Intrawest Reviews | Glassdoor

Intrawest Reviews

Updated November 14, 2017
58 reviews

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58 Employee Reviews

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Pros
  • Free ski pass, co-workers typically all very passionate about the outdoors and active lifestyle (in 9 reviews)

  • Ski pass, great location, co workers (in 9 reviews)

Cons
  • Usually have to have two jobs to survive at a resort (in 7 reviews)

  • The Fortress Investment Group tells the company to cut costs regardless of logic (in 5 reviews)

More Pros and Cons

  1. Helpful (7)

    "once loved company gone away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Intrawest full-time (More than 10 years)

    Pros

    hard to find a reason to stay. Working in the ski industry can be fun, work life balance was always a key part of the industry but those days are gone at the corporate office.

    Cons

    The office culture has shifted to management by fear. no clear leadership or vision. only goal is higher stock price for the short term.

    Advice to Management

    Communicate with the team. Share the vision and direction, employees should not be looking over their shoulder daily wondering if theirs is the next job to be cut.


  2. "stratton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - cres in Stratton, VT
    Former Employee - cres in Stratton, VT
    Recommends

    Pros

    always jobs available in winter, Lots of skiing perks. Easy to get hired but pay is pretty low. Employees are fun to work with.

    Cons

    Cares way more about guests than employess. Does not back up staff when customers are being incredibly rude and demanding,

    Advice to Management

    treat your employees better

  3. Helpful (3)

    "Snowshoe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Reporting Accountant in Snowshoe, WV
    Current Employee - Financial Reporting Accountant in Snowshoe, WV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intrawest full-time (More than a year)

    Pros

    Beautiful location, great co workers, recreational perks, some discounts on retail food etc... some housing if you're lucky. remote location with very rural community. Decent weather.

    Cons

    Management at the higher level is fairly inscestual with little opportunity for outside influences to help steer the company. Smart employees are constantly loss because of poor executive level employee management. Senior team is over compensated with not trickle down. Nonsensical combinations of business units at the senior level reduce the opportunity for good managers to move up. (IT+F&B+Maintenance combo for example) COO is not involved with employees or community.

    Advice to Management

    CEO needs to start looking a little closer to the operations teams at the resorts. Denver seems as unconcerned about employees as the resort level. A lot of talk about a employee culture but zero implementation due to a weak senior team and COO.


  4. Helpful (4)

    "IT in Intrawest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Operations Manager
    Current Employee - IT Operations Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intrawest (More than 5 years)

    Pros

    Fun organization to work with because of the recreational perks.
    Most people are very passionate about their jobs.

    Cons

    Jobs at their mountain resorts are generally not compensated competitively compared with the same job in a city.

    Little long-term vision when it comes to IT and business systems. Management generally only cares about this quarter, like most corporations. Many manual processes are in place and mistakes punished by termination, instead of implementing proper systems to fix the root of the problems.

    Advice to Management

    Put more value in the intellectual capital you have invested in your employee. Make efforts to keep these people happy and continue working for the company.


  5. "Ski Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ski Instructor in Boulder, CO
    Former Employee - Ski Instructor in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intrawest (More than 3 years)

    Pros

    Great and fun environment, I would recommend to anyone who loves snow

    Cons

    there were non it was such a fun place to work


  6. Helpful (9)

    "Great industry, but constant cuts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The industry is fun and interesting. Location is great, right by the new union station. Friendly people. Good work/life balance.

    Cons

    A private equity group, based in New York still owns the majority of Intrawest. Private equity groups only care about the bottom line and not about the employees. There are constant cuts to employee benefits. The staff is already underpaid, so to take away small benefits is very discouraging. Especially when employees receive constant feedback on how well the company is doing from previous years.

    Advice to Management

    Don't forget about your focus on employees. There was a statement made by management about focusing on employees almost a year ago, but I have not seen any action. Give us something to stick around for.


  7. Helpful (3)

    "Cool Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Intrawest full-time (More than a year)

    Pros

    Having worked for several other Denver based companies, I have thoroughly enjoyed my time at Intrawest to-date. Great work environment and a great product. The culture is, unlike some Denver companies, refreshingly one that is casual and easygoing. There is a lack of inflated egos and everyone is pretty collaborative and committed to driving our company forward and ensuring a great guest experience at our resorts.

    Cons

    One of the odd things is that only the Directors and above are allowed to participate on the bonus program. That's not competitive in the Denver market at all. Make sure you negotiate a higher salary to make up for it! In addition, the 401k match is really low.

    Advice to Management

    Continue to encourage collaboration. The culture of the office is great....don't try to make this feel "corporate". I would love to see stronger perqs and benefits at our resorts.

    Intrawest Response

    Aug 14, 2015 – HR Manager

    Thank you for your comments! We will continue to look for ways to improve the benefits that are offered. Suggestions are always welcome.

  8. Helpful (1)

    "Fast-paced, energetic teams, opportunities if you're motivated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Denver, CO
    Current Employee - Human Resources in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart people working in all areas of the Denver corporate office. Good opportunities for learning, growth for anyone who is willing to ask, or reach out to peers and leaders.

    Cons

    New leadership (C-suite) still working to set a solid strategic direction. Some employees seem shy (as compared to resort workers) and hesitant to interact. Opportunity exists to build a stronger culture.

    Advice to Management

    Continue transparency and open-door policies to communicate with leaders. Push for interaction, cross-functional team meetings to drive great results.


  9. "Accounting"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Place to work. Fun to work in the Ski Industry and see how they all interact with each other.

    Cons

    sometimes stressful with the seasonal aspect


  10. "A dynamic company in a great industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook

    I have been working at Intrawest full-time (More than a year)

    Pros

    Where else can you influence what you love to do - for me it is skiing/snowboarding
    Passionate employees
    Investing in growth

    Cons

    Dynamic - continuously looking to improve so be ready to evolve and change. Keeps you on your toes.


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