Internet Brands Reviews | Glassdoor

Internet Brands Reviews

Updated May 12, 2017
306 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Internet Brands CEO Bob Brisco
Bob Brisco
190 Ratings

306 Employee Reviews

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Pros
Cons
  • Low pay, below industry average (in 35 reviews)

  • no 401k match sucks, first company i work that doesn't have this (in 13 reviews)

More Pros and Cons

  1. "My experience at internet has been very fun and helping me be independant ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Compliance in Washington, DC
    Current Employee - Compliance in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internet Brands full-time (Less than a year)

    Pros

    The pros is every body has each other's back and you get things when you least expect it like a vacation or miles or clothes just lil surprises make things fun.

    Cons

    I don't like letting people down and don't know when my shifts starts so that can be a con but other then that, I love my job!

    Advice to Management

    Management , thank you for being here for all of us. I know you have your hands full with lots of things and yet you still take time employing me and my family and have given us bonuses, raises, surprises, and the list goes on but really want to say thank you for believing in me and what i am worth and I would always have your back too!!!!


  2. "High Turnover"

    Star Star Star Star Star
    Current Employee - Account Specialist in El Segundo, CA
    Current Employee - Account Specialist in El Segundo, CA

    I have been working at Internet Brands full-time (More than a year)

    Pros

    Young employees (mostly), nice view of LAX, nice facilities.

    Cons

    Low pay, high turnover. This is a workplace targeting fresh out of college graduates eager to learn and work hard for low pay, hence high turn over rates.


  3. Helpful (2)

    "Frugal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Internet Brands full-time (More than 3 years)

    Pros

    Lots of opportunity to learn and grow. Good place to start your career

    Cons

    Pay/ benefits/ perks are below industry standard.

    Advice to Management

    you get what you pay for


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Job ended in less than 3 months"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Internet Brands full-time

    Pros

    Work location is good and colleagues are very friendly.

    Cons

    Can end the job anytime.

    Advice to Management

    Do not expect a lot of experience from an entry level person. He/She came out with very little knowledge and seeks some guidance.


  6. Helpful (1)

    "Decent place to get experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Web Developer in El Segundo, CA
    Current Employee - Associate Web Developer in El Segundo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internet Brands full-time (More than a year)

    Pros

    From my experience upper management cares for your development
    PTO
    Great place to learn if you're just starting out
    Friendly people

    Cons

    Pay is below average
    High turnover
    No 401K matching


  7. Helpful (3)

    "Not a bad place, but hard to call it good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA

    I worked at Internet Brands full-time (More than a year)

    Pros

    + Working atmosphere is fairly laid back. Casual clothing.
    + Many opportunities for free food.
    + There are company sponsored events.
    + They support the growth and learning for entry-level positions. Sometimes supplemental learning tools are given to people to help them learn new tools.
    + Progress Reviews are fairly consistent and they happen. Salary increases fairly common (approx once every three months).
    + Schedule is fairly flexible iff you live near the office.

    Cons

    - The team you are on determines much of the quality of your work environment. Though there is supposedly a lot of effort in determining what team you are placed on, if you dislike it, you will dislike it everyday until you make an effort to change.
    - The company has high turnover. While this is a result of a large amount of people working there and there are just simply a lot of people, it is also caused by low pay and rather meager benefits.
    - Feels like there is a disconnect between individual teams/projects and upper management at times. Lack of standardization/structure for many roles (business, developers) and standards that are only held in some teams but not others (QA).
    - Salary is low. Despite increases, you feel like you do not earn much and are moving very slowly to ideal wages.
    - Overall uninteresting/boring business products are the bulk of your projects.
    - Despite quarterly reviews, progression feels fixed at a slow pace.
    - High turnover. People leave all the time due to varying reasons but low salary is usually the root of it.
    - Is based in El Segundo, meaning if you do not live nearby, commute times are horrible.


  8. Helpful (1)

    "Pretty Decent Call Center (TherapySites, subsidiary of Internet Brands)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support in Downers Grove, IL
    Former Employee - Customer Support in Downers Grove, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Internet Brands full-time (More than 5 years)

    Pros

    Awesome people, great leads, reasonable management, decent product.

    Cons

    Typical call center environment, typical large corporation, nothing special. Product was cutting edge when it launched several years ago. It's been revamped once, is still now outdated and has newer competitors honing in on its customers. At this point, the market is pretty saturated and it doesn't look like TherapySites has much more room to grow. Not much room to grow, except for moving to being a Lead. Management and sales are totally separate, there is no cross-pollination.

    Advice to Management

    Invest in updating the product. Increase the support hours to what they used to be. Give everyone in the call center at least a $1 per hour raise. You rake in hundreds of thousands of dollars per month.


  9. Helpful (1)

    "Great start but only a stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Los Angeles, CA
    Current Employee - Account Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internet Brands full-time (More than a year)

    Pros

    Flexible hours
    Fun, energetic environment
    Young atmosphere
    Great coworkers
    Ability to gain experience and the opportunity to try positions you hadn't naturally
    Right by LAX, so you get to watch the planes take off

    Cons

    Lower than average compensation
    Things progress very slowly
    Not much money put into advertising/marketing

    Advice to Management

    Allow your employees to grow and succeed. So many people here are hard workers and are not being compensated for it as much as they would at any other company.


  10. Helpful (1)

    "Sales Development Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Scranton, PA
    Current Employee - Anonymous Employee in Scranton, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Internet Brands part-time (Less than a year)

    Pros

    Positive work environment. Overall good people, great experience.

    Cons

    There is nothing bad about this job.


  11. Helpful (5)

    "Company with ZERO ethics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Internet Brands full-time (More than a year)

    Pros

    -Laid back environment (casual dress code)
    -Non-stressful job (for the most part)

    Cons

    -Corrupt employer is an understatement
    -Lied to regarding employment status and benefits
    -Forced to work OT with NO pay, instead was forced to take PTO, which doesn't make sense, because I was not offered any benefits to begin with
    -Pay equivalent to minimum wage, yet position requires 4-year degree

    Advice to Management

    When your employees' cons are far greater than the pros, know that's a red flag, and it's time to work towards a solution instead of sweeping everything under the rug and pretending they don't exist. Reward employees for their dedication and hard work instead of treating everyone like wage slaves.


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