Intralinks Reviews | Glassdoor

Intralinks Reviews

Updated June 20, 2017
232 reviews

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Full-time Part-time

3.0
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Intralinks Director, President & CEO Ronald W. Hovsepian
Ronald W. Hovsepian
121 Ratings

232 Employee Reviews

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Pros
Cons
  • Work life balance is horrible/ get burnt out easily (in 7 reviews)

  • unclear company vision; senior management changed direction from time to time (in 8 reviews)

More Pros and Cons

  1. Helpful (10)

    "KINDERLINKS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in London, England (UK)
    Former Employee - Account Executive in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Intralinks full-time (More than 3 years)

    Pros

    Nice offices and relaxed environment - come in late and leave early. Friendly group of salespeople.

    Cons

    Expect very little mentorship. Prevailing "us" vs. "them" mentality from "managers" who fail to show up to the office, get their hands dirty or basically do their job. Plenty of gossip encouraged at the top of the office. Even clients know our personal business! This is the kindergarten of sales - Kinderlinks. Very happy to move on.

    Advice to Management

    Grow up. This is a business, not a playground.


  2. "AE"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Intralinks full-time

    Pros

    Very good culture. Great opportunity for upward mobility

    Cons

    Management structure is not very good. They are not very upfront this some of their employees

  3. Helpful (3)

    "Intralinks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional in London, England (UK)
    Former Employee - Professional in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Intralinks full-time (Less than a year)

    Pros

    - Work from home;
    - People

    Cons

    - Management; HR; lack of processes; handling staff and cascading info in relation to recent acquisition was abysmal. STAY AWAY if you are a gifted professional.

    Advice to Management

    Have genuine respect for your employees that work tirelessly for you, learn how to motivate them and learn how to better communicate. Clear out the dead wood!!


  4. "Senior SharePoint Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Intralinks full-time (More than 3 years)

    Pros

    Nice Salary and Holiday package. One of the best Medical insurances provided

    Cons

    Quite a few layoffs and still going on, Job security, frequent changes in management lately, slow processes


  5. Helpful (8)

    "HORRIBLE. WORST ENVIRONMENT EVER."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intralinks (More than a year)

    Pros

    I can't think of a single pro.

    Cons

    I absolutely hated my two years with Intralinks. The employees are negative and competitive, the ELT is disengaged and rarely communicates what they're working on and it's just DEPRESSING! There is no product development going on and the development team is constantly "fixing" issues, which distracts them from innovating.

    Advice to Management

    COMMUNICATE with the employee base and ask for help - they know more than you think they do. Stop making decisions in a silo.


  6. "Accounts Payable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Intralinks (More than a year)

    Pros

    Relaxed dress code, good benefits.

    Cons

    Constant change of procedures and too many heads.


  7. Helpful (11)

    "Sales reps, Run to the hills!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive
    Former Employee - Sales Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intralinks full-time (More than a year)

    Pros

    Decent wages, Location in the London office

    Cons

    Where to start?
    -No coherence between offers. The legacy dealspace line competes against the new VIA line, even though there are different sales reps for selling each line. Ridiculous.
    -Absolutely no respect of what is committed during the hiring sessions.
    -CXO's are a massive joke, including in customer facing situations
    -No respect for customers, ethics issues all the way
    -Discutable means for doing Business. Intralinks is a football ticket and beverage dealer, no added value at all
    -O Knowledge of value based selling
    -No Marketing. At all.
    -Prepare yourself for backstabbing sessions, teammates looking for infos on your accounts all day long to better steal them
    -A middle management (they themselves "VP's" or "Director") who could not sell water in the desert.

    To summarize : by the far the worse company i have seen in 20 years.

    Run to the hills.
    Synchronoss will be ruined by such a purchase. The ship is already sinking fast.

    Advice to Management

    Retire, fast.

  8. Helpful (2)

    "Client Services MAnager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Intralinks full-time (More than 5 years)

    Pros

    Great people and team work.

    Cons

    Too much executive turnover in the past year.

    Advice to Management

    Recognize your good employees before they leave.


  9. Helpful (4)

    "No Job security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Intralinks full-time (More than a year)

    Pros

    Nice office, Young crowd which brings positive energy.

    Cons

    The nice young crowd that I mentioned above changes every alternate month. Hire and fire. Gives pink slip left and right without mercy. Doesn't matter how valuable you are to the company you will be fired. Organization restructure happens almost every quarter (Not kidding). No one has any idea where the company is heading towards.

    Advice to Management

    Respect your hard working employees


  10. Helpful (5)

    "Hard work and their's a lot of backstabbing going on"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Analyst in New York, NY
    Former Employee - Technical Support Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intralinks full-time (More than 5 years)

    Pros

    - 50 cent vending machines (were a quarter a few years back)
    - you can work at home if you're a Technical Support Analyst (TSA)
    - Management is pretty cool and chill. Probably the reason why I stayed soo long.
    - Most co-workers become like family, very close knit.

    Cons

    - TSA's are not respected. WE do all the hard labor with fixing all the issues with the BUGGY Software.
    - Software is not up to date and is always crashing.
    - Customers are mostly professionals but they can get angry because the software is always breaking down.
    - Upper management (above managers) are weird and seem to have anxiety issues. Face your employees and let them know that you exist instead of hiding behind a cubicle.
    - Management loves when employees suck up and act fake.
    - You will not get anywhere unless you throw people under the bus and sabotage your co-workers.
    - Most co-workers are great to work with but the teams in Europe or other parts of the world are horrible. They are miserable and horrible to work with. They have more vacation days and shorter work days than us in the USA but they complain a whole lot more and cause problems for the US team.
    - A lot of Client Service Managers are lazy (some are rock stars) but the majority are hands off with their customers. They should be handling customer trainings and setting up new accounts but instead they throw it on other people. If you're in the NY office, you'll enjoy listening to them sit around and talk for hours about non-work issues without doing any work, and then pass it off to others to do so they go to happy hour.
    - Sales team is aggressive. Their attitudes can also be disgusting. They contact the support line and talk to you as if you owe them money (Not all but most I've dealt with).
    - Training team hold grudges against people, for no reason. Instead of being the face of a company that trains their employees and help, some members of the training team live to give others dirty looks and act stank and Ignore emails concerning the product. Be the face of a company and train people without the attitude and cockiness.
    - NY Office is over crowded (maybe not as much since people are getting fired).

    Advice to Management

    - You finally got rid of Product Management. They were not productive. Now take feedback from people who actually know the product, the customer support teams know the product inside and out and hear customer concerns first hand. Try listening to them a bit. You probably wouldn't have lost so much money if you asked for their opinion about product development before creating useless products which caused the company millions of loses.


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