Internap Reviews | Glassdoor

Internap Reviews

Updated November 28, 2016
20 reviews

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4.0
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Peter Aquino
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20 Employee Reviews

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Pros
  • It a good place to learn from others and there is a good career path if you excel (in 5 reviews)

  • Great Work / Life Balance , Lots of training opportunities (in 5 reviews)

Cons
  • Management has no direction, there is very little to no support once a service is sold (in 6 reviews)

  • Upper management should communicate a bit more clearly in regards to the technology roadmap (in 8 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great place years ago, headed somewhere different"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Storage Administrator in New York, NY
    Current Employee - Storage Administrator in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Internap full-time (More than 5 years)

    Pros

    Great Work / Life Balance , Lots of training opportunities. Can def appreciate your value and IT skills if you apply yourself here. 401k match is competitive

    Cons

    Company changed direction. Unclear about leadership direction, benefits diminishing year by year. Very poor medical coverage options

    Advice to Management

    I think we all appreciate that public announcement that we are shopping the company around. However I feel as if this same announcement has left are mid/upper mgmt staff with uncertainty about their future and growth opportunities. This uncertainty has trickled down and I personally feel like we are on a rudderless ship. We need a common target to aim for again. A daily purpose.


  2. "Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Engineer in Atlanta, GA
    Current Employee - Support Engineer in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Internap full-time

    Pros

    very friendly environment. a great learning place.

    Cons

    Mgmt should do more to offer training.


  3. "Custom Hosting Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Hosting Support Engineer in Dunwoody, GA
    Current Employee - Manager Hosting Support Engineer in Dunwoody, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Internap (More than 3 years)

    Pros

    Lots of hands on training.

    Cons

    Not enough employees for the workload.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Manager in New York, NY
    Former Employee - National Account Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Internap (More than 5 years)

    Pros

    High energy workplace with great opportunities for career advancement. Innovating with the industry and invests heavily into the quality of their data centers.

    Cons

    Sometimes remote offices feel disconnected from headquarters. Tough to work through all of the necessary channels to meet end of month quotas.

    Advice to Management

    My management was great throughout my employment at Internap. Besides one or 2 VPs in my tenure there everyone in management was all hands on deck to get deals done.


  6. "Director of Global Channel Sales"

    Star Star Star Star Star
    Former Employee - Global Director in Foxborough, MA
    Former Employee - Global Director in Foxborough, MA

    I worked at Internap (More than 3 years)

    Pros

    Strong company with a unique product set

    Cons

    International scope for fortune 100 companies not on par with major competition

    Advice to Management

    Focus on what you do well


  7. "Great Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Internap full-time

    Pros

    Good people and good overall attitude. It a good place to learn from others and there is a good career path if you excel

    Cons

    Some "politics" in promotion decisions. Quota's are not always taken into account when hiring from within. would like to see more company functions

    Advice to Management

    The turnover in sales positions may have something to do with making the hiring decision strictly off the interview and not taking into account the resume. ie- good interview but bad numbers gets hired over decent interview with good numbers


  8. "High earning potential for motivated sales people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time (More than a year)

    Pros

    Solid colo and cloud products. Experienced SEs help with highly technical customers. Management is supportive and aggressive in helping reps close deals.

    Ignore the reviews of disgruntled sales people on here. Truth is, you can make a ton of money here. It takes hard work, nothing will be handed to you, but if you have the drive and work ethic to go out and find new business, they will pay you very well. In my opinion, reps who complain about not being handed accounts are lazy and entitled.

    Cons

    Internal systems need greater level of integration and increases simplicity. Upper management should communicate a bit more clearly in regards to the technology roadmap.

    Advice to Management

    Review internal systems and make it easier for sales to close deals faster. Make it easier for different departments to share information.


  9. "Solutions Sales Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time (More than 3 years)

    Pros

    Excellent Training
    Collaborative team
    Competitive technologies
    Great compensation programs

    Cons

    Health care is very expensive
    Hosting Operations and NOC need to work at being more proficient with the newer technologies
    Product management and Deve Engineering needs more resources
    Needs to be more efficient at bringing products to market.

    Advice to Management

    Invest in the hosting Operations team. Diversify them across different regions, too!
    We need architects and Sr. engineers who understand Agile and Devops methodologies in IT.
    Revisit the health insurance plan.
    Bring back the stock purchase plan


  10. "So much experience!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Network Engineer Tier II in Atlanta, GA
    Current Employee - NOC Network Engineer Tier II in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Internap full-time

    Pros

    Hands on experience with every imaginable piece of networking equipment you can think of. You get to interwork with all departments to progress your career

    Cons

    High work load, and high employee turnaround. I am hoping the new management can settle things down a bit.

    Advice to Management

    Listen to your workers, they face the customers and know what they want more than anything.


  11. "Operations & Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time

    Pros

    Opportunity for both professional growth and career advancement is available and often times, promotions from within are the norm. The employees make the difference, as there are quite a few that are some of the most dedicated and brightest people I've ever worked with. Strong product offering, with a future proofing that customers appreciate.

    Cons

    Work/Life balance can be difficult to maintain at times, but you get out what you put in.



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