Interstate Hotels & Resorts Reviews | Glassdoor

Interstate Hotels & Resorts Reviews

Updated November 8, 2017
265 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Interstate Hotels & Resorts CEO Mike Deitemeyer
Mike Deitemeyer
9 Ratings

265 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Most people genuinely cared about you and the hotel you work for.

    Cons

    There was no work life balance.


  2. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Interstate Hotels & Resorts full-time

    Pros

    Great benefits and employee appreciation.

    Cons

    Higher pay would've been better

  3. "Good company. As long as you do your job diligently you will have no issues."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Supervisor in San Diego, CA
    Current Employee - Food and Beverage Supervisor in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Interstate Hotels & Resorts full-time (More than a year)

    Pros

    Good team, professional, successful company (1000 properties under management around the world) they have a lot of opportunities for growth. Some employees are with the company a long time. Tight knit team. I have good working relationship and open communication with my superiors.

    Cons

    Some employees are with the company a long time and are resistant to change. High standards. A lot of tipped employees like bartenders and servers make significantly more money but have less responsibilities, some make more than my boss. Did not offer raises this year despite improved financials.

    Advice to Management

    Better pay or offer some kind of performance bonus.


  4. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I worked at Interstate Hotels & Resorts full-time

    Pros

    Food, Travel discount, and insurance

    Cons

    Hotel management, open 365 days a year

    Advice to Management

    Separate hotel and restaurant mgmt.


  5. "Nothing Special"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Interstate Hotels & Resorts full-time

    Pros

    40 hours vacation a year

    Cons

    No yearly evaluations or raises , almost impossible to get employee rates at other properties


  6. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Interstate Hotels & Resorts part-time

    Pros

    Great Management Team to work with

    Cons

    Property is tired and Dated

    Advice to Management

    Prime Location - Close and Rebuild with a Modern Theme


  7. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Interstate Hotels & Resorts full-time

    Pros

    Discount hotel benefits, good vacation package

    Cons

    people get laid off whenever money can be saved. The whole departments were laid off.

  8. "personal review of the company from the person that knows it best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Room Attendant in New Orleans, LA
    Current Employee - Guest Room Attendant in New Orleans, LA
    Recommends
    Positive Outlook

    I have been working at Interstate Hotels & Resorts full-time (More than a year)

    Pros

    Great company to work for everyone gets along well and work as a team. Everyone is friendly especially managers. Shawn is a really nice manager who works with your schedule if your in school or have some other duties to attend to while working. Furthermore there is a a great work life balance. They have incentive programs and they constantly celebrate you while working there. For example if your reviews score high on Trip Advisor you get a $ 200 to $300 incentive bonus. They also have Christmas parties where they give out 40 inch TV's and other great prizes. This company is great and I loved working there.

    Cons

    The cons are they are kind of slow with promotions and they are sometimes disorganized with there job duties. Although they do try to be organized it sometimes does not work out. For example, products that are needed sometimes are slow to be ordered and we run out.

    Advice to Management

    Management needs to be a little more faster in ordering the supplies needed.


  9. "learning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Fullerton, CA
    Former Employee - Line Cook in Fullerton, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Interstate Hotels & Resorts full-time (More than a year)

    Pros

    the company treats it employees with respect and honor good benifits

    Cons

    getting a raise is difficult to obtain when you've been there a few years

    Advice to Management

    na


  10. "Regional Director, Sales & Revenue Management"

    StarStarStarStarStar
    Current Employee - Regional Director, Sales and Revenue Management in Los Angeles, CA
    Current Employee - Regional Director, Sales and Revenue Management in Los Angeles, CA

    I have been working at Interstate Hotels & Resorts full-time (More than 10 years)

    Pros

    Interstate gives one the tools to do their job. They have wonderful resources and support staff.

    Cons

    The health care plan could offer more and for less money. Salaries are competitive but not highest in industry.


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