Interval International Reviews | Glassdoor

Interval International Reviews

Updated February 24, 2017
72 reviews

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Full-time Part-time

2.8
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Interval International Chairman and CEO Craig M. Nash
Craig M. Nash
35 Ratings

72 Employee Reviews

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Pros
Cons
  • Very basic call center with not as big of a commission that has been here in the past (in 5 reviews)

  • Little to no interest in employees (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Editorial Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Interval International full-time (More than a year)

    Pros

    Amazing group of people. The Creative Department isn't just a bunch of people that show up, do their work, and go home. Everyone truly gets along with each other, collaborates, and has a voice. You're truly welcome to pitch ideas and write feature articles basically right away. And your writing is seen by 1.3 million members; far more than just about any other magazine out there. Management is wonderful, works well with people and is very understanding in personal times of need, if applicable.

    Oh, and the pot luck breakfast/lunch parties are off the hook.

    Cons

    It's the nature of the business, because it's a travel magazine that needs to cover locations based on the company's inventory. So it's not really so much a con as it is limiting. Orlando and Mexico, aka the time share capitals of the world, take priority. From a business perspective, it makes perfect sense. Again, not so much a con in the traditional sense. But makes it hard to explore off-the-beaten-path locales as a topic.

    One actual con is that the magazine now only publishes 3 issues a year, one of which is just a resort directory. It left me with a lot of down time, with very little to do. They continued to hire more people instead of redistributing the workload. (At one point I was successfully doing the work of two editorial assistants without falling behind, and they then hired two more people to the editorial staff, which is why I ultimately had a ton of down time.)

    Career opportunities I'm only rating low because the company has a history of longevity, so with a fairly limited number of positions, advancing (at least in the Creative dept) can be difficult. Annual raises are also very small and not based on merit. Last year the company-wide percentage was just 2%, less than the average cost of living increase.

    Advice to Management

    Don't fill positions that are unnecessary. When people are basically begging for work to do, there comes a point where vacant positions should be eliminated.


  2. Helpful (2)

    "Management can't manage their egos"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in South Miami, FL
    Former Employee - Anonymous Employee in South Miami, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Interval International full-time (More than 3 years)

    Pros

    2 remote days per week
    Team members are mostly friendly and share your misery
    Large cubicles
    Slackers delight (if that's what you like)
    Some people come in at noon and shutdown for coffee at 3:30

    Cons

    A lot of infighting between middle management causes toxic environment. Trickles down to team and puts everyone in bad political position when trying to be helpful inter-department.

    Upper management for some reason thinks they are better than you and pretty much ignores your existence unless they HAVE to talk to you.

    Most are only management due to "time-served" not because of high level strategical thinking.

    Projects are very disorganized and mismanaged. They don't believe in project management which causes chaos. Not agile. Most decisions made by people that are not experts.

    More afraid of losing than gaining revenue.

    Advice to Management

    Swallow egos, work together which will improve overall environment.


  3. "Great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Interval International full-time (More than a year)

    Pros

    Opportunity to advance/grow career
    Great vacation policy

    Cons

    Hard to get projects moving due to office politics
    A bit behind the times with technology


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  5. Helpful (3)

    "Worst Company Ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Interval International full-time

    Pros

    The departments are EXTREMELY cliquey. It makes it hard to do your job. I woke up every single morning dreading coming into work. Employees would literally spend their day looking into your life, gossiping, and shopping instead of doing their work. Horrible, horrible experience.

    Cons

    Cliques; uninspiring work; unmotivated employees ("That's not my job" attitude); poor management; little room to move up; nothing is based on merit

    Advice to Management

    Create a more inclusive environment.


  6. "Complete disaster. They have absolutely no clue what they're doing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Interval International full-time (More than 5 years)

    Pros

    You get paid? That's really all I can think of. Save yourself your sanity and don't even apply here. Life is too short to waste it here.

    Cons

    They steal from your paycheck.
    Creative and/or critical thinking is highly discouraged.
    They have the wrong people in key roles.
    They are hemorrhaging money because they will not change anything they've done for the past 15 years.
    Two people on the marketing team make all the decisions for the whole company.
    Tech leadership team is a complete joke. They have zero backbone and cave into the 2 key stakeholders on marketing.
    They won't promote you.
    They encourage "yes men" and do not want you to think.
    The actual Sunset building is ugly and outdated as much is their way of thinking.
    There is no sense of community.
    Too much too list really...

    Advice to Management

    Learn how to listen. This is not a dictatorship. Honestly I would clean house with 80% of the senior leadership. They have all been there for at least a decade and do not want to listen or adapt to latest trends/technologies. They are all dinosaurs.


  7. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coral Springs, FL
    Former Employee - Anonymous Employee in Coral Springs, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Interval International (More than a year)

    Pros

    Longevity of the staff - they understand the business and the systems

    Cons

    Takes too much time to get things done. Like to continue with the way things were as opposed to changing. Old systems


  8. "Look elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Interval International (More than 10 years)

    Pros

    I really can't of any positives

    Cons

    Little to no interest in employees

    Advice to Management

    Care about the people working for you


  9. Helpful (1)

    "telecommute representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    work your own hours
    talked with interesting people
    made their dreams-reality

    Cons

    had to pay for training
    not good benefits
    no advancement
    had to communicate with trainers

    Advice to Management

    listen to those in the training rooms, why is there a time limit on training? never had enough time to feel comfortable in settings. Why don't you allow extra time for studying after the course is over?


  10. Helpful (1)

    "Interval International/ILG"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Interval International full-time (More than 10 years)

    Pros

    * Good salary
    * Good benefits
    * Great people
    * Travel benefits

    Cons

    No pension, stock options, or profit sharing


  11. "Doesn't pay off to work hard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Interval International full-time (More than 3 years)

    Pros

    Most of the employees are great team players. Each position has room to learn & grow. The knowledgable leaders that have the experience to properly assist their team members for success.

    Cons

    The disconnect from your off site locations. No reward for performance, skill, knowledge, or hard work. It does not pay off to do a better job than your peers.

    Advice to Management

    Your employees need to feel heard. Do they have a way to communicate their struggles, needs, & accomplishments with you? How can you expect an operation to run successfully if you have no idea what's going on there to make improvements? Politics should be the 1st thing eliminated. Everyone should be required to earn their title/position not handed over. Everyone should be respected & appreciated. Don't buy a company to just watch it slowly die.



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