Intralinks Reviews | Glassdoor

Intralinks Reviews

Updated April 27, 2017
42 reviews

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2.0
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Intralinks Director, President & CEO Ronald W. Hovsepian
Ronald W. Hovsepian
15 Ratings

42 Employee Reviews

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Pros
  • great work/life balance and interesting industry to be in (in 14 reviews)

  • Work-life balance is good; good benefits (in 10 reviews)

Cons
  • Work life balance is horrible/ get burnt out easily (in 7 reviews)

  • unclear company vision; senior management changed direction from time to time (in 8 reviews)

More Pros and Cons

  1. Helpful (9)

    "A slow decline..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - Lots of learning opportunity as the company is growing
    - Bagel Thursday's and Thirty Thursday's
    - Flexible Time Off Policy and great benefits
    - Flexible work hours

    Cons

    - Company does not value employees and does not show appreciation for hard work
    - Work life balance is horrible/ get burnt out easily
    - Managers and leaders do not listen to your ideas
    - Negative environment with finger pointing and blame game
    - No loyalty to tenured employees

    Advice to Management

    - Learn to value and listen to your employees
    - Employees want to know you care and that they aren't just a number or something that can be easily disposed
    - Learn to invest in the talent in your organization


  2. Helpful (5)

    "Senior Project/Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Waltham, MA
    Current Employee - Senior Project Manager in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Intralinks (Less than a year)

    Pros

    Easy workplace, culture is good, easy to interact with people

    Cons

    Middle management is not focused on business growth, and peoples development.

    Advice to Management

    Must communicate clearly at all levels to ensure transparency, help employees to define objectives and goals for personal and professional development.


  3. Helpful (7)

    "Senior Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Waltham, MA
    Former Employee - Senior Software Engineer in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Intralinks full-time (More than 3 years)

    Pros

    Startup culture, nice Waltham office, flexible time, parties, fast development, new technologies, there are some excellent developers and qa

    Cons

    no growth in salary/title, no recognition for overtime - when they ask - you work many many hours, deliver product and after that - comapany reorganization and you are laid off.

    Advice to Management

    do not give rose quarter review if you plan to laid off dozens ppl and cut product


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  5. Helpful (7)

    "No work-life balance and weak culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Waltham, MA
    Former Employee - Sales Manager in Waltham, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Intralinks full-time (More than 3 years)

    Pros

    >Growing company
    >Trying to improve cross functional communication and alignment

    Cons

    >No work life balance
    >Red tape, bureaucracy and politics thwart innovation
    >Unfair treatment of employees
    >Disorganized and unable to make sound decisions
    >Off-kilter strategy and attempts of rebranding
    >Under qualified management
    >Weak culture, siloed with lack of comradery
    >Lack of innovation
    >Substandard benefits
    >Recently moved to the suburbs

    Advice to Management

    Improve the culture and provide for your employees


  6. Helpful (6)

    "Respect your hardworking employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Boston, MA
    Current Employee - Senior Software Developer in Boston, MA
    Doesn't Recommend

    I have been working at Intralinks full-time

    Pros

    - Competitive pay, flexible schedules and benefits
    - friendly co-workers
    - Leadership Team is trying hard

    Cons

    There were some good software developer and managers who really cared about the company and the product they were building, left the company. There are still some very enthusiastic Software developers working hard most of the time without any recognition. These are the guys produce most of the work without any recognition and career growth.

    Managers are not concerned about the actual work or the product, they just want to speak few line (which they learn from hard working developers) in front of the management to pretend that they know everything. Managers are just like task masters, they do not want to fix the really issues or architecture or fix the bigger problem. They Will not look anything if its not coming from upper management no matter how bad the function/feature is for end user.

    No matter how much you work hard here recognition/awards are reserved for YES SIR kind of dumb guys. Even if you do nothing...know nothing....you are dumbest in the group still you can get plenty of awards because you say YES SIR to you manager. It wouldn't be fair to expect positive attitude and team work in this culture.

    Advice to Management

    - *Respect your hardworking employees*
    - Improve the culture and positive attitude
    - Respect the work and value to the product not the YES SIR attitude


  7. Helpful (7)

    "Just not good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intralinks full-time (More than a year)

    Pros

    - Cool technology
    - Nice new office

    Cons

    - Everyone there hates their job. I know that is cynical to say but its evident. No one is happy. The bathroom is full of people just complaining.
    - No clearly defined company culture. Some casual, some business, you just never know where you stand.
    - Management makes you fear C-level Executives- its literally "DONT LOOK AT THEM IN THE EYES!" but when you do actually talk to them they are good people and friendly. Dont understand why you have you to walk around with your head down?
    -No market strategy. No social media presence. No community outreach. Nothing.
    - Management acts like they are Google. Wants only the elite hires but does not have the budget to pay for it. Interview process can be almost 2-3 months long. Candidates are gone by then.
    -No clearly defined training or upward mobility (but they are working on that).

    Advice to Management

    Work on branding and defining who you want to be.
    Lower standards for hiring people- be more willing to train the talent coming in than expecting the best on day one.


  8. Helpful (8)

    "Started better than it ended!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Intralinks full-time (More than 5 years)

    Pros

    Early on in my IntraLinks career, I knew that this was a start up with a mom and pop lifestyle, but they also had lofty dreams and goals that I admired. Both the New York and Boston locations had at that time a culture that made you feel good about working there. Damico, Pleasner and Tracey were the big NY 3 followed up by a savvy Boston technology executive. Although they had huge mountains to climb and commitments to keep, they made it work and kept moral as high as possible. Never did I feel like just a worker, another cog in the machine. I felt trusted and valued and was hired based on my skillset and my past record of delivering solid outcomes. This team also trusted their teams to deliver what was needed, when it was needed! The little things like discounted vending were small tokens that went a long way.

    Cons

    New York lacked space, refinement and true corporate appeal. Once the lower Manhattan office combined with Mid-town, the pain of lack of space and dedication of expansion was felt. The disconnect that new leadership based in Boston had with the New York teams was very evident. You felt no love. We were the ugly step children while Boston lead the glamorous life! The leadership was all changed to Ron’s personal A-Team. While I can respect their abilities, they did nothing to win over the confidence of the employees. I felt like there were two companies that operated. The have and the have not’s. My role gave me financial insight as well as global visibility. The leadership had a new agenda… and only a few would fit in their plans.

    The hours can be long and the demands great with no compensation or other benefits given.

    New York conditions were horrible.

    Lack of culture and connection.

    Advice to Management

    Management will always do what benefits themselves. Intralinks had/has some very good people. They need to invest better in them.


  9. Helpful (2)

    "INtralinks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Charlestown, MA
    Former Contractor - Anonymous Contractor in Charlestown, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intralinks as a contractor (Less than a year)

    Pros

    INtralinks provides good experience and sponsorship for H1B INdia and pakistan visas
    Good pay
    Interesting technology
    Lots of growth
    This is dream job, IF you are H1B,

    Cons

    Fast paced, long hours
    Depending on your team, HR can be inaccessible
    Culture typified by the ethnicity and immigration status of the vast majority of employees
    Don't ask questions


  10. Helpful (7)

    "A company with a heart of gold surrounded by a decaying exterior"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Intralinks full-time (More than 3 years)

    Pros

    Company:
    - Wonderful position in the M&A business.
    - If you live in Boston, this company is an attractive option, a relative newcomer to the area for jobs other than product.
    - If you worked at Novell, the company will hire you and put you in an important position.

    Job:
    - Pays really well compared to other companies in the space.
    - Health & Benefits are above average as compared to other companies in the space.
    - Employee Stock Purchase Plan gives a nice discount. 401(k) matching can allow you to save well for retirement.
    - Looks great on a resume - other companies actively recruit Intralinks employees, especially in Sales, Marketing and Product.
    - Ability to get global experience, travel the world, and even move across the world, especially in Sales.

    Culture:
    - A wonderful core of 50-100 folks who produce about 90% of the work of the entire organization and truly care and will help you in all things.
    - If you have an executive sponsor, you can get a job 2-4 levels above what you would otherwise get in the job market.

    Cons

    Company:
    - Repeated obsession with losing focus on the M&A business.
    - Company's heart has moved to Boston, and turned its back on the New York employees.
    - Organization looks down upon anyone who joined the company before the current CEO joined.
    - HR is non-existent, not supportive, and run by Legal. Organizations which should be enabling the rest of the company to work (Finance, Legal, IT) are at best unhelpful, at worst hostile to employees.

    Job:
    - Don't expect any job advancement. Anything not negotiated in writing when you join will not happen. Even items in writing are subject to organizational whim.
    - Equity is impossible to get unless you're a very senior executive.
    - New "Flexible Vacation Policy" means you're not likely to get much vacation time, certainly nowhere near the 4 weeks the company used to guarantee.

    Culture:
    - There is no positive culture.
    - The "Blame Culture" is very strong.
    - Politics is everything. It isn't what you know, it's who you know. If you can't participate in the executive "Cadences", you simply don't exist.
    - Fire Drill culture is enormous - expect tons of projects coming out of nowhere, with no where near the resources or ability to execute on them. You will get the blame when it fails.
    - Blame goes down the org structure, credit goes up. Always.

    Advice to Management

    - End the politics. New executives started out wonderful when they joined but now hide in all of their meetings and never talk to anyone outside of the trusted folks who appear in those meetings. This leads to a very misleading view of the company to the executives. Need to stop the stratification of communication.
    - Stop obsessing about Box and those consumer guys and stop neglecting M&A.
    - Need to shake up the board of directors - all but 1 non-Exec member of the board has been there since 2008.
    - Don't be so obsessed with Glassdoor! This review will probably get far more coverage within the company than the feedback that comes through normal channels. That's sad.


  11. "Everyone hates working at IntraLinks. Moral is awful. Management dysfunctional and uncaring."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    Pros

    Good compensation, interesting industry, definitely some smart people to learn from and have fun with, some strong Sales and Marketing leaders.

    Cons

    Lots of turnover, demoralized employees, and out of touch management. It's a depressing place to work and they allow incompetent managers to stay in their jobs for far too long.

    Advice to Management

    Step aside and let people who know how to cultivate business teams that thrive run the company. Or at least bring in some consultants who will teach you how to build those teams.


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