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International Justice Mission Reviews
Updated Nov 9, 2023
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Found 179 of over 249 reviews
79% Recommend to a Friend
99% Approve of CEO
Found 178 of over 249 reviews
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Recommend to a Friend
Approve of CEO
Gary Haugen
131 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Senior leadership needs to have clarity in direction and prioritise people’s development" (in 9 reviews)
- "Maintaining a healthy work/life balance is encouraged by leadership and possible to do but often hard to practice unless you are good at setting boundaries." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of International Justice Mission and is not affected by filters.
- 5.0Jun 12, 2023Senior Project ManagerFormer Employee, more than 1 yearWashington, DC
Pros
Amazing people, brilliant work, and healthy work-life balance
Cons
Typical non-profit stuff where you can get pulled into too many projects. But there is a good culture of self-advocacy for balance
- 3.0Aug 29, 2023Senior Individual ContributorCurrent Employee, more than 5 years
Pros
No doubt, IJM has a fantastic mission - helping to protect the world's most vulnerable people from criminal exploitation. This is what drew me (and most IJM'ers) to the organization, and we are happy to contribute to this excellent cause. - Worthwhile mission with meaningful work that is actually making a difference in the world - Many quality people to work with who genuinely want to do the right thing - Numerous opportunities for personal spiritual growth - Progressive benefits for the size of the organization
Cons
Unfortunately, the execution of the mission is made far more difficult than necessary by poor resource management. Senior leadership has set a very aggressive growth target, but yet does not fully comprehend how to organize, resource, and run a large enterprise. - The org has neglected the Shared Services teams for most of its existence and is suddenly realizing the mistake. But 15+ years of neglect cannot be rectified in <3 years without chaos ensuing. Sustainable change always takes longer than hoped. - Shared Services teams are severely understaffed and cannot keep up with organizational growth. This leads to exhaustion, burnout, and turnover of employees and roadblocking of organizational needs. - Recent revenue issues have had severe negative impacts to projects, hiring, and career advancement.
- 3.0Nov 9, 2023Global FinanceCurrent Employee, more than 3 years
Pros
Shared mission across organization and great vision
Cons
Tough to navigate siloed business culture to achieve goals and make necessary improvements.
- 4.0Aug 24, 2023Business AnalystCurrent Employee, less than 1 yearWashington, DC
Pros
Amazing coworkers & deep care for employee experiences/work-life balance. The organization keeps the mission front & center of their work.
Cons
Limited opportunities and slow progress. As with most nonprofits, they have limited resources, but they are not managed well.
- 2.0Aug 30, 2023LeadFormer Employee
Pros
The work they do in the field as a nonprofit is incredible and unmatched. I will always support the mission. The people you get to work with will be some of the best you have ever met.
Cons
Middle-manager leaders make working there unbearable. Blatant misconduct is swept under the rug. I directly experienced sexism and manipulation from leaders here with no repercussions. Employees are burned out, disenfranchised, and leaving in droves.
1 - 2.0Aug 9, 2023Team LeadCurrent EmployeeArlington, VA
Pros
Pretty Decent Benefits Great mission
Cons
Very hierarchical, while many say they want to empower your role, practically, they do not. This means too much micromanaging to the highest level, sadly. If you are in a second career, and like the mission, take a look- but if you are just starting out- suggest looking elsewhere so you are not stifled.
- 5.0Jun 6, 2023Human Resources CoordinatorCurrent EmployeeWashington, DC
Pros
The work IJM does is nothing short of amazing.
Cons
Significant amounts of change can cause a lot of uncertainty and disruption.
- 4.0Jun 4, 2023Creative ProducerFormer Employee, more than 3 yearsWashington, DC
Pros
Incredible mission and team to pursue that mission with!
Cons
My experience was highly positive
- 3.0Apr 17, 2023AssociateFormer Employee, more than 1 year
Pros
Most of the organization is focused on accomplishing the mission. Good work-life balance. Important work being done. Good benefits overall, although some have been cut due to budgeting issues.
Cons
Lack of clarity from senior/executive leadership around the direction of the organization, leading to uncertainty and a lack of trust. Depending on which team you are on, it can be easy to feel like an outsider who has little to offer. Low pay for being based in the nation's capital with high cost of living.
- 5.0Apr 4, 2023Sales ManagerFormer Employee, more than 1 yearAmerica, AL
Pros
great team to be a part of, very high performing
Cons
mid size so lots of roles that are carrying varied responsibilities
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International Justice Mission Reviews FAQs
International Justice Mission has an overall rating of 3.8 out of 5, based on over 249 reviews left anonymously by employees. 79% of employees would recommend working at International Justice Mission to a friend and 54% have a positive outlook for the business. This rating has decreased by -6% over the last 12 months.
79% of International Justice Mission employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated International Justice Mission 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at International Justice Mission to be benefits, senior leadership, career development and the cons to be compensation, management, diversity and inclusion.
