Interstate Hotels & Resorts Reviews | Glassdoor

Interstate Hotels & Resorts Reviews

Updated June 6, 2018
296 reviews

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3.1
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Interstate Hotels & Resorts CEO Mike Deitemeyer
Mike Deitemeyer
18 Ratings

296 Employee Reviews

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Pros
Cons
  • "Work life balance could sometimes be an issue" (in 8 reviews)

  • "So many cons but starting with the Toxic Management team very bias HR they need to Revamp I Dread coming to work" (in 8 reviews)

More Pros and Cons

  1. "Director of Sales & Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Riverside, CA
    Former Employee - Sales Manager in Riverside, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Interstate Hotels & Resorts full-time (More than a year)

    Pros

    Great Team and Team Work

    Cons

    The drive was very far

    Advice to Management

    N/A


  2. "Interstate review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook

    I worked at Interstate Hotels & Resorts full-time (More than a year)

    Pros

    Good hotel benefits, many locations.

    Cons

    Not the best benefits package

  3. "Great Resources for Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minnetonka, MN
    Former Employee - Anonymous Employee in Minnetonka, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Interstate Hotels & Resorts full-time (More than a year)

    Pros

    The company provides several opportunities for success and resources for you to utilize if you do not have the appropriate support on site.

    Cons

    None reported at this time.


  4. "Hyatt Regency Sonoma Wine Country"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Santa Rosa, CA
    Former Employee - Front Desk Agent in Santa Rosa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Interstate Hotels & Resorts full-time (More than a year)

    Pros

    Co-workers were great
    Lovely property
    Immediate management was nice

    Cons

    Long Hours
    No much recognition
    Understaffed

    Advice to Management

    Take care of your employees not just your guests.


  5. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Front Office in Concord, CA
    Former Employee - Director of Front Office in Concord, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Interstate Hotels & Resorts full-time (More than 10 years)

    Pros

    Had good benefits and the company had annual evaluations. The salary was fair and comparable to other companies.

    Cons

    No negative comments at this time.

    Advice to Management

    Keep up the good work.


  6. Helpful (1)

    "Its alright"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interstate Hotels & Resorts full-time

    Pros

    People there are passionate about the food. Everyone knows each other by first name. Everyone is relatively happy and would probably be happier if they were getting a more competitive wage!

    Cons

    Very disorganized. Expect to work more than they schedule you for but don't expect to get paid very much. Very corporate. Not a lot of wiggle room to make more money unless you threaten to leave the company


  7. Helpful (2)

    "Outlook not so great, Management issues!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Danvers, MA
    Former Employee - Front Desk Agent in Danvers, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Interstate Hotels & Resorts full-time (Less than a year)

    Pros

    Hotel benefits are decent depending on the property and brand. Some internal benefits that are nice but not many. Flexible scheduling.

    Cons

    Worst health benefits from a large company. Micromanaging is insane. Cost cutting measures all around mean you don't get your hours.

    Advice to Management

    Take care of your employees. Don't keep slashing the budget especially during busy times! Also, stop being so secretive about almost everything regarding day to day operations.

  8. Helpful (1)

    "A good stepping stone for someone trying to get on their feet."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Technician in Grand Junction, CO
    Former Employee - Maintenance Technician in Grand Junction, CO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Interstate Hotels & Resorts full-time (Less than a year)

    Pros

    PTOs. Friendly staff. Good location. Hotel discounts. Good networking job. Fun people. Its a steady job. You can work alone.

    Cons

    The pay is terrible. Management doesn't look out for you. Long boring days. You're a number. Employee drama. Schedules. Work weekends. Management wont keep you busy.

    Advice to Management

    Pay better, work with your emploees throughout the whole day, dont degrade anyone by talking behind their backs, show up everyday on time, stop complaining, be professional, teach teach teach, don't give up on or consider employees numbers, stay steady stop hiring new people because theyre just going to want to quit because of the way you treated previous employees, keep operations organized and known for every employee, every employee has feelings and wants to learn and wants to be included in upper management hotel business, no ones an island you're a team act like one.


  9. "General Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gerneral Accountant in New York, NY
    Current Employee - Gerneral Accountant in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Interstate Hotels & Resorts full-time (Less than a year)

    Pros

    Great company with opportunities for growth worldwide. Great leading managers always willing to offer cross training,

    Cons

    The benefits cost are too expensive and don't offer enough. Paid time off, and voluntary time off needs to be offered with a little more courteous to their employers.

    Advice to Management

    Management is great but sometimes there can be lack of communication across the long line of people.


  10. "Great company to start and stay at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Interstate Hotels & Resorts full-time

    Pros

    They encouraged internal career growth

    Cons

    There was a high employee turnover


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