Interval International Reviews | Glassdoor

Interval International Reviews

18 reviews

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3.0
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Interval International Chairman and CEO Craig M. Nash
Craig M. Nash
7 Ratings

18 Employee Reviews

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Pros
Cons
  • Very basic call center with not as big of a commission that has been here in the past (in 5 reviews)

  • Little to no interest in employees (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Reservation agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservation Agent in Laguna Hills, CA
    Former Employee - Reservation Agent in Laguna Hills, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Interval International full-time (More than 3 years)

    Pros

    Family like atmosphere, Caring upper mgmt. great co-workers working TOGETHER.
    Awesome back in the day, but corporate America are them up.

    Cons

    ILG purchased the company and everything went down hill. Corporate instructions before understanding what we do... Tough for our management to be stuck in the middle.

    Advice to Management

    Good luck! Try to keep as much of that family feeling going..,


  2. Helpful (1)

    "Traffic Manager"

    Star Star Star Star Star
    Current Employee - Assistant Traffic Manager in Miami, FL
    Current Employee - Assistant Traffic Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Solid benefits, great location, good people.

    Cons

    Low wages and department structure issues


  3. Helpful (1)

    "Customer service provider"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nothing to see or say as of yet

    Cons

    None so far but will keep you posted

    Advice to Management

    Keep reading reviews


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great place to get experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good people to work with

    Cons

    Obvs the pay is not that grat.


  6. "human resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company benefits and a few perks.

    Cons

    All C-Level and many of the VP's are extremely out of touch with the real world. They are protected in their cozy interval world where they can only get away with what they do their. Don't expect to be treated fairly by certain Svp's unless you golf with them or know them outside of work or are their relatives.Not a place for those looking to start a career unless you don't need market pay.'

    Advice to Management

    Please retire and let some new people and young blood in the company so they can save it.


  7. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter Coordinator in Smyrna, GA
    Former Employee - Recruiter Coordinator in Smyrna, GA

    I worked at Interval International (Less than a year)

    Pros

    Hours was great with work from home

    Cons

    Changing of the material that was worked

    Advice to Management

    Was not easy to advance


  8. Helpful (1)

    "Family atmosphere"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Interval International full-time

    Pros

    Tight knit group, opportunities for growth, newer technologies

    Cons

    Low pay compared to market


  9. "Mediocre"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Agent in Miami, FL
    Current Employee - Travel Agent in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Interval International full-time

    Pros

    Personable environment, professional, paid time off resort perks. Most individuals working very friendly.

    Cons

    Phone work extremely monotonous, lack of product to offer, nature of call work is the worst part. Monotonous work that doesnt change.

    Advice to Management

    Find ways to change and improve inbound call work in exchange department. To make work more engaging, enjoyable.


  10. "Worked as an independent contractor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Interval Exchange CSP in Iron Gate, VA
    Former Contractor - Interval Exchange CSP in Iron Gate, VA

    I worked at Interval International as a contractor (Less than a year)

    Pros

    Relatively easy training. Only 1 major system to manage unlike other companies that require multiple systems to be up at all times. You get to talk to people that are mostly happy because they are going on vacation instead of the typical grouchy customer who is ready to tear your head off at the first opportunity.

    Cons

    Not a lot of hours available to pick up for independent contractors.

    Advice to Management

    n/a


  11. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You have the opportunity to move around the company

    Cons

    work schedule based off of shift biding. (As an agent)



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