Intersections Reviews | Glassdoor

Intersections Reviews

Updated June 29, 2017
84 reviews

Filter

Filter

Full-timePart-time

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Intersections CEO Johan Roets
Johan Roets
1 Rating

84 Employee Reviews

Sort: PopularRatingDate

Pros
  • Pay and benefits are on par with or better than other local businesses, working from home is an option and the work/life balance is good (in 4 reviews)

  • Good people working hard to provide excellent service (in 6 reviews)

Cons
  • Lots of rederick and hot air from the upper management (in 4 reviews)

  • No 401k match and a horrible health plan implemented in 2016 with no input from employees (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Great pace to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Riding, VA
    Current Employee - Anonymous Employee in South Riding, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Intersections full-time (More than 8 years)

    Pros

    Flexible work environment, Highly motivated management, excellent atmosphere and staff that has been with the company a very long time and cares about the work they do,

    Cons

    In a period of transition and is faced with a dip in performance that impacts morale and results in some bleeding of great talent

    Advice to Management

    The management is on the right track, is clear about its short, mid and long term goals and is positioned to ensure the company succeeds,


  2. "Great place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Positive work environment
    Friendly employees
    Upper management is approachable
    Great employee appreciation events held by Human Resources and other departments

    Cons

    No 401k match or health insurance options

  3. "IT Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    I worked at Intersections full-time

    Pros

    dedicated co-workers who look out for each other
    interesting work assignments

    Cons

    management out of touch/uncaring towards employees
    mission/focus changed frequently
    constant firings/too much unstability


  4. Helpful (2)

    "Desktop Support Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Support Technician in Chantilly, VA
    Current Employee - Desktop Support Technician in Chantilly, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Intersections full-time (More than 5 years)

    Pros

    Plenty training resources available with little restriction to access.

    Cons

    New management is poor and corporate vision is not clear.

    Advice to Management

    Please convey to employee a clear path for future growth of company and better vet new support staff.


  5. Helpful (1)

    "Not a liveable wage."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Education Specialist in Albuquerque, NM
    Current Employee - Credit Education Specialist in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Intersections full-time

    Pros

    Helpful supervisors, flexible scheduling . Small company. Affordable health insurance.

    Cons

    Went to cost of living only raise, so won't know until that's released. Took away raises based on merit completely. Doesn't matter - they actually give 12 cent annual raises! Everyone there has 2 jobs.

    Advice to Management

    Pay a living wage. Stand up for the Albiquerge site! Customers consistently give Identity Guard A+ ratings! And clean up that filthy stinky place and not just when clients visit! We like clean stuff too.


  6. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chantilly, VA
    Former Employee - Director in Chantilly, VA
    Neutral Outlook
    No opinion of CEO

    I worked at Intersections full-time (More than 3 years)

    Pros

    I was given the ability to flex my time

    Cons

    A significant amount of catty behavior between co-workers


  7. Helpful (3)

    "Continuing the slow death"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Management in Chantilly, VA
    Former Employee - Senior Management in Chantilly, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intersections full-time (More than 5 years)

    Pros

    Used to be smart dedicated employees. People who cared about the right way to do things.

    Cons

    New CEO is awful with zero attention span and less skill. He is surrounded by even less skilled people desperate to keep their jobs and not willing to help their employees. People who have stood up have been let go after decades of dedicated service building the company.

    Advice to Management

    BAC wont be around forever. Start looking for the one way ticket back to South Africa.

  8. "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Warrenton, VA
    Former Employee - Anonymous Employee in Warrenton, VA

    I worked at Intersections full-time (More than 8 years)

    Pros

    Good place to work and management is good.

    Cons

    Could do more team building events.

    Advice to Management

    Keep up the good work.


  9. Helpful (1)

    "Not the best - not the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chantilly, VA
    Former Employee - Anonymous Employee in Chantilly, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Intersections full-time

    Pros

    First I should mention I worked in IT so this is where I relate what I know. That being said, perhaps the best thing at this company is it is an easy environment to work at. If you have ever worked somewhere where the pain starts at the top and permeates the entire company you will appreciate a much more relaxed atmosphere that this company has to offer. Mid sized companies tend to offer this type of environment. Plus there isn't a lot of dog-eat-dog climb the corporate ladder happening.

    The tech work has a moderate amount of challenge - enough to keep one interested for a while and there is enough breathing room to self-study and advance and or specialize as desired. Overall - the company is not a waste of time for the amount of growth one can derive.

    Cons

    I think you have to be concerned about the companies worth - goals and longevity. I don't think this is necessarily a company you would want to endure long term unless you want to finish 10 years to retirement - then maybe.

    Advice to Management

    I think management has their hand tied to a certain degree with not the largest budgets in the world - so that limits what they can do to keep the techies interested for the long-run. Things seem to be patched more than completely redesigned to a high-degree of leading edge.


  10. Helpful (1)

    "it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    company run by owner and CEO

    Cons

    too many politics in middle management so people with skill all left

    Advice to Management

    reward talent


Showing 84 of 88 reviews
Reset Filters