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Intuit Employee Reviews about "work from home"
Updated Nov 29, 2023
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Found 8,653 of over 11K reviews
90% Recommend to a Friend
94% Approve of CEO
Found 397 of over 11K reviews
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Recommend to a Friend
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Sasan Goodarzi
3,184 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The benefits are great and the company seems to care about its employees for the most part." (in 1335 reviews)
- "good work life balance and they pay you pretty descent compared to the current industry trends" (in 757 reviews)
- "Great culture and live the values they preached as a company most of the time which is quite rare!" (in 660 reviews)
Cons
- "The company is becoming plagued with bad managers as well as many good managers put in bad situations." (in 238 reviews)
- "Despite having a leadership overhaul, the company still lacks a clear strategy and senior management have no idea how to or what it takes for the company to be successful." (in 53 reviews)
Ratings by Demographics
This rating reflects the overall rating of Intuit and is not affected by filters.
Reviews about "work from home"
Return to all Reviews- 5.0May 11, 2022Mobile ExpertCurrent Employee, more than 1 year
Pros
The financial products that Intuit offers, by their nature, are constantly changing. Intuit offers continuous training and has a support system in place to answer questions that arise. As an employee, I feel valued and supported. I particularly value the opportunity to choose my own schedule and to work from home.
Cons
The biggest con is that so many positions are seasonal and without benefits.
1 - 5.0Mar 29, 2023QA Automation EngineerCurrent Contractor
Pros
'Overall work life balance is great' 'Remote position available to work from home'
Cons
"Did not use to move that fast on decision making but that has been changing over the past year"
- 5.0Apr 8, 2021Tax AssociateCurrent Employee, less than 1 yearMiami, FL
Pros
The ability to work from home and can work a minimum of 20 hours per week. The starting pay is way better than most of the other Tax Preparation companies. They have a lot more room for advancement and they train you.
Cons
Sometimes we have to deal with crazy customers but at least it is few and far in between. I don't like having to be surveyed because one bad survey can mess up your score and some people are just miserable no matter how nice you are. We get bad surveys even if they are just upset with the software.
1 - 3.0Oct 7, 2008Senior Software EngineerCurrent EmployeeMountain View, CA
Pros
working in Intuit gives you great work life balance. The engineering work is mostly easy and sometimes very laughable. The company is definitely stable and you don't to worry too much about being lay off (most of the time). Intuit also provide some time for employees to create innovative ideas (some times). They also tolerate flexible working hours and generally people work from home 1 or 2 days a week. Some leaders in Intuit are also very approachable and you can always learn a thing or two from talking to them. They working environment are mostly satisfactory with adequate equipments.
Cons
The product is not imaginative and most of the engineering teams are usually not strong. People tend to care more about politics especially when they work cross functionally instead of focusing on the results. Projects that are failing usually take a long time before it is being helped or being canceled hence, causing loss of money and time. The company is not aggressive in attacking the market and too process oriented that sometimes it is in our way in getting work done. The pay is so-so and career advancement is slow for people who are aggressive.
- 5.0Mar 8, 2014Seasonal Tax Advisor SpecialistCurrent Employee, more than 1 yearMountain View, CA
Pros
Absolutely love the work. Need to be able to adapt quickly to changing computer programs, changing policies and have a great desire to resolve customer issues - whether they are tax, how to use the computer, or pricing. Each customer is unique. Decent pay, though only small bump in hourly wage year to year. So negotiate well when you are first hired. Receive annual bonus based mostly on customer survey results - if you can "delight" the customer, it can really pay off. 401k with company match even though seasonal employee. If you are 55 or better, match is fully vested immediately. All work is done remotely from your own home.
Cons
Hiring and rehiring process leaves you hanging for quite a while. Usually don't know until last minute that you are being rehired and then it is very quick. When being hired/rehired you are able to pick from whatever shifts are available (open daily 5am-9pm Pacific during tax season). Choose wisely. Those are your days/times for entire season. No real flexibility from that schedule. Must supply your own computer, modem, internet service. If yours aren't the greatest, it will slow you down and drive you crazy. Since we are seasonal and work from home IT isn't very willing to help troubleshoot issues when they happen and they will. Helps if you are not only a Tax specialist, but also a computer specialist.
4 - 4.0Apr 4, 2017Security Services TeamCurrent Employee, more than 3 yearsTucson, AZ
Pros
Wonderful place to work if you are interested in flexible schedules and work from home positions. The pay is competitive and benefits are great! A great group of people to work alongside with diverse backgrounds and talents! The work is challenging and changing, but Intuit affords you the tools to delight your Customers.
Cons
For seasonal employment your managers and teams continue to change, making it difficult to build up a good rapport year over year. On the job instruction is lacking, but luckily most of your answers are available to you through internal channels (if you don't mind a little research). Sometimes people are kept on even though their performance shows this job may not be the right fit for them.
1 - 5.0Apr 1, 2023Seasonal Tax ExpertCurrent Employee
Pros
Flexible schedule Work from Home Constant Incentives to Perform Great Work Support from Higher Management Incentives
Cons
Cant think about anything to improve
- 3.0Mar 31, 2023Tax AssociateCurrent Employee
Pros
Work from home Many staff are good to work with Will continue to work for company
Cons
Depends on the Pod assigned you will get good manager and bad manager. My prior manager in 2022 was inclusive and gave clear instructions to everyone. 2022 manager gives constructive feedback . In 2023 manager as of March discriminates and have favorites. Dismisses staff abruptly and play games with her friends while the rest struggle to get ahead. If you are an immigrant and you don't pronounce the QOS script like an American you are an immediate failure with branded greeting, introduction. If customer does not initiate Smartlook you are also graded badly, You are also graded on Resolution and offering survey. So you are graded on things you cannot control including program errors.
2 - 5.0Aug 25, 2021Senior ExpertCurrent Employee, more than 1 year
Pros
This company has been nothing but a positive work experience and environment since day one! I most enjoy working from home and being able to pick a work schedule I desire! As a Quickbooks Live Bookkeeper, Intuit values both the customer and employee. I am grateful to participate on a team where we intentionally hold Intuit's value 'Stronger Together' seriously. Even though our meetings are done remotely there is a strong comradery between us. The incentives are also added bonus!
Cons
The only possible con are the ever changing processes. This is an innovative company to work for so keep in mind that things change often.
- 4.0Apr 2, 2023Full Service Tax ExpertCurrent Employee
Pros
Work from home Pick your hours Upbeat work atmosphere Feels like management is interested in you.
Cons
Training in order to maintain professional credentials and upgrade annual knowledge is lacking. No training on software processes.
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