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Intersections Reviews

20 reviews

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Intersections CEO Johan Roets
Johan Roets
1 Rating

20 Employee Reviews

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Pros
  • Pay and benefits are on par with or better than other local businesses, working from home is an option and the work/life balance is good (in 4 reviews)

  • It is a great place to start work experience (in 6 reviews)

Cons
  • Went to cost of living only raise, so won't know until that's released (in 2 reviews)

More Pros and Cons

  1. Helpful (3)

    "Continuing the slow death"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Management in Chantilly, VA
    Former Employee - Senior Management in Chantilly, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intersections full-time (More than 5 years)

    Pros

    Used to be smart dedicated employees. People who cared about the right way to do things.

    Cons

    New CEO is awful with zero attention span and less skill. He is surrounded by even less skilled people desperate to keep their jobs and not willing to help their employees. People who have stood up have been let go after decades of dedicated service building the company.

    Advice to Management

    BAC wont be around forever. Start looking for the one way ticket back to South Africa.


  2. Helpful (3)

    "Do Not Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chantilly, VA
    Former Employee - Anonymous Employee in Chantilly, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intersections full-time (Less than a year)

    Pros

    Good Pay, Relatively small company

    Cons

    No clear direction from anyone, senior management is scattered and unfocused and has no idea what their people are doing or how to properly manage or direct them. What you are hired to do is generally not what you will actually be doing.

    Advice to Management

    Focus, Focus, Focus! And talk to your people!

  3. Helpful (5)

    "Watch your back..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chantilly, VA
    Former Employee - Anonymous Employee in Chantilly, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intersections (More than 3 years)

    Pros

    The company is doing so poorly, they shouldn't be in business too much longer. Yes that is a PRO.

    Cons

    There is so much gossiping and backstabbing, it's no wonder the company is doing so poorly. Constant drama and petty high school cliques throughout the company. Lots of rederick and hot air from the upper management. Nobody does any work. A lot of socializing, power trips and head games. They don't have an official review process and haven't given bonuses or pay increases in a very long time. They make you watch a bunch of videos about ethics and harrassment, and their open-door policies, but it's not incorporated into their business AT ALL. This company is a perfect example of WHAT NOT TO DO IN BUSINESS! Management is made of up of a few people who survived the many layoffs because of simply who they know, and not their overall contributions to the company.

    Advice to Management

    Close your doors. Your company is like a bad plague!


  4. Helpful (4)

    "Terrible Exec Level Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chantilly, VA
    Former Employee - Anonymous Employee in Chantilly, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intersections full-time (More than a year)

    Pros

    It has a laid-back culture depending on the department that you work for, although this is not completely a good thing as it is due to employee complacency and lack of leadership. The only other positive is that they pay well, but I wouldn't say it's worth it as it feels like you're there to waste away. There are smart people who work there, but most of them are overshadowed by the loud, ones who seem to have ADD. Employee morale in general is very low.

    Cons

    In general, they describe themselves as a "mature start-up" but this place does not exhibit anything from start-up culture. This can be visibly seen by their poor attempts to create a "start-up" environment through the creation of these sad lounge areas, which are rarely used. Overall, one of the worst companies I have ever worked for. Executive level management does not listen nor value the opinions or expertise of their employees at all. Also, the company is doing terribly (go figure), so they are constantly making cuts.

    Advice to Management

    I have no advice as management is flawed from the very top. Unless those who are at the very top are replaced, I see no future for this company. The CEO, Michael Stanfield, hasn't even been active for a couple years due to health issues -- not sure why he's still on the payroll.


  5. Helpful (5)

    "Miserable work environment. No future. Company is sinking fast."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Chantilly, VA
    Former Employee - Management in Chantilly, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intersections full-time (More than 10 years)

    Pros

    There are no pros to working for this company, but I have to write twenty words, so I am just filling space.

    Cons

    Really crappy benefits, lousy pay, no company 401K match, no bonuses, no raises. Doesn't matter if you work hard because nobody cares. It's obvious the company is unraveling. Watch your back, you can't trust ANYBODY!

    Advice to Management

    Let the ship sink already and stop pretending you have a product that anybody wants.


  6. Helpful (1)

    "Worst Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I can't think of anything.

    Cons

    Management is out of touch with reality. Employees are overworked. Compensation and benefits suck.


  7. Helpful (5)

    "Sinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service/Communications in Chantilly, VA
    Former Employee - Customer Service/Communications in Chantilly, VA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Intersections full-time (More than 8 years)

    Pros

    Use to be a great company and a great place to work. Lots of advancement.

    Cons

    Lost all contracts and there wasn't any back up plans. Keeps wasting money on products that no one wants and companies that have no clue how to turn a profit. Fired all the people who made it a successful business.

    Advice to Management

    Change the culture. Since around 2012 or so, management viewed employees should just be happy to have a job. Until the top is fixed and upper management quits playing golf in old call center, you will continue to see the people who once loved and believed in this company leave

  8. "CMO issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Wonderful product with a ton of potential! There is so much that can be done to market the product and explain the benefits that it provides to consumers.

    Cons

    It is a very unhealthy work environment. Although the majority of the people are great (98%) Be prepared to be cussed at, screamed at, not listened to, and threatened at least once or twice a week. The behavior of upper management is unacceptable and there is no one to turn to express your concerns.

    Advice to Management

    There is a trend in feedback relating to the behavior of your current CMO. Talk to HR, read the 360 reviews and consider a change.


  9. Helpful (1)

    "Need more sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Intersections full-time

    Pros

    Fellow employees are friendly and pleasant to work with.

    Cons

    The company is struggling financially due to various setbacks over the past few years.


  10. Helpful (2)

    "Incompetent management, deeply flawed business models and a company in search of a strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intersections full-time

    Pros

    None. The company was a wreck from start to finish. They should be honest with prospective employees about their financial position and their cash flow issues before hiring.

    Cons

    Lurch from strategy to strategy, unable to execute, outdated business models lead by a CEO whose skills are dangerously out of step with marketing. Management was willing to misrepresent progress to their Board of Directors in an effort to cover their own inadequacies. Stock price in the tank because the market understands they have missed the boat on numerous growth opportunities.

    Advice to Management

    Sell the company to competent leaders who can unlock the intrinsic value in the organization before it slides into bankruptcy.


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