Intouch Solutions Reviews

Updated Jun 17, 2020

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3.1
56%
Recommend to a Friend
79%
Approve of CEO
Intouch Solutions CEO and Founder Faruk Capan (no image)
Faruk Capan
117 Ratings
Pros
Cons
  • "If you are one of the lucky ones to be part of a "team" then at least you have some semblance of work-life balance(in 12 reviews)

  • "Account Teams are astronomical in size(in 8 reviews)

More Pros and Cons
  1. "Great Culture"

    5.0
    Former Employee - Account Executive in New York, NY

    I worked at Intouch Solutions full-time for more than a year

    Pros

    Leadership, growth from within options

    Cons

    None that i can think of

  2. "Great Company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Supervisor 
    Recommends
    Neutral Outlook

    I worked at Intouch Solutions full-time

    Pros

    Appears to really care for their employees

    Cons

    As the company has continued to grow, both from a business standpoint and physically expanding, a lot of the decisions being made at the E-level leave a lot of employees in the lurch. Opportunities and relationships are lost due to moving pieces on the ledger.

  3. Helpful (2)

    "Lack of Transparency"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Chicago, IL
    Doesn't Recommend

    I have been working at Intouch Solutions full-time for less than a year

    Pros

    Plenty of opportunities to engage with other coworkers from different teams.

    Cons

    Really a strong lack of transparency by upper management in some departments. Either they like you or they don't, and this is not even based on the quality of your work or efforts at the company. It can be very clicky as other reviews have mentioned and I find it entertaining how Intouch loves to portray themselves as a company of inclusivity. But like I said if you aren't in with the "it crowd" at this company you will not be recognized regardless of your talent.

  4. "Great People"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services Manager in Overland Park, KS
    Recommends
    Positive Outlook

    I worked at Intouch Solutions full-time for more than 5 years

    Pros

    Good smart people that care

    Cons

    Like most growing companies there were process and personality issues

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  5. Helpful (1)

    "The only thing constant is change"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Copy Writer in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Intouch Solutions full-time

    Pros

    Honestly some of the best people you will ever come across. Flexibility balances out heavy work load. Opportunities to build cool stuff. And LaCroix. All the LaCroix.

    Cons

    Not the most stimulating work, and they continue to have a bit of an identity crisis. Depending on the client, work may be performed hastily at the expense of quality. Not a clear career path for creatives.

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  6. Helpful (2)

    "Challenging from both sides"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Intouch Solutions full-time

    Pros

    Super smart co-workers. Lots of training/personal development opportunities. Great pay and benefits

    Cons

    Really stressful. Unnecessary cattiness. Unrealistic expectations

  7. "Intouch Solutions Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intouch Solutions full-time for more than a year

    Pros

    Intouch is a very inclusive environment. The dress code is casual. I like everyone I have met there.

    Cons

    Wish compensation was higher and that there were more promotion opportunities.

  8. "Overall a great place to work"

    4.0
    Current Employee - Commercial Manager 

    I have been working at Intouch Solutions full-time

    Pros

    Culture- the people are great!

    Cons

    Lack of mentorship and uneven hierarchy from team to team

  9. "Great Company, Growing Pains"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Prefer Not to Say in Kansas City, KS
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Intouch Solutions full-time for more than 3 years

    Pros

    They really care about what they are doing for their clients and their community. Always giving back and being involved. Great company culture as far as "work hard play hard".

    Cons

    They are growing too fast, and the internal "processes" are failing. While they keep trying to change and improve those processes, it's all happening too fast and at the same time. No one can keep up. Alongside that it's more of a numbers game anymore - their company focus has shifted big time. They talk about the opportunity for growth - which is absolutely there - but you can't actually attend internal training or workshops without being dinged on bill-ability.

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  10. "Creating content for people that actually need it changes the way you think for the better"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Intouch Solutions full-time for less than a year

    Pros

    All of Intouch has an open door policy and if something seems off or you have an idea, you don’t feel like your voice won’t be heard. That’s what makes this company so strong

    Cons

    Having to work with people that are remote sometimes is a struggle not having them in the office with you all the time, but we are provided the necessities to stay in touch with our team

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Found 177 reviews