Ipsos Reviews | Glassdoor

Ipsos Reviews

Updated July 24, 2017
97 reviews

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Ipsos Chairman and CEO Didier Truchot
Didier Truchot
49 Ratings

97 Employee Reviews

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More Pros and Cons

  1. Helpful (4)

    "Not a place for innovation/ambition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Analyst in Chicago, IL
    Current Employee - Research Analyst in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ipsos full-time (Less than a year)

    Pros

    -Flexible WFH policy if you are aggressive about it
    -15 vacation days + 5 sick days
    -Constant fixation on boozing everybody up because everybody hates their job and everyone around them

    Cons

    -middle management doesn't know how to lead: they set out terrible examples of how to manage projects/people by gossiping about direct reports/clients. Morale very low because lack of support.
    -Depending on your project lead, reporting/processes are archaic. There is no room for real thinking. You are a cog in the machine checking numbers/link testing.
    -Hard work is rewarded with more work, not actual recognition
    -Promotions are based on length of stay at company, not merit
    -"Merit raises" are really just cost of living adjustments
    -Bonuses are pitiful
    -Politics is everything here. Everybody will talk about how everyone is a team and willing to lend a hand when things get crazy, but in reality, its a dog eat dog world here. There is no team here.
    -Work life balance is not a thing depending on your manager. Some demand you to work 70+ hour weeks, playing the "client-first" card
    -Literally EVERYBODY is ALWAYS looking for another job because they feel like they are either working under an idiot project lead OR they are overwhelmed by an overload of projects. There is no support system built in to help struggling workers, because the environment is so political.
    -HR is a joke. Any type of "benefit" that comes from working in a big company, like transferring to other locations is almost impossible. Reviews that could be helpful are a joke because HR can't even keep track of what new HR initiative their pushing out.

    Advice to Management

    First thing first- teach your midlevel managers how to manage or all those analysts you say you are investing in, will leave. Managers aren't great at communicating expectations, making moments teachable or building up teams vs. tearing them down.


  2. "Do Not Hire This Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Mystery Shopper in Houston, TX
    Former Contractor - Mystery Shopper in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ipsos as a contractor (More than 3 years)

    Pros

    They can sell ice to Eskimos! They have a great lure to trick you into signing up with them!

    Cons

    BEWARE!!!!!! NONE PAYMENT FOR MYSTERY SHOP PHONE PLAN 12 month study..Out $800. IPSOS still hides behind their in house legal staff to deny payment for work completed. Do NOT hire them to do mystery shops for your company nor sign up to be a mystery shopper!

    Advice to Management

    Pay your shoppers for assignments done! Do the right things as oppose to hiding behind your in house legal team!

  3. Helpful (6)

    "Look no further than the Ipsos replies to these reviews..."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ipsos full-time

    Pros

    The replies Ipsos makes to reviews on here speaks volumes, and are emblematic of the culture. I struggled to find a single example of the company taking responsibility or accountability. Instead, it whitewashes. This is what Ipsos is like: treat employees like crap, and then deny there's a problem.

    There's a reason they can't hold on to people. Folks are leaving in droves.

    Cons

    If you're seriously considering working here, do your due diligence. A good place to start is on here. Study the responses Ipsos HR makes to the honest, non-shill reviews on here.

    Most of us are actively looking, and will be gone soon anyway. Save yourself the pain.

    Advice to Management

    Hah, I would give some, but I can anticipate what the HR answer would be. "Nothing to see here!"

    Ipsos Response

    May 26, 2017

    Just because you are frustrated doesn't mean we do not take responsibility. Like in any company there are things we need to improve. Our employees play a major role in this process. We conduct an... More


  4. Helpful (5)

    "Truly the worst job in Market Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ipsos full-time (More than 5 years)

    Pros

    Ipsos was once a well-respected name in the industry.
    An impressive, but quickly dwindling, client list

    Cons

    Pathetic and clueless executive management. Hapless and amateurish HR . Really a keystone cop situation. Almost all of the real talent has left or has a foot out the door. What's left is the dregs. Ipsos missed the boat, with poorly thought out mergers, horrible hires, and substandard execution.

    Compensation and "bonuses" are a complete joke. What is promised at hire bears no resemblance to what is actually offered. The company has zero respect for its employees; they ask more and give less. Those shown the door are treated with zero respect or dignity. Truly disgraceful.

    Advice to Management

    It's probably too late. Anyone with any talent whatsoever has already been scooped up. Advice to those considering an offer: RUN AWAY AS FAST AS POSSIBLE!

    Ipsos Response

    May 23, 2017

    Of course we totally disagree with your comments. Your assertions are contradicted by facts: we are a public company and our performance is publicized. We work hard to provide many learning and... More


  5. Helpful (4)

    "Weird"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development
    Former Employee - Business Development
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ipsos full-time (More than 3 years)

    Pros

    well known name within the market research industry

    Cons

    business units squabbled. no one got along and an odd amount of covert behavior per senior management

    Advice to Management

    run!


  6. "Company is too big"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    People are interesting and fun

    Cons

    Upward growth is limited at best

    Advice to Management

    Invest in innovation


  7. Helpful (6)

    "Terrible disorganized political place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in New York, NY
    Former Employee - Senior Vice President in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ipsos full-time (More than 5 years)

    Pros

    Global. Great clients. Some wonderful people.

    Cons

    Emperor rules and his wife is worse. His wife/mate is the corporate CFO, and that sets the stage.
    Very political. Too French. Not tech savvy. Takes forever to take decisions.

    Advice to Management

    Let someone else give it a try.

  8. Helpful (3)

    "ALL 6 Women SVPs of the tech/media business unit have LEFT"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Former Employee - Senior Vice President
    Former Employee - Senior Vice President
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots of smart women SVPs - some of the best I've ever worked with

    Cons

    Two years ago there were 6 women SVPs who worked for the head of the Ipsos U.S. technology/media group and 5 male SVPs. They worked in Ipsos offices in NYC, LA, SF, and Seattle. ALL of these women SVPs have left Ipsos. They were some of the most talented and experienced women in research. They're now at clients (and not hiring Ipsos to do their market research) or they're working for Ipsos competitors. Two of the male SVPs also left. New boss hired from the outside...was a male (of course). When he came in, the head of ASI in the U.S. (Ipsos copy testing group) who was also a woman left. She went on to a better job at another research firm.

    Advice to Management

    LOOK AT THE DATA! And the trends. HR knew...and tried to help...but they weren't listened to...and more women left...

    Ipsos Response

    Oct 28, 2016 – Ipsos Management

    We agree with you that having great women in leadership positions makes a company stronger! But we think you should get your story right before posting on Glassdoor. Here are the facts: Half the... More


  9. Helpful (2)

    "Do not work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ipsos (Less than a year)

    Pros

    Ipsos is a good workplace for an unchallenging job where you will be able to coast 90% of the time, a consensus among several employees I have worked with.

    Cons

    Ipsos is a poorly run, mismanaged organization with seemingly no long-term future plan, which is incredibly worrisome given that survey research, Ipsos' bread and butter, is not a growth industry. Staff positions at Ipsos are a rotating door, and the HR department is practically nonexistent and perpetually incompetent, Ipsos does not create a healthy work environment - employees are unhappy, the work setting is not a positive atmosphere, and employees have little desire to socialize with eachother. The business has little-to-no investment in employee growth or development, and most opportunities for growth will come from employee departures. The company has, as a whole, diminished investment in important internal services, including offshoring certain key departments, and it's clear that the emphasis at Ipsos is not in quality service or products. Ipsos is also an incredibly bureaucratic organization where key issues can take weeks, or months, to resolve.

    Advice to Management

    I believe that improvement at Ipsos would require a major overhaul from the top level down.

    Ipsos Response

    Sep 15, 2016 – Ipsos Management

    Ipsos conducts thorough employee satisfaction surveys continuously across the globe and has a battery of KPI's to monitor and analyze staff turnover and management performance at a granular level... More


  10. Helpful (7)

    "Stay Away. Stay Far Far Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ipsos full-time (More than a year)

    Pros

    Don't be lured in. This is a horrendously mismanaged organization, and is pretty much the laughing stock of the industry now.

    Cons

    Where to start? Years of mismanagement, total disregard for employees, and inconsistent messaging leaves the company in a precarious position. Old boy networks reign supreme, and too talent is either being let go or jumping ship, Watch this space, it's not going to be pretty. Joining would be a career limiting decision.

    Advice to Management

    Sadly, it's too late. Your best talent is long gone

    Ipsos Response

    Sep 15, 2016 – Ipsos Management

    Well in spite of your comment about "years of mismanagement", at least you seem to appreciate our CEO, who has managed the company for more than 40 years! More seriously, the number of Ipsos alumni... More


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