Intertek Reviews | Glassdoor

Intertek Reviews

Updated May 25, 2017
548 reviews

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Full-time Part-time

2.6
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André Lacroix
87 Ratings

548 Employee Reviews

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Pros
  • Work life balance if you have the right job and boss (in 14 reviews)

  • Respecting and pretty lenient work environment it was (in 27 reviews)

Cons
More Pros and Cons

  1. Helpful (4)

    "A hostile atmosphere where the work is hard and advancement is nearly impossible"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend

    Pros

    Interesting drugs and antibodies to work on, some of which gain FDA approval.

    Cons

    The work pace is grueling.
    No advancement after nearly 5 years. Demotions are more common than promotions.
    Management does not care about growing their workers, just uses them up and spits them out.
    Employees are nice, but burned out from the pace.
    Moral is, on the whole, abysmal.
    Tattling is common between a select few workers and management, making for a environment where trust is not present.

    Advice to Management

    Offer some incentive to your workers so that the best ones stay instead of having to leave.


  2. "Good place for a regular employee to work but not for those who want to excel"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    A place provides works while seeking another opportunities.

    Cons

    A career is for a small close knit, friend and family members only.

    Advice to Management

    Open up policy will receive explosive contributions of all employees unless you only need a limited contributions.


  3. "One of the strangest professional experiences"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington Heights, IL
    Former Employee - Anonymous Employee in Arlington Heights, IL
    Doesn't Recommend

    Pros

    Managed very large account with very little oversight.

    Cons

    Sales strategy changed on a weekly basis, people were treated disrespectfully, and there was no formal review process. Was given no notice and let go 4 days before xmas without any formal warning. Apparently this happens every year so the top execs. can cut cost to ensure a higher profitabiltiy so they could get their bonus.

    Advice to Management

    Try to be more inclusive and reach out to people who are different i.e. women, minorities, etc. A company with a bunch of white male engineers is an antiquated model.


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  5. Helpful (1)

    "The experience was bad. Everyday was a challenge communicating with sales and senior engineers."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Fairfield, NJ
    Former Employee - Project Engineer in Fairfield, NJ
    Doesn't Recommend

    I worked at Intertek full-time (More than a year)

    Pros

    Great learning experience as far as working with worldwide safety standards. Working there builds excellent background knowledge in an area of engineering that not many people have experience in.

    Cons

    No support from anyone. No one takes the time to sit down and explain things to you. Not enough time is provided to adequately complete projects which causes everyone from sales to the reviewer to have to take short cuts.

    Advice to Management

    Concentrate a little more on "SAFETY certification testing" rather than rushing projects just to be able to "bill" at the end of the month.


  6. Helpful (6)

    "Terrible place for an engineer or technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cortland, NY
    Former Employee - Anonymous Employee in Cortland, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    160 hours of PTO, 9 paid holidays which works out to 30 days paid vacation, just as long as you don't try to use this on month end or popular holidays

    Cons

    Terrible management, especially HVAC performance. Terrible morale issues, The technicians know that they are just doing whatever they can to produce regardless of quality. Its all about month end revenue. The manufacturers hate the place, and do not like traveling to economic depressed cortland ny. If you are a new engineer out of college this might work for you because you do not know anything different yet, But to the experienced engineer this place is a joke. and more like office space. Stay away if you can help it. The pay is terrrible for what you do, and the pressure for revenue is rediculous. The petty crap that is allowed to happen there just flushes out the good employees and all that is left is the garbage and socially inept. I have never experienced anything so horrible in my proffesional life and I have been in the industry for 12 years.

    Advice to Management

    Get rid of the good ole boy managers, pay your engineers and technicians better, perhaps the turn over will not be 50 percent for engineers and technicians. This is the truth people. Nimer get rid of the old managers and put some new blood in there.


  7. "Engineer with degree"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Cortland, NY
    Former Employee - Engineer in Cortland, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Intertek full-time (More than 8 years)

    Pros

    lots of work and many hours 50-60

    Cons

    too many non degreed engineers and techs.........company is only interested in money and not integrity or professionalism
    As long as you went to high school with managers you do not need to have knowledge or skills...just be able to bill customers whether the testing was performed or not! sad but true!


  8. Helpful (9)

    "Disappointing corporate culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Plano, TX
    Former Employee - Project Engineer in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intertek full-time (Less than a year)

    Pros

    Decent starting salary.
    Begin with 4 weeks paid time off and 10 company holiday days per year, you'll need them.
    Opportunity to work with a wide variety of products.
    Work was usually self-directed.

    Cons

    Incompetent and out of touch upper management.
    My team leader had weak English skills that resulted in near daily miscommunication and unclear expectations.
    90% of work was E-mail and MS Office based.
    Employees stole tools, equipment and supplies from the lab regularly.
    Strict business casual dress code.
    Hard to find people to go to with real technical expertise when solving problems.
    These same people received less respect and greater criticism of their flaws than the "Old Guard" at the office who had mostly lost their technical expertise from disuse if they ever had any.
    Outsourced tech support in India makes even the simplest PC tasks like changing the system clock time or installing a new version of office require hours of waiting on the phone, for downloads to complete or for them to call you back.
    I was denied a request to work fewer hours to improve my work/life balance.
    Management decided everyone had to start at 8 am after I'd worked here for 5 months. The 8 am start added 45 minutes to my commute each way. No compromise could be reached except coming at 7 am and working overtime every day.
    1 hour lunch break is unpaid but mandatory.
    Supervisor traveled constantly making feedback very scarce.
    There was little recognition for producing high quality and through reports only speed was rewarded.
    Pressured to compromise the quality of a product safety evaluation to do it faster rather than right.
    Uncomfortable office politics.
    Rules for the sake of rules, for example which doors people used to enter a lab or what kitchen they kept their food in.
    Beige shades were installed every exterior office window making it feel overcast indoors even when it wasn't, moral of employees was negatively affected and the shades were universally opposed outside of management but they remained up.
    No recycling anywhere in the office, not even for toxic batteries or electronics.
    Messy lab environment, tools are not returned after use, are stolen, broken without reporting it or lost. Usually 1/3 to 1/2 of time away from report writing to test products in the lab is spent actually looking for things gone missing.

    Advice to Management

    Realize that employees are humans and work better when they are kept happy, treated as equals and have a say in things that affect them.


  9. Helpful (6)

    "The lab where I worked is full of nepotism and cronyism and all the matters is the revenue no matter what."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Engineer in Cortland, NY
    Former Employee - Senior Project Engineer in Cortland, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intertek full-time (More than 8 years)

    Pros

    very interesting work, meet a lot of nice customers

    Cons

    No communication, not treated with respect, high pressure, you are allowed no input.

    Advice to Management

    Get new ,anagement team. What are the odds that most management went to the same high school?


  10. Helpful (1)

    "Worst Employer To Date"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Intertek full-time

    Pros

    Not one pro about this company.

    Cons

    Work load was far too much. Management not appreciative of the amount of overtime put in. Disrespectful employees. Favoritism based on race was very common. HR did nothing to remedy office problems. People come and go from this office for countless reasons. There is no work/life balance and you can forget having a social life.

    Advice to Management

    Be fair to all employees and treat them the way you would like to be treated.


  11. Helpful (2)

    "Groton BOYS Club looking for managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Engineer in Cortland, NY
    Current Employee - Associate Engineer in Cortland, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Intertek full-time (More than 10 years)

    Pros

    vacation time, benefits, client communication, and non-management co workers

    Cons

    If you do not live in Groton or belong to the boys club there is a ceiling over your head. If you do live in Groton or belong to the club opportunities await you! No experience, skills, or backbone needed.

    Advice to Management

    Step outside Groton and look in. Well respected techs and engineers are leaving. In return, leaving you with a Smith Corona.


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