Intertek Reviews | Glassdoor

Intertek Reviews

Updated September 20, 2017
584 reviews

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Pros
Cons
  • Work - life balance is not respected (in 15 reviews)

  • Upper management was flakey in our part of the country (in 27 reviews)

More Pros and Cons

  1. "Truly Team-Oriented Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Pleasanton, CA
    Former Employee - Project Manager in Pleasanton, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Intertek full-time (More than 5 years)

    Pros

    Open communication, friendliness, and a truly team oriented environment exist at Intertek.

    Cons

    Seems limited growth in the company

    Advice to Management

    Invest in the Pacific Northwest!


  2. "Business Development representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Intertek full-time

    Pros

    Professional and fun place to work. The culture is suitable for those who are multi-tasker and willing to work under minimal supervisor

    Cons

    Long working hour during the peak time

  3. Helpful (6)

    "Project Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Intertek full-time

    Pros

    - Get to evaluate different devices with cutting edge technology

    Cons

    - Everything is just chaos, the personnel you work with internally, the lab, and the job itself. Employees are tolerated to yell or curse with no consequences. It's common to go around wasting time looking for tools to do your job. It is rare to find a project that is given the appropriate amount of time to finish.
    - Each engineer is just a revenue generator with a certain target number to meet each month. Management won't admit it but an engineer's performance is directly tied to how much money you can make for the company each month.
    - You're on your own to interpret new standards and figure out how to do a test. Therefore you learn by yourself every month under stress trying to make the revenue target.
    - No bonus for engineers. Employees are underpaid in this company due to the low margin of profit.

    Advice to Management

    Stop thinking changing the logo will change the company.
    Saving an engineering company starts from saving your engineers.


  4. Helpful (2)

    "Administrative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intertek full-time (More than a year)

    Pros

    Friendly People, benefits, and close to home

    Cons

    Intertek doesn't pay what people are worth. Degrees mean nothing to management and they frown on people that take college classes because they believe that you should be at work all the time. They give you work to do for 3 people and pay the employees very little.

    Advice to Management

    Pay your employees what they are worth not what you want to make your bonuses. Managers should not tell their employees that that have to prove themselves to get a raise and that all you have to do is woke hard to get ahead, in fact that is not the case in today's society all we have to do is go to college to get ahead.


  5. "Good company without any IT direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Arlington Heights, IL
    Former Employee - Anonymous Employee in Arlington Heights, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Intertek full-time (More than a year)

    Pros

    Most of the colleagues you deal with daily are nice.

    Cons

    Current local CEO is out of touch with reality.

    Advice to Management

    Get a better CIO or CTO


  6. Helpful (1)

    "HORRIBLE COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Intertek full-time

    Pros

    Benefit Packages are good if you work here

    Cons

    Upper lever management including HR are a joke and do not care about their employees. I was harassed by a manager and racially profiled by a manager/employee. Management including HR did NOTHING about it.


  7. Helpful (3)

    "Disorganized and unrealistic expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Negative Outlook
    No opinion of CEO

    I worked at Intertek full-time

    Pros

    The company culture at Intertek is great. There is a lot of room to grow and you will learn a variety of skills quickly. Has a good benefits package. Great place to get your foot in the door.

    Cons

    The company is disorganized. Due to constant turn over and the general disorganization workloads are unrealistic greatly affecting work life balance. The pay is lackluster.

  8. "High turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intertek full-time

    Pros

    Good benefits to start. On a local level there is a high sense of camaraderie.

    Cons

    Lots of red tape/redundant processes, almost no compensation/promotions offered for hard work. Very little upward movement available. Overhaul of upper management still somehow ended up as an Old Boys network and trickles down to all of the labs in one way or another

    Advice to Management

    Start rewarding your employees for their hard work. If you don't do anything to fix your retention then you will lose all of your talent and all of your success. You are nothing without a hardworking team. Intertek is great for training their employees for them to take their skills elsewhere.


  9. "Engineer - Transportation Technologies (Michigan)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plymouth, MI
    Former Employee - Anonymous Employee in Plymouth, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intertek full-time (More than a year)

    Pros

    Good people that work in the lab (technicians,engineers)
    Interesting work - good diversity in projects for the auto industry, good opportunity to work on different things and learn new things as well

    Cons

    Where to begin..

    1. Management is completely oblivious to hardworking techs/engineers in the lab...they primarily focus on clients/sales, they barely care about the lab itself

    2. Overworked and hilariously underpaid (especially as an engineer - no overtime, expected to work 50-60 hours a week easy, and you have to take on multiple responsibilities that aren't even remotely engineering related)

    3. No leadership at all. Department Managers have a "hands off" approach with their teams...they delegate away managerial responsibilities such as client questions, scheduling, project management, equipment/quality management, the list goes on... they expect engineers/techs to be above average performers, to go above and beyond, but the managers themselves don't even come close to doing that...

    4. As an engineer in the lab, you will have to act as a technician, engineer, project manager, team manager, quality manager, shipping/receiving, sales support, etc...all of those roles meanwhile the actual managers don't have to worry about any of those things..they can just focus on a finance role instead of being a team player

    5. Most of the sales staff does a horrenous job quoting projects...you will have to spend a lot of time figuring out what exactly the project is because sales does an awful job of detailing anything

    if you are young professional, especially an engineer, this is a good place to get some experience for a year or 2, but you can strictly do better!. this is not a long term job at all unless you are happy being overworked and underpaid.

    Advice to Management

    Stop focusing so much on sales/clients.

    you do realize if you have a high number of unhappy technicians/engineers in the lab, the performance will go down, and naturally, the clients won't keep coming back..because the engineers/technicians moral has dropped very low, that will impact the work.

    Lead by example, you are managers and have a big salary for a reason...because you are expected to be leaders! show some leadership, this is by far the worst management/leadership i've seen at a company

    show the lab you actually value the engineers! stop thinking that everyone is replaceable and happy to be overworked and underpaid, show you actually care about the people that perform the actual work on these projects


  10. Helpful (5)

    "Good company if you push yourself for the opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boxborough, MA
    Current Employee - Anonymous Employee in Boxborough, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Intertek full-time (More than 5 years)

    Pros

    Big company, stabile industry, cool opportunities to see leading edge products in the market, fun to tinker and test different products every day, interesting to understand global compliance. Good stepping stone to build your future

    Cons

    Senior leadership holds enthusiastic employees back from growing, Many have a limited mindset of only understanding their own narrow job description, Not too many lateral areas for growth (generally only vertical up the chain which takes a while). Middle management and operational management is heading in the right direction, but there seems to be a huge disconnect between higher management. The front lines workers think its all about the product, where the actions from above seem to show its more about the acquisitions and number shifting that really matters. Not a place you would spend your whole career.

    Advice to Management

    Invest in a leadership development program. Acknowledge those who go above and beyond by giving them the ability to make a difference and help change the processes to be innovative. Keeping with old ways and not re-evaluating how things are done constantly through tips directly from the workers, only slowly degrades the market advantage the company had. Once good people realize their worth and understand the other opportunitie out there; it wont take long before they leave. The ability to jump to our many clients is always there. Train the employees well enough so that they can leave, but treat them well enough so they want to stay.


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