Internap Reviews | Glassdoor

Internap Reviews

Updated June 27, 2017
137 reviews

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137 Employee Reviews

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Pros
  • Nice place to learn your craft whilst looking for a career opportunity elsewhere (in 6 reviews)

  • Great Work / Life Balance , Lots of training opportunities (in 5 reviews)

Cons
  • Management has no direction, there is very little to no support once a service is sold (in 6 reviews)

  • There is no good work/life balance especially if you are in the network operation organization (in 6 reviews)

More Pros and Cons

  1. "Senior Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Los Angeles, CA
    Former Employee - Senior Account Executive in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Internap full-time (More than a year)

    Pros

    The salary is very competitive

    Cons

    Turnover is extremely high and most sales execs get laid off within 6 months. Business units Cloud, Colo and Connectivity are not cross-functional teams and nothing can be customized/flexible for clients. Current customers are angry and frustrated as they have had so many different reps on their account. Lack of accountability with service teams and engineering. I am surprised this company has not gone bankrupt yet.

    Advice to Management

    File chapter 11


  2. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer
    Former Employee - Web Developer
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good company and work culture

    Cons

    no cons. Keep it up guys.

  3. Helpful (1)

    "lol @ the glowing "anonymous" reviews from new HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Internap full-time

    Pros

    Tons of change. That can mean opportunity. In (several) high - growth industries, rising tide lifts all ships...well, most anyway.

    Cons

    The company has been gutted. 95% of the talented folks who made Internap what it was are gone. It's an absolute shell of it's former self. Most new folks outside of CFO/CEO are well over their head and it shows.

    These recent glowing reviews from "INAP" employees (this is a give-away as everyone who wasn't with new ownership calls the company "Internap") are really very sad and obvious plants.

    New CEO focused on putting everyone in lower salary bands which forced out most of the talent. New hires are those willing to work for significantly less in a competitive industry. Not a great long-term plan, but could work if they can sell the company before anyone notices.

    Advice to Management

    instead of publishing fake reviews, focus on faking care for employees who have dedicated their lives to the company. This may generate actual positive reviews on this site.


  4. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - NOC Support Engineer in Atlanta, GA
    Former Employee - NOC Support Engineer in Atlanta, GA

    I worked at Internap full-time (More than a year)

    Pros

    Great benefits, good pay, bonuses.

    Cons

    Favoritism, training system needs serious improvement.


  5. Helpful (1)

    "New Leadership Turning Things Around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time (More than 3 years)

    Pros

    Positive changes in culture
    Positive changes in balance sheet
    Great learning opportunities

    Cons

    traffic around the corporate office

    Advice to Management

    Keep moving in the current direction


  6. Helpful (1)

    "Great Opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internap full-time (Less than a year)

    Pros

    Strong product offering, well run data centers in prime locations, and a new management team working together to rebuild the company. There's a lot of opportunity, a challenging environment, and great people to work with!

    Cons

    Loss of some good people both voluntarily and involuntarily in the reorganization but otherwise, no real cons.

    Advice to Management

    Stay the course. You've made a lot of progress in a short period of time and the company is clearly moving in a positive direction!


  7. Helpful (1)

    "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Internap full-time

    Pros

    Great work life fit. Open communication with employees. HR is very helpful and has a open door policy. Plenty of on hands training and opportunity to excel.

    Cons

    I have not experienced any cons as yet. I will let you know when I do. So far everything has been great!

  8. Helpful (1)

    "Company on the Move"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at Internap full-time (More than a year)

    Pros

    INAP is a company that is in the process of making exciting changes. With the last change in Senior Leadership there has been a fresh shot of energy. The guiding principles are a back to basics approach, while inviting creativity in problem solving. It is an exciting time to be involved.

    Cons

    Its a time of change. Some people can view this as a con. As you can see from my post, I think it is nothing but positive but is worth mentioning

    Advice to Management

    Stay on the chartered path. Change can come with obstacles, but you are moving in the right direction


  9. "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Internap full-time (More than 8 years)

    Pros

    Interesting technology, compensation, just filling in words since there are no more pros to add, but it requires at least 5 words in this section

    Cons

    Clueless BOD, C-level no industry experience, corporate culture, squeaky wheel gets the grease regardless of actual need/priority, location - commute is a nightmare, there is zero direction or vision, every decision is based on the shortest term need possible

    Advice to Management

    Focus on growing the business for the long term despite the pain that may be felt in the short term


  10. Helpful (1)

    "Not sure how they make any money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Internap full-time (More than 3 years)

    Pros

    None other than free unlimited sodas and coffee, annual employee Thanksgiving lunch. Christmas shopping easy since big mall across the headquarter

    Cons

    Leadership is a circus show
    Leadership is a circus show
    Leadership is a circus show
    Weak product
    Weak product
    Weak product
    Ultra high turnover
    Ultra high turnover
    Ultra high turnover

    Advice to Management

    Quit your day job because you suck at it


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