we are shopping the company around. However I feel as if this same announcement has left are mid/upper mgmt staff with uncertainty about their future and growth opportunities. This uncertainty has trickled down and I personally feel like we are on a rudderless ship. We need a common target to aim for again. A daily purpose.


  2. Helpful (2)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Jose, CA
    Former Employee - Manager in San Jose, CA

    I worked at Internap (More than a year)

    Pros

    Not much in terms of pros other than gaining some technical experience.

    Cons

    No direction for company and very low morale.


  3. Helpful (4)

    "Slow motion train wreck"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Internap full-time

    Pros

    Good view from the deck of the Titanic
    The hope that things might finally change for the better (spoiler: it gets worse)

    Cons

    Horrible internal systems and no budget/will to fix them
    Cannot compete with AWS/EQX/Etc
    No ability to make decisions at the executive level other than another round of layoffs
    Wondering if the doors will be chained shut when come into work each day
    Experienced people leaving the company by droves via layoffs and running for the hills

    Advice to Management

    Offer retention packages to anyone you want to keep. Those who know how to keep the wheels on were just let go or are about to leave. One bump in the road and the whole thing falls apart.


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  5. Helpful (2)

    "Skip this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Internap full-time (More than 3 years)

    Pros

    Company looks to be growing.

    Cons

    Sales management does not care about the customers needs.

    Advice to Management

    Be honest with customers


  6. "Sr. Network Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Engineer in Dunwoody, GA
    Current Employee - Senior Network Engineer in Dunwoody, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Internap full-time (More than 3 years)

    Pros

    The manager are real flexible with the employee schedule and vacations are alway awarded

    Cons

    The company senior management team changes yearly and stock prices or down the drain


  7. Helpful (3)

    "Company should be renamed to InterNuts!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If your started working there, stay there for 1 year and leave to leap into the cloud industry.

    Free all you can drink sodas

    Cons

    Clueless executives
    Bogus services
    Ultra high turnover
    Constant hiring, firing and layoffs
    Just read other negative reviews, they pretty much tell the story

    Advice to Management

    Do everbody a favor - quit your jobs and stay home because you couldn't even run a garage sale even if your life depended on it.


  8. Helpful (4)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Internap full-time

    Pros

    Cloud Technology, MIRO, Some Data Centers

    Cons

    SVP arrogant and clueless. NO team building, Competition is to great. Everything controlled out of corporate, w/ micro managed. Horrible company.

    Advice to Management

    It's been years and no one can fix this disaster of a company. Stop blaming and firing people, they are not the problem, you all are.


  9. Helpful (5)

    "dear lord"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Center Technician in Norton, MA
    Former Employee - Data Center Technician in Norton, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at Internap (More than 3 years)

    Pros

    there were zero pros here

    Cons

    internap was a waste of time that i will never get back

    Advice to Management

    fire al of yourselves and get a new staff. management is a joke


  10. Helpful (3)

    "Evil & corporate extortion at it's best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Atlanta, GA
    Former Employee - Sales in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Internap full-time (More than 3 years)

    Pros

    Building strong ability to deal with evil yet still thrive and succeed. The Perimeter Mall is also close and quite a few eating options.

    Cons

    The work environment was the worst I'd seen and once you resign, the slimy legal and former managers attempt to extort money from former employees, a tactic they use to pad the company's pocket as a result of constant customer & employee attrition. They also don't want to pay final commission checks that were rightfully earned so when they come after you, they figure you will be too afraid to pursue the non-payment injustice. It's well known, ask around to former employees.


  11. "Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Engineer in Atlanta, GA
    Current Employee - Support Engineer in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Internap full-time

    Pros

    very friendly environment. a great learning place.

    Cons

    Mgmt should do more to offer training.



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