Intuit Reviews in Menlo Park, CA | Glassdoor

Intuit Menlo Park Reviews

Updated April 2, 2017
54 reviews

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Menlo Park, CA

3.3
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54 Employee Reviews

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  1. "Great Employee Friendly Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Devops Engineer in Menlo Park, CA
    Former Employee - Devops Engineer in Menlo Park, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intuit full-time (More than a year)

    Pros

    Competitive Salary
    Good Healthcare
    Flexible Work hours
    Running latest tech stack

    Cons

    Not very open source oriented
    Sometimes a little process heavy


  2. Helpful (2)

    "Unique culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interaction Designer in Menlo Park, CA
    Former Employee - Interaction Designer in Menlo Park, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Intuit full-time (More than 3 years)

    Pros

    Intuit is widely respected in Silicon Valley for being the first consumer software (Quicken) to break out.
    Founder Scott Cook shows up every day, still on site, imparting his vision to the employees.
    Intuit (through Cook) invented the customer-centric approach to software. That is still a very big part of the company culture.
    Experimentation, innovation, and design thinking are all championed here.
    Excellent pay and benefits (but note below what is the downside of that).

    Cons

    Lack of diversity is a real hindrance to Intuit's 21st century growth. The execs are drawn primarily from Ivy League schools, + MBAs, with a finishing polish at a consulting co such as BCG, Bain, McKinsey.

    At the 5,000+ employee scale, politics are obviously going to be a crucial determinant. Because of executives' white-bread background, there's an additional weird veneer of niceness.

    Intuit's developers and managers all make bank. That's not so bad, right? The downside: People stay here forever, because they don't believe they could sustain their high salary on the open market.

    Advice to Management

    Brad Smith, the CEO, is widely respected, not just by me. I wouldn't be able to to give tips to him about how to ride the whale better. Yes, there are problems with speed to market, with in-fighting, with smugness about how good the products currently are.
    Honestly, Intuit's doing better than America today

  3. "Top company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager in Menlo Park, CA
    Current Employee - Senior Marketing Manager in Menlo Park, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuit full-time (More than 3 years)

    Pros

    Ability to make a difference - feels like a start up. Working with the best and brightest folks around. Great benefits and firm

    Cons

    High pressure - lots of politics , especially with senior leadership who create a culture of fear. Must be highly intelligent to fit in.

    Advice to Management

    Be consistent with monthly check ins


  4. "Great company but limited growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Menlo Park, CA
    Former Employee - Marketing Manager in Menlo Park, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Intuit full-time (More than a year)

    Pros

    Senior management has right strategy but does pivot each year though you wouldn't notice by stock price.

    Strong customer mindset.

    Cons

    Managers of people have little to no experience

    Company goes in and out if focus on global impacting staff and resources

    Data is always an issue despite having lots of it!

    Advice to Management

    Keep what you are doing as the stock goes up but think about reevaluating your middle managers who manage vs lead


  5. Helpful (6)

    "Management destroyed a great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Software Engineer in Menlo Park, CA
    Former Employee - Staff Software Engineer in Menlo Park, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Intuit full-time (More than 3 years)

    Pros

    The pros are all in the past. Mint mobile was a great product, and an incredibly efficient team.

    Cons

    Executives had no clue what to do with the product. They made top-down decisions that made no sense, and wasted a ton of money while accomplishing nothing. They laid off half the team and the other half quit. Phenomenal incompetence. Stay away!

    Advice to Management

    Find another line of work ... please!


  6. Helpful (3)

    "Lack of Management and focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Product Manager in Menlo Park, CA
    Current Employee - Group Product Manager in Menlo Park, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intuit (More than 8 years)

    Pros

    Great benefits, great founder, if you are from Stanford, Harvard or Kellog - you are king even though you may not know anything about Tech or SaaS.

    Cons

    No Career growth, managers are more like individual contributors, have awful maternity benefits. Have terrible vendors who manage health and leave benefits
    Managers want to do our job and will throw us under the bus as needed

    Advice to Management

    Please get trained on how to manage high performing teams


  7. Helpful (1)

    "top 10 on Fortune's best places to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Software Engineer in Menlo Park, CA
    Current Employee - Software Engineer in Menlo Park, CA
    Recommends
    Positive Outlook

    I have been working at Intuit full-time (More than 8 years)

    Pros

    Intuit culture is comprised of good hearted people who are honest, friendly, team-oriented. Company benefits are more than competitive. CEO and founder both have that rare combination of sincerity, warmth, and integrity.

    Cons

    Consumer Ecosystems Group (where resides Mint.com) has too many changes of direction from management. This results in frequent layoffs.

  8. Helpful (5)

    "No sense of direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Engineer in Menlo Park, CA
    Current Employee - Mobile Engineer in Menlo Park, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Intuit full-time (More than a year)

    Pros

    The pros are the benefits of being an Intuit employee. Good work-life balance, good benefits, etc. For the Mint BU, there are no pros.

    Cons

    - No regard for the talent they have (they let go of mobile engineers when their moto was "Mobile first")
    - No transparency
    - No sense of direction. I have seen 4 projects taken down because that was not the right direction.
    - Extremely ignorant senior leadership. They do not know what happens in the teams and how they work. All they care about are some numbers in a spreadsheet which by the way have no legitimate source. No one knows who put in the numbers and what they mean but everyone wants to chase those numbers.
    - Senior leadership has no idea about what the teams here do. One fine day, one crash happens on some senior leader's phone and we have to leave everything that we are doing and solve the crash. Suddenly we do not have to follow the 'procedures' in entering and solving bugs because it is happening with a senior leader
    - Org changes happen more frequently than code changes. A 'new direction' is envisioned every 4 weeks.
    - People who know nothing about the technology make decisions and they are trickled down without considering technological challenges.

    I could go on and on about how wrong things are in the Mint BU. Please find a place somewhere else in Intuit. Please DO NOT join the Mint BU.

    Advice to Management

    Specific to the Mint BU management: please, please, please stop making empty promises. Especially to junior employees. Treat them with respect.


  9. Helpful (5)

    "Software Engineers Stay Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Menlo Park, CA
    Former Employee - Software Engineer in Menlo Park, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Intuit full-time (Less than a year)

    Pros

    - Good compensation
    - Health benefits are expensive, but nice.
    - Good location
    - Great Office

    Cons

    Where do I start.
    - Intuit has one of the worst university recruiting teams in the market. I was an intern as well and the way I was treated by the recruiting team was horrible and perplexing. My full time offer was delayed by 6 months and my emails/phone calls were unanswered all the time. They would only get in touch when they wanted to, not when you wanted to. I was make fake promises time and again.
    - This is a high politics company. If you're in the good books of the management, you're good. But if you don't like something in the team/Company, the best way to solve it is to keep it to yourself.
    - Small things will be magnified and pointed out to you time and again.
    - Some teams use really old technology. That is a big NO for some one starting their career in software development.
    - There is very little innovation in the company.
    - Intuit has a core set of values that all employees are supposed to exemplify. Most people working their either were not interested in them, or didn't agree.
    - Intuit is not able to retain good young talent. Most of the interns/Co ops in my batch who got really good reviews and were highly recommended for a full time offer did not join or left within 6 months of joining.
    - Very difficult to move in the company for career growth.
    - Definitely not a cutting edge technology company.

    Advice to Management

    Please take care of engineer. They are not happy and if they look happy, it is because they want to be in your good books.
    Major improvements required in the recruiting teams.
    Make efforts to retain young talent. Intuit is leaking good talented people (interns and co ops).


  10. Helpful (5)

    "Great benefits, terrible engineering culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Menlo Park, CA
    Former Employee - Senior Software Engineer in Menlo Park, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great benefits, better than some top tier companies, especially health.
    Easy to get promoted, there was definitely title inflation here.
    Great work/life balance, few people stayed past 5:00 in my group.
    Safari Books Online account
    Paid training encouraged

    Cons

    The most backward engineering culture I've ever been a part of in my 15+ year career
    Reorgs over and over and over again, no corporate vision
    Questionable job security because they habitually overhire and then layoff
    Management doesn't care about running an efficient organization
    Core values sound nice, but are often ignored

    Advice to Management

    Recognize the symptoms of a company with no direction.
    Bring in talent from outside and clean house.
    Try to establish a company wide engineering culture


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