Intuitive Surgical Reviews in San Jose, CA | Glassdoor

Intuitive Surgical San Jose Reviews

Updated January 8, 2018
97 reviews

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San Jose, CA Area

4.3
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Intuitive Surgical President & CEO Gary S. Guthart
Gary S. Guthart
58 Ratings

97 Employee Reviews

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Pros
Cons
  • difficult to have a good work/life balance (in 20 reviews)

  • It is a fast-paced environment, and that may not be for everyone (in 9 reviews)

More Pros and Cons

  1. Featured Review

    "A company making a difference!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Sunnyvale, CA
    Current Employee - Finance in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuitive Surgical full-time (More than 5 years)

    Pros

    It is a great company with a fantastic product that makes a huge difference in people's lives. Lots of access to senior leaders and plenty of opportunities to make a large impact on the company, even at lower levels. Fast paced, and a smart and experienced leadership team.

    Cons

    A fast-paced environment, occasionally running into growing pains as it grows into a large, multi-national company.


  2. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Manufacturing Engineer in Sunnyvale, CA
    Current Intern - Manufacturing Engineer in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuitive Surgical as an intern (More than a year)

    Pros

    This company has an amazing work environment. Everyone is very friendly and happy to be at work. People are also very helpful with getting people up to speed on projects.

    Cons

    Traffic is going to get worse after Kifer construction.

  3. "Assembly tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assembly Technician in Sunnyvale, CA
    Current Employee - Assembly Technician in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuitive Surgical full-time (Less than a year)

    Pros

    Lots of room to grow.

    Cons

    Company events should cater to both day and swing shifts.


  4. Helpful (3)

    "Manufacturing Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Sunnyvale, CA
    Former Employee - Technician in Sunnyvale, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Intuitive Surgical full-time (Less than a year)

    Pros

    Great project. Good management. Stock ownership.

    Cons

    Must be under 25. Military experience helps. Horrible pay.


  5. Helpful (3)

    "Making a difference while leading the market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Sunnyvale, CA
    Current Employee - Senior Manager in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuitive Surgical full-time (More than a year)

    Pros

    Employee Benefits, Total Compensation, Clear Vision and Goals.
    Improving outcomes for Patients, Surgeons, Health Care Organizations and enabling innovative approaches to effective disease treatment.

    Cons

    Long hours, limited options of work locations

    Advice to Management

    Keep up the good work, but find ways to attract outstanding candidates from a greater geographic reach. (HQ Campus as well as other cities with talent pools)


  6. "No vertical movement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Sunnyvale, CA
    Current Employee - IT Manager in Sunnyvale, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Intuitive Surgical (More than a year)

    Pros

    You know right from day one what needs to be done, so you keep executing.

    Cons

    Mgmt. doesn't care about progress. They hire a lot of contractors


  7. Helpful (1)

    "Senior Controller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Controller in Sunnyvale, CA
    Current Employee - Senior Controller in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuitive Surgical full-time (More than 3 years)

    Pros

    Dynamic, fast-paced company with a solid ethical foundation and well respected exec management team that's changing the world of surgery

    Cons

    Not a con - but know that everyone is expected to work incredibly hard and contribute daily.

    Advice to Management

    Keep it up, and as the company matures, ensure the comp package is right-sized w/ cash.

  8. Helpful (6)

    "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Sunnyvale, CA
    Current Employee - Senior Software Engineer in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuitive Surgical full-time (More than 5 years)

    Pros

    - Great Salary
    - Great Stock (RSU)
    - Great incentive for type-A player
    - Company care about work life balance
    - Very Stable
    - Product is unique and make you shine outside
    - IT lacks but CEO knows how keep company innovative

    Cons

    - IT lacks fresh crop, old people running in very old fashion, management lack leadership they hire people manager everywhere unfortunately.
    - No transparent growth plan for developers
    - Core Robot engineer are smartest while IT people are very average except key leader.
    - Promotion path is never transparent and not clear, lot of nepotism and given looking at grey hairs or time you spend in company, most of people are focused on process band-aid job over building products and solving problems
    - IT culture is decade behind the original company except few people
    - Serious revamp needed in hiring process within IT, full-stack engineers are requirement over consultants and cutting technologies is required from ground up.
    -Senior Management are at retirement stage and should loosen up their string now and hand it over to younger generation based on leadership and their contribution over years they spend
    - Total SAP shop, lots of consultant everywhere who just manage 9-5 no questions of strategy. No one talks about Mobility/Cloud and end-to-end lifecycle. Just wire up something to make managers happy (who themselves don't know much)
    - PTO plan is so outdated and not compatible with what other companies offering in 1 miles radius itself.

    Advice to Management

    - Old people, time to retire
    - Clear up junk of old technology
    - Hiring should take seriously, don't hire consultant hire smart engineers over lame developers
    - Incentive and promotion bring motivation, do it by open transparency based of contribution not by age and time they spend in the company.
    - Please go and visit any product nearby for a day or two, culture will change


  9. Helpful (1)

    "Company is full of great people but Enterprise BI department is pathetic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Intelligence Intern in Sunnyvale, CA
    Former Employee - Business Intelligence Intern in Sunnyvale, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Intuitive Surgical (Less than a year)

    Pros

    Caveat: This is my personal experience from my internship in the BI department. This may not be applicable always.
    - Good networking opportunities for interns
    - Great inspirational talks from great people in the company
    - Average compensation and relocation for interns
    - Good place to get business acumen

    Cons

    - They promise in the interview that you will get to work on a lot of modern BI platforms but actually there is no real work given over the course of 12 weeks
    - You might try to be proactive and pursue your manager to get some development work but you would get nothing
    - They hired me for doing BI dev work. Actually, they just wanted me to work on a short-term project like a PM for which nobody in the team had time. They should have hired a candidate who wanted to do PM stuff.

    Advice to Management

    An internship is supposed to be a learning opportunity where the candidate is exposed to industry practices in her/his area of interest. Don't hire an intern to accomplish a short-term task which needs valuable 3 months of your FTEs. Get a contractor from some consulting company.

    Look at interns as potential full-time employees.


  10. Helpful (1)

    "Great Product, Awful Internal Procedures, Not Easy to Get Promoted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Sunnyvale, CA
    Current Employee - Senior Project Manager in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intuitive Surgical full-time (More than a year)

    Pros

    -Talented engineers. Some of the most bright mechanical, electrical, software and robotics engineers work at Intuitive. Most of them are down to earth and help a new person to navigate the complexity of the product.
    - Experienced employees are well-compensated.
    - Flexibility to learn whatever you want.

    Cons

    - You can't get promoted if top executives don't recognize you by name. Promotion is based on who you know rather than your work output/performance. Some top managers/ VPs consider it as a "show off", if you seek promotion.
    - Very cumbersome and complex systems and procedures-most of them home grown. Old timers are unwilling to change and become nimble. They are "married" to their processes and resist any process improvement. New ideas from employees who came from other companies are not considered.
    - Some people are very hostile towards project management office (PMO) and treat project managers with disrespect. They still don't understand the value of a PM on a project.

    Advice to Management

    - Management should be transparent with decisions and product roadmap.
    - Create an open environment for process improvements/remove barriers
    - Promote people based on their ability not just seniority in the company.
    - Simplify processes and reduce bureaucracy.


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