International SOS Employee Reviews about "work life balance"

Updated Dec 19, 2020

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3.6
69%
Recommend to a Friend
86%
Approve of CEO
International SOS Chairman and CEO Arnaud Vaissié
Arnaud Vaissié
425 Ratings
Pros
  • "Flexibility of work environment within certain departments(in 42 reviews)

  • "Supportive Management; Comprehensive onboarding/training; Great culture; Flexible working; Really good work-life balance;(in 26 reviews)

Cons
  • "Simplification of the Senior Management structure(in 30 reviews)

  • "More likely to reach top management if you are French and above all a man(in 19 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "work life balance"

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  1. Helpful (2)

    "Good company to work with"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Associate in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at International SOS full-time for more than a year

    Pros

    There are many people passionate about what they are doing. There is a work life balance. Many good benefits.

    Cons

    Senior Management team should bring new work force inorder to innitiate new business ideas.

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  2. "Analyst"

    3.0
    Current Employee - Analyst 

    I have been working at International SOS full-time

    Pros

    work life balance is good

    Cons

    salary is very low low low

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  3. Helpful (7)

    "Sales Role"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at International SOS full-time for more than 3 years

    Pros

    - Global workforce so you meet interesting people - Service provided is valuable - Feel like you're making a difference - Good benefits, however you pay a lot for them compared to other companies - Work/life balance was acceptable

    Cons

    - Internal infrastructure/service delivery is unorganized and getting anything done is like pulling teeth - Company does not practice most of what they preach to clients - Lots of internal competition that management will not address - Sales Management does not have sales experience - Remote employees are unsupported and often have to wait days to get answers to their questions/help - IT/technology is disappointing and not what you'd expect from such a global company - Commission structure is purposely convoluted and constantly changing

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  4. Helpful (6)

    "Company has seen better days"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at International SOS for more than a year

    Pros

    Interesting business industry. Good work/life balance. Many career opportunities if you are willing to be mobile around the world.

    Cons

    Poor business model, too many changes in a short period of time. The company is always switching directions - could be better than a company that never changes?

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  5. "Not bad"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Billing Officer in North Ryde

    I worked at International SOS full-time for more than a year

    Pros

    Good work life balance and good environment to work

    Cons

    Low salary, lack of interaction with other teams

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  6. COVID-19
    Helpful (6)

    "Great company, but lacks the "Human touch" and a non-problematic management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Chiswick, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at International SOS full-time for more than a year

    Pros

    I worked for the company for 2 years under the AIESEC program. Below is a list of the pros I can vouch for from my personal experiences: - International SOS is without a doubt the global leader in what they do, and because of that they have a very impressive clientele. The company would look great on resumes. - I had some decent exposures to important projects in my capacity, which definitely helped me build a highly competitive skill set as data and system related analyst. Thanks to that, I was able to further my career elsewhere on a bigger platform. - Very great work-life balance. Productivity is valued over your time spent at work, at least for me. - You can meet people from all over world and be close friends with them, who can also act as your support group at work. - The company exemplified 3 of their 4 core values: Passion, Expertise, and Care (for their employees). A good example is that when they put their employees on furlough due to COVID-19, they still offer to top up 100% of their salaries, even though the UK government only reimburses 80%.

    Cons

    I will demonstrate the cons in my own experiences. I was so disheartened and bitterly disappointed by how I was treated that I eventually seek to leave the organization. 1. The company does respect their clients, but doesn't respect their employees- one of their core values they failed to live up to. Respecting your employees and caring for your employees are two separate things. The company did well in one of them, but failed to deliver the other. If you are a non-EU citizen under the AIESEC program, your compensation package will be highly disproportionate to your contribution. After the first year of my contract, I was confident that I deserved a permanent employment, but only to be told that I would be renewed under the same terms at last minute, which I had to accept out of the fear of losing my visa and therefore took a huge financial loss. And while my manager was having his 2nd or 3rd promotion in the 2 years, I was informed the company didn't even have the budget to offer me a permanent contract! Fortunately I saw this coming and had already prepared my exit strategy, because there have been so many similar cases in the company. The truth is that the management most likely see the AIESEC program as a cheap source of quality workforce, and they have no intention to provide any type of reasonable commitments for our future inside the company before they can take the full advantage of you. How is that different than exploitation? 2. Lack of diversity, or what I called "Pseudo-Diversity". This might be the biggest problem of the company in that nobody inside the company has even recognized it. Indeed, the company's London office has a lot of different nationalities and culture backgrounds, the common definition of diversity, but so are the other 50 companies in the Chiswick business park. The reasons why I call it Pseudo-Diversity are that: a. Despite so many people from different backgrounds, the company didn't promote sensitivity and common sense. b. Despite the equal opportunities promoted by the company, its leadership consists almost exclusively of white males with christian background. The diversity only exists on the bottom of the pyramid. Their diversity only has the appearance but lacks the essence. In fact, diversity has only been used as a reason as to why there are frictions between two coworkers, which is a scenario that I have experienced, while the true discriminating behaviors are either played down by HR or overlooked.

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  7. "Passionate company with good work life balance"

    4.0
    Current Employee - Manager 

    I have been working at International SOS full-time

    Pros

    Work life balance and flexibility

    Cons

    IT systems not the most advanced and integrated

  8. "Great purpose, culture and working environment!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - Human Resources Project Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at International SOS for more than a year

    Pros

    After almost two years working here I can say that is amazing to be part of a company with a big purpose, and a real positive impact on people's lives. 1. International mobility with great career opportunities. 2. We work in a very international and multicultural environment. 3. Flexible working and work life balance 4. Possibility to be creative and innovative 5. Great place to start your professional career

    Cons

    1. Complex organisation structure 2. Some of the systems are very outdated

  9. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CIO in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at International SOS full-time for more than 8 years

    Pros

    Company values, expertise , work/life balance, people, cultures , diversity , innovation , spirit , Management

    Cons

    Honestly, nothing to say here

  10. "Excellent"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Coordinator in Chiswick, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at International SOS full-time for less than a year

    Pros

    Great office, Good work life balance, Helpful team players and always striving to deliver the best quality customer service to its members and clients.

    Cons

    IT systems room for improvement.

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