International SOS Reviews | Glassdoor

International SOS Reviews

Updated March 23, 2019
527 reviews

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3.3
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International SOS Chairman and CEO Arnaud Vaissié
Arnaud Vaissié
282 Ratings

Employee Reviews

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Pros
  • "Venture into a new working environment and scope of practice" (in 31 reviews)

  • "It provides a good work-life balance" (in 13 reviews)

Cons
  • "You need to be pretty firm to ensure a work life balance" (in 29 reviews)

  • "Senior management team is stuck in the middle ages with old school knee jerk strategies" (in 24 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Meaningful work in a collaborative environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at International SOS (More than 5 years)

    Pros

    I have the opportunity to do interesting and meaningful work everyday. Management are open to new ideas and to innovate continuously. If you work hard you earn respect quickly. Teams are very diverse and international.

    Cons

    As the company is privately owned you never really feel you know what the longer term holds, but senior management have been communicating really well about the short and medium term goals and prospects.

    Advice to Management

    Continue investing in the IT infrastructure and Human Resources. Be creative in finding ways to bring diverse thought leaders to the attention of the senior management in the organization. Most of the best ideas come from those working with the products and solutions day to day.


  2. "Very nice company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Sitecore Developer in Trevose, PA
    Former Employee - Lead Sitecore Developer in Trevose, PA
    Recommends
    Approves of CEO

    I worked at International SOS full-time (More than 3 years)

    Pros

    Very nice and knowledgeable Management and Coworkers

    Cons

    The office could be nicer

  3. "Love the people and the mission!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Trevose, PA
    Current Employee - Manager in Trevose, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at International SOS full-time (Less than a year)

    Pros

    Free bagels on Fridays. Smart people and very diverse organization. Company celebrates international holidays which is nice. Competitive compensation and bonus plans.

    Cons

    Busy environment. A lot of work to get done but makes the days go by very quickly.

    Advice to Management

    Continue to promote internal growth and work/life balance.


  4. "Info"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at International SOS full-time

    Pros

    Good pay, great environment to work in

    Cons

    High turn over, due to working every weekends


  5. "Provide great services to our clients; change is frequent internally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at International SOS full-time

    Pros

    great mission and great organization in what we offer, inspirational and dedicated employees

    Cons

    constant state of change with leadership, lack of technology to work effectively, resourcing issues


  6. Helpful (1)

    "Human Resource Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at International SOS full-time (More than 10 years)

    Pros

    Definitely a global organization with a clear mission to help others with a diverse working environment. They offer career advancement as well as individual growth. A company you can say you are proud to work for.

    Cons

    As with a lot of organizations, investing in technology and critical roles within the organization has been delayed but the current focus shows a strategic investment and understanding of this.

    Advice to Management

    Continue to develop your staff and teams.


  7. "Provides great products, services but in a state of constant flux"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at International SOS full-time

    Pros

    Provides great products, services, fascinating clients across all verticals, remote work for sales people

    Cons

    Seems like they are always in a constant state of making personnel change, they fire top producing sales people after long tenures, then fire the VP's that hired them.

    Advice to Management

    Would you like to be treated the way you treat sales reps? Cut the spin and fabricated reasons for doing so, you lose people who love what they do and do it well but you come up with weak excuses to let them go and then ry to repalce their top sales production.

  8. "mixed bag, like many companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at International SOS full-time (More than 5 years)

    Pros

    The general mission of international SOS is something one can be proud of to contribute to. The people you work with are generally good and nice to work with, and there are interesting transformation projects to work on

    Cons

    Too many legacy processes and systems, too many things to do, not enough ressources to achieve the needed transformation in the required time.


  9. "Excellent place to build experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at International SOS full-time

    Pros

    Intensive work, dynamic environment, upward movement opportunities

    Cons

    Schedule, difficult work subject matter, emotionally draining


  10. Helpful (5)

    "In-the-Box"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Trevose, PA
    Former Employee - Manager in Trevose, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at International SOS full-time (Less than a year)

    Pros

    Some very nice and hardworking staff. Free coffee.

    Cons

    Very narrow minded thinking. Extremely duplicative with respect to processes. Antiquated and archaic ways to treat employees. Expect employees to pay for all travel expenses except flight up front and then apply for reimbursement. The cost is excessive if traveling for a week or so and really a backwards way of thinking for such a large company. Do not want to learn new ways to do business. Unable to quickly adapt. Conducts most business with foreign governments so they can abuse foreign national employees. Want most employees to work for 1 year before they are allowed to take vacation. Some very pompous staff that are unprofessional and cannot think collaboratively. Some staff don’t have a clue how to work on US government contracts.

    Advice to Management

    Open your eyes and mind.