Intertek Reviews | Glassdoor

Intertek Reviews

Updated November 30, 2017
607 reviews

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607 Employee Reviews

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Pros
Cons
  • Work - life balance is not respected (in 16 reviews)

  • Upper management was flakey in our part of the country (in 31 reviews)

More Pros and Cons

  1. Helpful (2)

    "A horrible company to work for in Plano, TX."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Intertek full-time (More than a year)

    Pros

    Lower management does a decent job and generally cares about their direct reports and the business.

    Cons

    1: Upper management has no idea what they are doing and morale is at an all time low with many employees looking for other jobs.
    2: Average salaries for engineers are well below the national average.
    3: Compensation structure for sales team is so far off, they have the highest turnover.
    4: Extremely low morale with no leadership.
    5: Very fast paced with exceedingly high expectations with no reward in return.
    6: No consideration for accomplishments just higher expectations.
    7: Pretty much non-existent growth opportunities.

    Advice to Management

    Replace upper management in this lab with capable personnel who at a bare minimum understand the basics of business.


  2. "All flash, but no bang"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Springfield, MO
    Former Employee - Project Manager in Springfield, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Intertek full-time (More than 10 years)

    Pros

    This is a multi-national corporation which bought out PSI in order to increase their construction testing market share in the US. I can't speak to the other divisions or world locations, only to the PSI side of the equation. As far as pros, if geotechnical or construction materials testing is your area of interest, plenty of opportunities exist to learn on a daily basis.

    Cons

    If Intertek feels that quality is the utmost goal, why did they downsize the quality assurance department by nearly 50% this year? And this with the feeling that they bought PSI without the slightest inkling of what PSI did on a daily basis or how they billed their clients.

    Advice to Management

    This appears to be shaping up as a public relations and recruiting nightmare.

  3. "Company Needs Consistent Management Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Assistant in Middleton, WI
    Former Employee - Operations Assistant in Middleton, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Intertek full-time (More than 5 years)

    Pros

    The overall work was interesting and constantly changing.

    Cons

    In the 5 years that I worked there I had 8 managers. Employees left or were fired and not replaced work just kept being divided amoungst the remaining employees.


  4. "inspector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intertek full-time

    Pros

    Very good Salary and Benefits

    Cons

    too much working hours, work schedule unpredictable


  5. Helpful (1)

    "Intertek - Total Quality Assured"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inspector in Charleston, SC
    Current Employee - Inspector in Charleston, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Intertek full-time (More than 3 years)

    Pros

    Lots of time with Family
    Team work based
    Flexible hours worked
    Constant change in atmosphere
    Non - repetitive work

    Cons

    On call 24/7
    Pay is way below other companies
    Frequent Overtime freezes
    Constant Investigations on expenses
    Required to take 5 days vacation to guarantee weekend off
    Difficult to plan trips
    Work on most major holiday's


  6. Helpful (1)

    "Intertek takes over PSI, don't accept Intertek's claims of integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Projec Manager in Oakland, CA
    Former Employee - Projec Manager in Oakland, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Intertek full-time (More than 3 years)

    Pros

    This is for the takeover of Professional Services Industries (PSI) by Intertek. It is in case the company rebrands and buries PSI's sorted history. This review cannot speak to the rest of Intertek, which is quite a large company

    Cons

    Working at one office, I have some idea why PSI, at least in my region and practice, has fallen from being a top 3 firm to not even near the top 10. They cannot retain anyone, greatly due to the unprofessionalism and arrogance of management. This management clearly flouts the rules that the 'lower' employees get fired for, like the no personal use of company vehicles rule. Don't be a lower level employee here. It's not very good to be a manager either, but some know who how to carve out their privileges. It's hard to believe Intertek's claims of integrity as it has reinforced PSI's culture, including the dishonesty of hiding management misconduct and 'cooking the books'. It's a good old boys club. Also believable from other reviews are the claims of sexual harassment.

    Advice to Management

    PSI has a very poor reputation in the practice field I worked in. PSI went from being near the top, and well regarded in the 1990s to the backwater it often is today.


  7. "Complex"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Analyst in Houston, TX
    Former Employee - Support Analyst in Houston, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Intertek full-time (More than 3 years)

    Pros

    The people at Intertek are for the most part really great to work with! Most Supervisors are not micromanagers, as long as you work you do ok.

    Cons

    There are to many people in positions that don't deserve to be in those positions. They got there simply by knowing someone...not always fair but then again life isn't always fair.

    Advice to Management

    Pay attention to what employees are saying

  8. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager/Sales Representative in Laguna Niguel, CA
    Former Employee - Account Manager/Sales Representative in Laguna Niguel, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Intertek full-time (More than 3 years)

    Pros

    Global organization
    Good support team
    Good location
    Employees are friendly (most anyway)
    Vacation, PTO and pay is good
    Can work remote

    Cons

    Culture is cut throat
    Leadership is inconsistent
    More about numbers and activity than people and leadership
    Operations and Sales struggle to partner in a positive manner
    Very political
    No training

    Advice to Management

    Learn to lead rather than manage. It's not about activity and micromanaging, you loose top performers when they stop feeling trusted because of micromanagement. Be consistent with the mission and vision.


  9. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Marion, AR
    Former Employee - Operations Manager in Marion, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intertek full-time (More than 8 years)

    Pros

    Treated like family by local management. Good working atmosphere. Talented workers. Corporate management very aggressive yet honest. Good benefits and pay.

    Cons

    Management changes due to mergers in last few years created some challenges within management.

    Advice to Management

    Treat all customers like they were your family and you will be fine!


  10. Helpful (1)

    "Work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiting in Houston, TX
    Former Employee - Recruiting in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intertek full-time (More than a year)

    Pros

    Large company:
    Benefits were ok, pay was somewhat in line with the market depending on what your position and experience.

    Cons

    Depending on your location, there was not a work life balance

    Advice to Management

    Invest in your HR, Recruiting, and focus on the people not the profit (as much). Profits drive the train, but should never be at the larger expense of people.


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