Internap Reviews | Glassdoor

Internap Reviews

Updated June 14, 2017
25 reviews

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4.0
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Peter Aquino
3 Ratings

25 Employee Reviews

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Pros
  • Nice place to learn your craft whilst looking for a career opportunity elsewhere (in 6 reviews)

  • Great Work / Life Balance , Lots of training opportunities (in 5 reviews)

Cons
  • There is no good work/life balance especially if you are in the network operation organization (in 7 reviews)

  • Management has no direction, there is very little to no support once a service is sold (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Internap is a good place to work for a small company of 450 employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Atlanta, GA
    Current Employee - Network Engineer in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    Great PTO plan, paid parking, and good health benefits with Cigna. Groups are organized but some can have improved communications. Shome tools for looking are data are not good at all and need a major overhall and the company just keeps promising to give us better tools but never delivers claiming budget troubles, etc.

    Cons

    VP level mgmt does not talk openly to the rest of staff. People do not say hello in the hall hardly ever unless they already know you. Many seem either tired, bored or over worked so maybe that is why they never say hello. Seems the culture is to go on and be busy at your desk and not get to know anyone.

    Advice to Management

    Stop being away from the common workers or base employees and get to know them by having face to face interactions.


  2. "It a good organization and has been a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Approves of CEO

    Pros

    Solid and comprehensive products that fit early stage to mid-growth organizations.
    Smart people and great group of co-workers. Great Team.
    Great place to learn the industry.

    Cons

    Poor compensation. There is a three month look back on commissions that reduces your pay out.
    Trouble retaining sales professionals.
    Needs formal training for managers.

    Advice to Management

    Management training for new managers and managers that are new to Internap. I would recommend removing the three month look back on commissions.

  3. "Good company with solid product offering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Internap full-time (More than a year)

    Pros

    Overall a very good company to work for with many great employees. They continue to open new data centers and sell a competitive cloud product

    Cons

    Small company that competes with the largest providers in the market. They do a great job but dont own their network.


  4. "Sorry but company is increasing expenditures on R&D and massively investing in infrastructure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    2007 - 2009 2010 - 2012 Growth
    R&D Expense + Capitalized Software 14.8 25.5 72%
    Nice people where everyone can make a difference

    Cons

    Business Units, Engineering, and Ops don't work closely enough together
    Some missteps could have been avoided in the past by focusing on fewer products and initiatives
    Weak recruiting process

    Advice to Management

    Focus on fewer products/initiatives
    Align BU/Ops/Engineering/sales and marketing
    Upgrade HR


  5. "Good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Internap full-time

    Pros

    Great co-workers, good pay, and good benefits

    Cons

    Need better communication from the upper management

    Advice to Management

    Let employees know what is going on


  6. Helpful (1)

    "Potential...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is moving in the right direction with OpenStack Powered and Hosting services. All services are related to each other and provides clients with flexibility and options to optimize current infrastructure as well as put in place an architecture to grow.

    Cons

    Any company in growth mode can be challenging to get to top line revenue. Especially after acquisition of integrating systems, processes, employees, etc.


  7. Helpful (1)

    "Overall good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Internap full-time (More than a year)

    Pros

    Get to work with other smart engineers

    Cons

    Upper management while I was there were not easy to work with

  8. "Great Sales Job, if you like sales."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time

    Pros

    Management has gone above and beyond to help me with what I need. I have been given the freedom and trust to get what I need done. Its funny because you see most people that write reviews are the ones that leave. That probably means they weren't doing so well and anyone will be frustrated if they don't succeed. I know a lot of people who have worked here for years that love it. But, this is a sales job and not everybody likes sales. Great starting pay, good benefits,

    Cons

    There is some disconnect between sales and upper management. However, if you have a good director, which I fortunately do, then any concerns or questions get brought to upper management and answered quickly for this size of a company. I wish we had a storage option for data but that investment is just too much, maybe someday.

    Advice to Management

    Continuing to expand the portfolio, footprint. Other than that nothing at all to complain about.


  9. "Operations & Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time

    Pros

    Opportunity for both professional growth and career advancement is available and often times, promotions from within are the norm. The employees make the difference, as there are quite a few that are some of the most dedicated and brightest people I've ever worked with. Strong product offering, with a future proofing that customers appreciate.

    Cons

    Work/Life balance can be difficult to maintain at times, but you get out what you put in.


  10. "So much experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Network Engineer Tier II in Atlanta, GA
    Current Employee - NOC Network Engineer Tier II in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Internap full-time

    Pros

    Hands on experience with every imaginable piece of networking equipment you can think of. You get to interwork with all departments to progress your career

    Cons

    High work load, and high employee turnaround. I am hoping the new management can settle things down a bit.

    Advice to Management

    Listen to your workers, they face the customers and know what they want more than anything.


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