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International Medical Corps Reviews

Updated December 21, 2017
83 reviews

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2.5
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Nancy Aossey
50 Ratings

83 Employee Reviews

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Pros
  • Some really great field staff who uphold humanitarian principles (in 5 reviews)

  • Some committed field teams, with understanding of humanitarian principles (in 5 reviews)

Cons
  • Communications from senior management are non-existent, there are a high percentage of staff wondering if they have a job each morning (in 11 reviews)

  • a lot of addiction as work environment is condusive (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiter in Washington, DC
    Current Employee - Senior Recruiter in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at International Medical Corps full-time (More than 8 years)

    Pros

    I have been working for IMC for 10 years. Great people at all levels of the company - everyone is supportive of each other and has a great time together in accomplishing the mission.
    The Management team is highly Motivated which brings much positive energy in the whole team. This is the definition of what a team should be.
    I have never come across such company who has all the great qualities of Culture, Management, Career Advancement and Selfless people under a same roof.

    Cons

    If you are looking to find negative in everything than you should work for yourself . Times are tough and it's easy to judge. Everyone can make a difference so if you want change, than you should change first

    Advice to Management

    Keep doing what you are doing and always focus on the people who are growing with the company


  2. "case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in South Lebanon, OH
    Former Employee - Case Manager in South Lebanon, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    provide health and mental health services all over lebanon without discrimination. it takes into consideration the needs of lebanese and other nationalities people.

    Cons

    non sustainibility and strategic plans so centers open and close without making exit strategy which is very frustrating for beneficiaries.

    Advice to Management

    people who was helped by imc in south of lebanon still asking about your services. come back

  3. Helpful (10)

    "Borken. CEO and Senior Management must be replaced."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmes in Washington, DC
    Former Employee - Programmes in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at International Medical Corps full-time (More than 5 years)

    Pros

    Excellent field teams resulting in very good programing, solid and knowledgeable technical and financial systems, flexible and adaptable. Security department has a good Deputy and knows how to protect staff as best they can. Nice benefits if abroad. Anyone below Director level is usually very committed and hardworking. Media department is solid and professional. Engages in global humanitarian platforms.

    Cons

    Over the past three years IMC has lost 60% of it's excellent backstopping workforce, all of which resigned. The agency has a horrendous CEO and Senior Management Team who do not understand the work the agency does nor gets to learn about the key staff that actually do the job. Their contact with beneficiaries in almost non existent and their knowledge on humanitarian global affairs is minimal except for one VP. The agency is run by non- humanitarian business men and an eccentric self obsessed lady, who emphasize obtaining funding vs quality programing. The agency despite having a female CEO has an extremely chauvinistic work environment. Managers do not build up the workforce and often keep them down; rarely giving subordinates the opportunity to showcase ideas or their work. More often than not, taking credit for the work themselves. The latter can go on for years without anyone in HR or on the SMT doing anything about it. There are limited development opportunities for new staff and no opportunities for mid level employees to move up. Long working hours expected and those who do not work all weekend or late into the night are frowned upon as slackers, and not merely efficient. The agency has a very poor ability to raise private funds and the management of this department is heavily criticized by Country teams and most HQ staff for never coordinating or sharing information. It has been a long standing joke. The Washington DC Office has a particularly sterile and cold working environment and as such retains little staff these days. This is a shame because at the beginning most of what is written here was quite the opposite. However due to changes in staff and the lack of effort on the SMT and HR departments things have deteriorated shamelessly.

    Advice to Management

    Re-brand - change logo and image - modernize. Focus on healthcare, WASH and GBV where the agency performs excellently.Re-invest in the technical unit, two years agi this was something to be proud of, now it is barely functions. Stop chasing pipedreams of large USAID grants that when you get, you perform badly because the agency is not equipped for that kind of programming. Be who you are. Change the CEO and board. The board is inactive and as such they add very little value and because they are so ill informed they actually hinder the agency. Replace with people who can bring something to the agency. Close LA Office. Invest more into the UK office and Split office. Remove the Head of the Split office and improve working conditions for the Croatian staff - they are treated poorly and everybody knows this. Fear is not a way to run an office. Downsize the DC office and move to a less expensive property to lower overheads; on that note, embrace 'working from home'. Rotate out all senior VPs and CEO over the next year and bring in staff with more current/active field experience and who have the ability to capacity build, support and mentor staff. Find individuals who have worked for other agencies and can bring in new ideas or former staff who understand the challenges and are willing to help fix the key problem areas. Hire a new fundraising team - the lack of private fundraising seriously hurts the agencies ability to accept grants that don't cover full NICRA costs. Build back the emergency response department, this used to be excellent and has now been dismantled/destroyed. Have better maternity/paternity policies and balance gender ratios within VP and Director levels. Find the humanitarian spirit again, you were once great and can be again.


  4. Helpful (7)

    "Avoid organization until long time Senior Management Team is gone!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at International Medical Corps full-time (More than 5 years)

    Pros

    Good benefits, flexibility, field visits.
    I enjoyed working with the field teams who are dedicated, compassionate and talented. Field staff are committed to humanitarian work who sacrifice a lot to serve their beneficiaries.

    Cons

    Unfortunately, field teams are left to suffer because of HQ Mgmt. team incompetence and corruption.
    Many talented HQ technical and support staff have left IMC due to mismanagement or fleeing to other humanitarian organizations due to the corruption scandal and USAID suspension.
    Mismanagement by executive team starts from the top with the Sr. Leader and Boyfriend who are there to protect own interests and inner circle of managers and other couples.
    Poor communications and lack of transparency.
    This is not organization to work for if you value HR support. The new international HR team is poor; under leadership of incompetent leaders run out of LA. I don’t know of a HR or IHR department that could be worse.
    Managers prefer to get rid of competent staff to keep friends and family protected. Hiring and promotion based on friendships rather than skill and experience.
    Ethics point is a joke. Cases are not investigated properly and HR turns their face on harassment and other issues. Nothing is taken seriously as they are more concerned with protecting the company or leaders.
    High Turnover. Lack of care and attention to staff development.
    Could have used IMC as a case study in business class of how NOT to run an organization.

    Advice to Management

    Nothing will change unless Sr. Mgmt and the inner circle leave. Focus of hiring skilled staff and quality not your egos and bank account. Recruit experienced managers to run the organization.
    Clean up the HR team and bring in qualified HR professionals who are respected by staff
    Focus on empowering field teams and programs. Invest in staff.
    Outside investigations should include HQ and not only Middle East operations. Corruption starts from the top.


  5. Helpful (7)

    "Corrupt organization. Terrible place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at International Medical Corps full-time (More than 3 years)

    Pros

    IMC brings in some really talented, dedicated staff (who, for their own sake, leave the organization quickly.)

    Cons

    IMC is the worst organization I've ever worked for - corrupt management, sexual harassment, financial improprieties, HR malfeasance and illegal targeting of employees - if I hadn't seen it with my own eyes, I probably wouldn't believe that this type of conduct would be able to continue unchecked in an organization of IMC's size and visibility. Avoid this organization at all costs.

    Advice to Management

    Resign and bring some competent people with relevant experience and serious credentials. Stop the CEO from paying absurd sums to her boyfriend - an accounting major with no expertise in public health or emergency relief.


  6. Helpful (6)

    "Needs a change in senior management. CEO and VPs need to go."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at International Medical Corps full-time (More than a year)

    Pros

    Some committed field teams, with understanding of humanitarian principles. Battling against organizational systems that cannot be implemented, I feel for them and the beneficiaries.

    Cons

    VPs and CEO only interested in lining their own pockets, would rather see programs fail and close than consider their own positions.

    Advice to Management

    Senior management team should all resign.


  7. Helpful (5)

    "Proceed with caution...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at International Medical Corps full-time (More than a year)

    Pros

    Not to sound like a broken record, but many of the people who work for this organization are some of the most dedicated to the humanitarian sector and the beneficiaries of the organization.

    Cons

    The mission of this organization is lost on many, though not all, of higher level management and feels like an afterthought when it comes to decision-making. There is very little consistent and organization-wide communication so staff are left to speculate everything from the health of the organization and decisions affecting majority of staff to when paid holidays are. The atmosphere has also become very negative from the increasingly high turnover and towering workloads where pretty much everyone is covering multiple jobs and struggling to stay afloat. People who leave are very rarely replaced, even if they are critical to the organization.

    Advice to Management

    The words "first responder" and "commitment to our beneficiaries" are thrown around a lot, but are not reflected in the decisions made regarding the programs and headquarters-level staffing. Remember that IMC's goal is to serve immediate needs of its beneficiaries and that creating an atmosphere where all staff know the mission and feel valued as people might help stop the bleeding.

  8. Helpful (3)

    "CEO & her Managers arein the wrong job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at International Medical Corps full-time (More than 3 years)

    Pros

    Some really great field staff who uphold humanitarian principles
    Some operations & technical staff at hQ who are true professionals & committed to serving the populations in need

    Cons

    Major hemmorrhaging of public funds through highly paid CEO & her inner circle in LA office
    Major mis management & zero support to frontline workers
    Total lack of accountability by board & CEO who only seem to care about their own agenda

    Advice to Management

    Get out & make way for serious professionals in our humanitarian world who could rehabilitate IMC
    Stop squandering tax payers funds on a LA office overheads & your high salaries


  9. Helpful (6)

    "Needs to Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at International Medical Corps full-time

    Pros

    As many of the reviews say, the field teams, programs-support staff, keep the organization moving and do incredible work. They work hard--and are still walked all over.

    Cons

    Again--as many reviews say and will say time and time and time again until something changes, the CEO and her BF have to go. Change now needs to come from the top down, to whomever is left standing.

    Advice to Management

    Change up the board, and obtain a new CEO. It is time.


  10. "Monitoring and Evaluation Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Monitoring and Evaluation Manager in Los Angeles, CA
    Former Employee - Monitoring and Evaluation Manager in Los Angeles, CA

    I worked at International Medical Corps (Less than a year)

    Pros

    The organization is very good in providing health humanitarian services. They have good systems for operations.

    Cons

    Unfortunately, I was assigned to insecure places so security issues

    Advice to Management

    Nothing


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