Intralinks Reviews | Glassdoor

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Intralinks Reviews

Updated January 11, 2018
243 reviews

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243 Employee Reviews

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Pros
  • great work/life balance and interesting industry to be in (in 18 reviews)

  • Work-life balance is good; good benefits (in 11 reviews)

Cons
  • Work life balance sometimes becomes difficult (in 7 reviews)

  • unclear company vision; senior management changed direction from time to time (in 8 reviews)

More Pros and Cons

  1. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Waltham, MA
    Current Employee - Senior Software Engineer in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intralinks full-time (More than 5 years)

    Pros

    very good company
    high salary
    work life balance

    Cons

    commute is pain in boston

    Advice to Management

    nothng special


  2. Helpful (2)

    "Fantastic team, optimistic for future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Intralinks full-time

    Pros

    I cannot praise my departmental colleagues enough: over the course of the past year, we've bonded across offices and I feel like we're a true "team." Our departmental senior management strives to move us forward as a group, and I trust that I can lean on my closest colleagues for support and encouragement on a day-to-day basis.

    Cons

    In the Waltham office especially, each department (sales, marketing, dev, etc) are siloed by long corridors and walls, making interaction between teams difficult.

    Advice to Management

    Consider implementing a company-wide WFH policy. Commutes are increasing dramatically, and a change in our rides to and from work would likely significantly improve morale.

  3. Helpful (5)

    "In Transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sherborn, MA
    Former Employee - Anonymous Employee in Sherborn, MA
    Neutral Outlook
    Approves of CEO

    I worked at Intralinks full-time (More than 3 years)

    Pros

    Very strong credentials in financial services, and the core business is thriving in an active M&A market. Very smart domain expertise on that side of the business, which fosters customer loyalty.

    Management is attempting to broaden the customer base with a more general purpose product, and while this is an uphill struggle it does present some interesting challenges and opportunities.

    The CEO/CFO are a great team. The shift to managing margin over growth makes sense, but has consequences for employees.

    Cons

    Significant management changes have resulted in the usual problems of lack of consistency and focus. Management churn is a real issue. New management is a mixed bag.

    As others have noted, engineering hasn't delivered on new capabilities and functionality to keep pace with market demands, and this has completely eroded any competitive advantage Intralinks may once have enjoyed. Consequently, employee moral has sagged. Management expectations aren't yet aligned with market realities.

    Advice to Management

    Acknowledge that Intralinks' future is in the core financial markets it knows well. Focus there.


  4. Helpful (6)

    "Working in Intralinks from 3+ years in Product development"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Intralinks full-time

    Pros

    - Good learning opportunities
    - Few good Hardworking people
    - Team Thursday

    Cons

    - Top/Senior Management listen to Managers/VPs only and do not connect to hard working employees.
    - Management have no idea how talent is leaving the company
    - Middle Manager some time lay off the hard working smart person to save his own job
    - Middle management has Culture of Management by Fear, finger pointing and favoritism
    - Company does not value employees and does not show appreciation for hard work
    - HR People are no use, very arrogant and no focus on employees.

    Advice to Management

    - Have good middle management which is focus on talent not on faviourtisum
    - Connect to your hard working employee otherwise very soon you will have good count but no talent
    - utilize your employees at right way, will help save your time/resources


  5. Helpful (3)

    "summer intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -interesting work
    -opportunities to learn/formal training
    -nice boss

    Cons

    -absolutely NO cohesiveness to the intern program. I was very disappointed in the HR person who told me she was putting together intern events ... over 3 months later, there wasn't a single community/fun/appreciative event.
    -no formal company events/networking opportunities (other than running into people in the kitchen?)
    -fratty culture in sales department - but I believe they're making efforts to fix this
    -branding is out of date

    Advice to Management

    -simplify & modernize marketing message
    -only hire the best & brightest
    -learn from box and dropbox. (even though that's not exactly what you're trying to be)


  6. "great place to work at"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intralinks full-time

    Pros

    real career paths
    a lot of training and development
    great opportunity to go after new markets

    Cons

    I haven't experienced any cons


  7. Helpful (9)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not much now because the CFO has gotten hold of the company.

    Cons

    CEO does not know what he is doing except when it comes to saving his job.

  8. Helpful (9)

    "Abysmal leadership, oppressive environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Intralinks full-time (More than 3 years)

    Pros

    * Nice coffee machine
    * Free bagels once a week
    * Yearly bonus for some
    * A few good people who help make the job bearable, until it's not

    Cons

    // Culture of fear and oppression //
    * No value placed on improving company culture or employee appreciation
    * The customer is not important unless they are paying millions
    * All customer-focused roles are marginalized or eliminated
    * Office environment is stark and boring; looks like the company just moved in though it's been at the same location for years
    * Conformity is valued, obedience required

       // Benefits //
    * Cheaper to get independent insurance. Company pays for next to nothing, despite having enough employees to get decent discounts
    * "Unlimited" vacation - purely up to your manager whether you have a single day off. Many people are working weekends to make up for poor planning in leadership

      // Ancient technology //
    * Code that needs a Rosetta Stone to be deciphered; architecture and infrastructure completely sidelined
    * Unskilled in-house dev, with a few quality people trying to hold it all together
    * Antiquated backend platform
    * Hundreds of bug fix releases per year, and a few big ones with limping, half-baked functionality

       // Product Development //
    * Product Managers are not empowered, same is true for SVPs unless they are part of the "in" crowd elbowing for absolute power
    * Cursory nod to planning and roadmaps
    * No accountability for failures in leadership
    * No long-term strategy or vision; execs too busy micromanaging
    * Major skills gaps evident in most departments, but company unable to train or hire
    * Business analysts converted en masse to Product managers
    * Wholesale conversion of backend devs to full stack plus QA and automation
    * QA and UX suddenly converted to developers
    * General lack of respect for employees' chosen career path and existing skills

       // Sinking ship //
    * High churn in Sales, Product, many other depts
    * Indiscriminate and frequent layoffs
    * Lots of outsourcing to India and elsewhere, always to the lowest bidder

    If you are a skilled or experienced knowledge worker, this is an extremely discouraging place to be.

    Advice to Management

    Decide whether you want to be an agency that creates one-off specialty features for a few large customers, or a true SaaS company.

    Dismantle the places in your org where things are NOT working, not where they are successful. If you continue to promote the lowest common denominator your customers will eventually become aware of what the competition is offering and go elsewhere.

    People are not interchangeable cogs in a machine to be ground down. There are plenty of companies who value experienced PM and QA, and your best and brightest are leaving to avoid being laid off.

    Retire, resign, or just sell already. Becoming an acquisition would probably boost morale, since the new overlords would be hard pressed to top your level of disrespect for hands-on workers.


  9. Helpful (8)

    "Challenging times - be aware of what you are working with here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some really good and bright people at the company

    Working on important capabilities and applications for customers

    Strong relationships with targeted customers in financial industries

    Cons

    The company has not been able to deliver to customers a long term value add approach for solving their problems and needs. Now it seems that the Intralinks business strategy is being driven by customer integration projects that may come up.

    However, as the cloud solutions built on top of AWS, Azure and others become more accepted, Intralinks will need to figure out how they will deliver value in that world! It is not at all clear that this is understood and being acted on.

    There has been a lot of turn over with senior and executive management so be aware there is a new team running the operations. That can be good, or it can be confusing.

    Advice to Management

    Software value for customers is a tough business.

    Intralinks management needs be clear to the teams at Intralinks and clear to customers what Intralinks wants to be known for. What is the area of excellence and value for customers that Intralinks stands for. Once that is known, then really focus on delivering that.

    Right now the teams working at Intralinks see the company focusing on whatever new "shinny" opportunities might come up.


  10. Helpful (2)

    "BDR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    good sales experience, lots of knowledge to be shared, training and development options. Great commitment to growth and development as there is always something new to learn or something to improve.

    Cons

    unrealistic expectations of employees do to growth goals. yes the company is growing but no you can not keep doing the same thing and expect different results.


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