Intralinks Reviews | Glassdoor

Intralinks Reviews

Updated May 23, 2017
43 reviews

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Intralinks Director, President & CEO Ronald W. Hovsepian
Ronald W. Hovsepian
19 Ratings

43 Employee Reviews

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Pros
  • great work/life balance and interesting industry to be in (in 14 reviews)

  • Work-life balance is good; good benefits (in 10 reviews)

Cons
  • Work life balance is horrible/ get burnt out easily (in 7 reviews)

  • unclear company vision; senior management changed direction from time to time (in 8 reviews)

More Pros and Cons

  1. Helpful (8)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not much now because the CFO has gotten hold of the company.

    Cons

    CEO does not know what he is doing except when it comes to saving his job.


  2. Helpful (8)

    "Abysmal leadership, oppressive environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Intralinks full-time (More than 3 years)

    Pros

    * Nice coffee machine
    * Free bagels once a week
    * Yearly bonus for some
    * A few good people who help make the job bearable, until it's not

    Cons

    // Culture of fear and oppression //
    * No value placed on improving company culture or employee appreciation
    * The customer is not important unless they are paying millions
    * All customer-focused roles are marginalized or eliminated
    * Office environment is stark and boring; looks like the company just moved in though it's been at the same location for years
    * Conformity is valued, obedience required

       // Benefits //
    * Cheaper to get independent insurance. Company pays for next to nothing, despite having enough employees to get decent discounts
    * "Unlimited" vacation - purely up to your manager whether you have a single day off. Many people are working weekends to make up for poor planning in leadership

      // Ancient technology //
    * Code that needs a Rosetta Stone to be deciphered; architecture and infrastructure completely sidelined
    * Unskilled in-house dev, with a few quality people trying to hold it all together
    * Antiquated backend platform
    * Hundreds of bug fix releases per year, and a few big ones with limping, half-baked functionality

       // Product Development //
    * Product Managers are not empowered, same is true for SVPs unless they are part of the "in" crowd elbowing for absolute power
    * Cursory nod to planning and roadmaps
    * No accountability for failures in leadership
    * No long-term strategy or vision; execs too busy micromanaging
    * Major skills gaps evident in most departments, but company unable to train or hire
    * Business analysts converted en masse to Product managers
    * Wholesale conversion of backend devs to full stack plus QA and automation
    * QA and UX suddenly converted to developers
    * General lack of respect for employees' chosen career path and existing skills

       // Sinking ship //
    * High churn in Sales, Product, many other depts
    * Indiscriminate and frequent layoffs
    * Lots of outsourcing to India and elsewhere, always to the lowest bidder

    If you are a skilled or experienced knowledge worker, this is an extremely discouraging place to be.

    Advice to Management

    Decide whether you want to be an agency that creates one-off specialty features for a few large customers, or a true SaaS company.

    Dismantle the places in your org where things are NOT working, not where they are successful. If you continue to promote the lowest common denominator your customers will eventually become aware of what the competition is offering and go elsewhere.

    People are not interchangeable cogs in a machine to be ground down. There are plenty of companies who value experienced PM and QA, and your best and brightest are leaving to avoid being laid off.

    Retire, resign, or just sell already. Becoming an acquisition would probably boost morale, since the new overlords would be hard pressed to top your level of disrespect for hands-on workers.


  3. Helpful (5)

    "Turn back and keep walking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intralinks full-time (More than 3 years)

    Pros

    Unlimited vacation for management to take advantage off.
    Boys club at the upper management level that you can join
    Bagel Mondays which employees contribute to by using the vending machines
    Management structure keeps changing, so you always on your toes.

    Cons

    If you are a woman in technology and care about your career and professional growth, this may not be the company for you.
    If you are a young talent and want to launch your career in technology, this may not be the company for you.
    If you expect management to be decisive, articulate future goals and give you honest feedback, this may not be the company for you
    If you want to work in cutting edge technology, where you can learn everyday and feel like you are making a difference, this may not be the company for you

    Advice to Management

    Switch


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  5. Helpful (6)

    "Not a good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Waltham, MA
    Former Employee - Software Engineer in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intralinks full-time (More than a year)

    Pros

    - Competitive salary
    - Lots of perks like free bagels

    Cons

    - Technical teams are poorly managed
    - Technical employees are viewed as inexhaustible resources with long hours
    - Product is often unstable

    Advice to Management

    Focus on improving the products and employee work/life balance


  6. Helpful (6)

    "Horrible Work Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA

    Pros

    Awesome technologies and product. Great tools and vision of the company.

    Cons

    People are so political and very unprofessional


  7. Helpful (17)

    "Bad Bad Bad - Run Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Boston, MA
    Former Employee - Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    > Strong Customer Base
    > Potential to be a great place to work
    > Decent healthcare benefits

    Cons

    > Products are old and clunky
    > Sr. Management over commits and under delivers
    > Culture of Management by Fear
    > Lots of Internal Finger Pointing and back-biting
    >Trying to extend a product set that should have been retired 10 years ago
    > Too many H1B Visa employees that have no chance at perm status
    > Burning out good employees, protecting bad employees
    > Senior turnover, don't know who you will be working for in a month

    Advice to Management

    > Technical Employees are not expendable
    > Senior Managers are not expendable
    > Make smarter investments - underfunding projects usually leads to bad results
    > Have realistic plans
    > Quit making promises you can't keep
    > Invest in healthier employee practices - HR is very weak


  8. Helpful (13)

    "No strategy in place, all about deals not about customers or employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in New York, NY
    Current Employee - Sales Executive in New York, NY
    Negative Outlook
    Disapproves of CEO

    I have been working at Intralinks full-time (More than a year)

    Pros

    If you are good you will look great at Intralinks. You can show up and get paycheck 9-5 without needing to work hard

    Cons

    Niche player and only for small deal tactical sales/support. If customers look under hood at product, support and infrastructure they will run

    Advice to Management

    Fix what you have its a mess


  9. Helpful (13)

    "Don't waste your time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intralinks full-time (Less than a year)

    Pros

    Micromanaged and HR is not present. Don't waste your time here. Look elsewhere.

    Cons

    Everything from management up. They don't care about you as employee because they are too busy sucking up all the time.

    Advice to Management

    Get involved. After 5 years at the company, I never meant anyone above my supervisor because their ego is too big.


  10. Helpful (13)

    "Good People Need Not Apply"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Remote, OR
    Former Employee - Sales in Remote, OR
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Intralinks (More than a year)

    Pros

    Maintains perception despite being flawed

    Cons

    There is NO opportunity despite what they'll promise
    Product use cases are narrow and overpriced
    Idea of marketing is to throw top dollar cocktail parties and not traditional BtoB
    Field roles are not supported or valued
    There are a high volume of expensive figureheads collecting checks
    Corporate was originally in NYC, the staff there is snobbish and rude
    Old school practices, everyone is a middle aged white man unless in development
    Organization has the practices of a Fortune 500, covered in red tape
    Sales and marketing leadership is inept, lacking the interpersonal skills and finesse, they do not lead, they dictate and delegate
    Environment is toxic and unethical
    Exit strategy is apparent
    HR is not present

    Advice to Management

    Hire leaders like Ron and less like those in sales and marketing
    Open your ears as those who speak often have something of value to say
    Respect your staff, karma does exist and hierarchy lives only in your head


  11. Helpful (9)

    "People Don't Matter, Not Even You"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing in Waltham, MA
    Current Employee - Product Marketing in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Intralinks full-time (More than 3 years)

    Pros

    - Free Coffee
    - Travel opportunities

    Cons

    - Politics, cronyism and bureaucracy run amok
    - Unable to innovate
    - Employees not treated fairly or with respect and dignity
    - Shifting, nonsensical strategy
    - Frequent opportunistic firings and layoffs
    - Zero ownership or accountability
    - Overreaching legal department stifles everything
    - Cultureless, boring work environment
    - Suburban office

    Advice to Management

    Look yourself in the mirror and ask the question: will we be able to hire and retain top talent given the way we treat employees?


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