Interstate Hotels & Resorts Reviews in San Francisco, CA | Glassdoor

Interstate Hotels & Resorts San Francisco Reviews

2 reviews

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San Francisco, CA

3.0
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Interstate Hotels & Resorts CEO Mike Deitemeyer
Mike Deitemeyer
0 Ratings

2 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in San Francisco, CA
    Current Employee - Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Interstate Hotels & Resorts full-time (More than 3 years)

    Pros

    Benefits, Time Off, Flexibility, Advancement if you are willing to move

    Cons

    No advancement opportunities in this city, Certain Policies and Procedures are not adhered to


  2. Helpful (2)

    "Taking a turn for the worse."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Head in San Francisco, CA
    Current Employee - Department Head in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Largest hotel management company. Decent reputation with the major brands. Average benefits for property level associates and managers.

    Cons

    Frequent "one size fits all" mentality from the IHR corporate office, which doesn't work for all hotels. Excessive and redundant paperwork for managers. "greed focused" business decisions. IHR used to be "people first" focused, now they're definitely "profit first" focused - even at the expense of hospitality, service, product quality, and their employees.

    Advice to Management

    Make your people first again. Happy employees work harder and provide better results & service. You can still reap reasonable profit margins, better than industry average, without taking advantage of those who work at the hotels.


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