International SOS Reviews | Glassdoor

International SOS Reviews

Updated November 14, 2017
385 reviews

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3.4
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International SOS Chairman and CEO Arnaud Vaissié
Arnaud Vaissié
214 Ratings

385 Employee Reviews

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Pros
  • Very cohesive working environment (in 24 reviews)

  • great people to work with - true diversity - very dynamic market place (in 19 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Diverse, Engaging and Never a dull moment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in London, England (UK)
    Current Employee - Administrative Assistant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at International SOS full-time (Less than a year)

    Pros

    I have worked at International SOS for just over 6 months and I expected the novelty to have worn off however it hasn't, each day I go in I have a new challenge and an opportunity to learn something new. It's cultural diverse and the people I work with are brilliant in support me and having the same purpose.

    Cons

    Would like to see more inter-department working

    Advice to Management

    Keep having open doors, we need to learn from people who have been where we are


  2. "Learning expereince"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - International Operations Coordinator in Feasterville Trevose, PA
    Former Employee - International Operations Coordinator in Feasterville Trevose, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at International SOS full-time (More than a year)

    Pros

    Very interesting, fast paced, helping people in need. Co-workers rocked.

    Cons

    Little room to move up, you're competing for slots after 3 years against employees from all their other offices world wide. You get the same cons of any customer service position (rude customers, people who want you to break rules just for them, etc.). Pay wasn't great for being outside Philly.

    Advice to Management

    Seems cliche but a pay raise would be nice, that team does amazing work.

  3. Helpful (1)

    "Amazing People!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at International SOS full-time

    Pros

    Terrific culture where you are surrounded by genuinely nice people who care about their fellow colleagues. Employee's are passionate about their work and our mission of saving and protecting lives.

    Cons

    Some areas in need of more current technology.

    Advice to Management

    Invest in technology.


  4. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at International SOS (More than 8 years)

    Pros

    Leader in its field with great products and services.

    Cons

    Career path is not clearly defined.


  5. "Ok job but limited upside potential"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at International SOS full-time

    Pros

    Interesting work for a unique company

    Cons

    Not much upward mobility if youre not medical


  6. Helpful (1)

    "ISOS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at International SOS full-time

    Pros

    Close knit colleague environment, lavish holiday part, exciting environment, face pace and never boring, lots of opportunity to move laterally as well as upward.

    Cons

    High Turnover, Low Staffed in all departments, Location, long hours consistently due to low staffing. Wears at the existing employees which ultimately leads to disengagement.

    Advice to Management

    Get budget approved for additional trainers to train, this will help keep turnover at a minimum if the training and education are successful.


  7. Helpful (1)

    "Technical Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Program Manager in Trevose, PA
    Current Employee - Technical Program Manager in Trevose, PA
    Approves of CEO

    Pros

    Truly an international company with collaboration required at all levels
    People are very driven and motivated

    Cons

    Not given enough time to do proper planning and analysis.
    Not enough communication from top down
    Pace is hectic.

  8. Helpful (1)

    "Okay Company for a resume builder, depending on your assignment. Better companies out there though...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medic
    Former Employee - Medic
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at International SOS full-time (More than 5 years)

    Pros

    Steady work if you are lucky enough to get picked up n a full time assignment.

    All travel and lodging paid for (some aspects of travel require you to pay and then submit for reimbursement) .

    Ability to work in numerous foreign countries.

    Cons

    Pay is below what other companies offer.
    Example: Medics assigned in Iraq to work in the community in an ambulance get $330 per day. There is no military or reliable security support. The only security is locally hired Iraqis in their early 20's who wold rather throw down their weapons then face a confrontation..

    Management was asked about increase in pay and the response was " If you don't like it, we have South African medics who will be glad to take your position"

    Travel will be ticketed with the cheapest class fare with no ability to upgrade.

    Minimal support from upper management.

    You are responsible for paying your own income taxes. ISOS will not issue you a tax letter stating how much tax they pay the country you are working in. This means you are 100% responsible for all income taxes.

    Advice to Management

    Bump up the pay and provide better options for flights.

    Actually put the employees in positions to excel and advance within the organization.

    Provide tax letters to your employee to show the taxes you paid the government in the assigned country.

    Would be nice to see management take a more proactive role in visiting sites and being more involved.

    It seems like the more ISOS grows, they less the voices of the employees are heard.....


  9. Helpful (1)

    "Operations Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at International SOS full-time

    Pros

    Great Staff, Good health and dental benefits

    Cons

    Work Environment, Poor Management, No professionalism

    Advice to Management

    Care about employees


  10. Helpful (5)

    "Don't get sucked in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Trevose, PA
    Current Employee - Analyst in Trevose, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at International SOS full-time (More than 3 years)

    Pros

    pay, remote work and some travel.

    Cons

    They will suck you in with the pay but you soon will regret it. They will blame you for everything and anything you are responsible for that goes bad. They suck every ounce of energy you have and then get rid of you with no warning. High turnover all across. Management will not support or back you up on anything and when it comes to something that was successful, will take all the credit. Everyone is just buying their time until they find another job. I as well as many regret coming here. This place is 3 steps backward on your career. Avoid it. you have been WARNED..

    Advice to Management

    Stop trying to suck up and get to know your employees.


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