Internap Reviews | Glassdoor

Internap Reviews

Updated June 21, 2017
135 reviews

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Full-time Part-time

2.9
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Peter Aquino
14 Ratings

135 Employee Reviews

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Pros
  • Great Work / Life Balance , Lots of training opportunities (in 5 reviews)

  • Great co-workers, good pay, and good benefits (in 5 reviews)

Cons
  • Management has no direction, there is very little to no support once a service is sold (in 6 reviews)

  • There is no good work/life balance especially if you are in the network operation organization (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "I moved to Internap about 4m ago and have been very happy."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cloud Hosting
    Current Employee - Cloud Hosting
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time (Less than a year)

    Pros

    Very smart co-workers, focus on a specific niche in the market (high performance computing), the staff likes to have fun, the staff takes their jobs very seriously, lots of concern for the customers, great brand new office space, all of the support and resources my team needs to do their job, the opportunity to work on really cool projects that are mainstream Worldwide, a leadership team who cares about the staff.

    Cons

    Because our clients require 24/7 support the working hours can sometimes be unusual, customer deadlines sometimes lead to having to push or rush things to get in place in-time. In the Atlanta office if you want to come to work or leave during peak rush hour be prepared to sit in traffic (luckily the company is flexible and allows me to come in and leave early)

    Advice to Management

    Management seems to be rebuilding the company in the right direction. My advice is to recruit the best, most talented people into the organization. Great people will continue to make the company a great place to work.


  2. Helpful (2)

    "Great possibilities for career growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Atlanta, GA
    Current Employee - Sales in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time (More than a year)

    Pros

    Customers get a truly flexible infrastructure solution going from colo to Private/Public/Bare metal Managed Hosting offerings, Management is willing to lend a hand, satellite offices are not micro managed and you can make your own schedule.

    Cons

    existing employees need to understand the vision, and drink company Kool-Aid. Too much finger pointing.

    Advice to Management

    minimize the noise, bring back the old healthcare system. Looking forward to seeing what a new management team can do to enhance corporate culture.

  3. "Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure Sales Consultant in Marietta, GA
    Current Employee - Infrastructure Sales Consultant in Marietta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap (More than a year)

    Pros

    great work enviroment, flexible hours

    Cons

    no cons just keep being a great organization

    Advice to Management

    keep doing great!


  4. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Internap full-time (More than a year)

    Pros

    Unique offering that allows for a niche position in the market

    Cons

    Atlanta Based company which can be tough for satellite offices

    Advice to Management

    Have more trust in your employees


  5. Helpful (1)

    "Business Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Internap full-time

    Pros

    Fantastic magament team and very proactive in making things happen for the customers.

    Cons

    Could benefit from fewer systems and better processes.

    Advice to Management

    Keep up the focus and things are looking good.


  6. Helpful (1)

    "New Leadership Turning Things Around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time (More than 3 years)

    Pros

    Positive changes in culture
    Positive changes in balance sheet
    Great learning opportunities

    Cons

    traffic around the corporate office

    Advice to Management

    Keep moving in the current direction


  7. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time (Less than a year)

    Pros

    This company is heading back in the right direction. New CEO, CFO, and other executives. Also, they just hired a group of high level, smart folks from Latisys, who have all started leaving Zayo. Internap seems to be creating a new culture and bringing back top talent who want the company to succeed, drive the stock price, and make some money. The CEO was brought in to fix things and re-craft the direction of the company.

    Cons

    There is a valid perception the company has seen many changes and potential employees are leery. I'm here to say that's changing right in front of my face.

    Advice to Management

    Keep doing what you're doing.

  8. "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Atlanta, GA
    Current Employee - Marketing in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time (More than a year)

    Pros

    I have only worked at INAP for eight months but have been given many opportunities to forward my career in the direction I want to go. I work with great people and have all the support I need to create a career, not just a 9-5. The opportunities are endless.

    - great people
    - chance to work on challenging projects
    - award winning
    - family atmosphere
    - everybody helps each other, at all levels.
    - good pay and benefits
    - hard working

    Cons

    We are slowly bringing back the culture and vibrancy to INAP but we are on an excellent path. Again, I am still pretty new but I have seen a huge turn around in employee engagement and happiness.

    Advice to Management

    Keep doing what you're doing!


  9. "New Focus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time (More than 3 years)

    Pros

    New leadership is driving change and building an environment of cost awareness and accountability.

    Cons

    Change is always hard- new ideas and processes can be difficult to sell and implement. However the new team is focused and believe everyone will be on board soon.

    Advice to Management

    Continue to communicate the driving factors behinds the change- it will ease the transition and continue to help drive the results needed.


  10. "Company Continues to Get Better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time

    Pros

    Continued improvement with operations and customer service
    Focused on gaining new customers and retaining existing customers

    Cons

    Continues to be a work in progress

    Advice to Management

    Senior Team is communicating well with the employees
    Continue to share company vision and goals with the employees


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