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Ipsos Reviews

Updated October 20, 2017
968 reviews

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3.4
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Ipsos Chairman and CEO Didier Truchot
Didier Truchot
315 Ratings

968 Employee Reviews

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Pros
Cons
  • work/life balance can be a challenge sometimes but it's better than most companies (in 73 reviews)

  • Sometimes long hours and overtime is not paid (in 76 reviews)

More Pros and Cons

  1. Helpful (2)

    "Needs help"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ipsos full-time (More than 3 years)

    Pros

    Huge International firm, lots of exposure and big clients

    Cons

    Long hours, no stability, Weinstein like environment

    Advice to Management

    SMX not good for women. Comes from the top.


  2. Helpful (2)

    "Ups and Downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ipsos full-time (More than 5 years)

    Pros

    I worked with a great group of intelligent people. Ipsos is so large, there are lots of great things going on there, but because it is so large, you can be very stuck in only your area.

    Cons

    Management cares about growth of junior staff and moving people up, but then one you are at the higher levels, they don't care much about development.

    Advice to Management

    Remember to help continue to grow employees in middle management positions.

  3. "Long time employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ipsos part-time

    Pros

    A good place to work

    Cons

    Hours are not always reliable


  4. Helpful (1)

    "Rspb fundraiser"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible work
    Good money, even better if your really good at the job.
    Nice manager and supportive team
    Get to take about nature.

    Cons

    Horrendous venues. A Terrible venues coordinator, at least for the north west group.
    Also repetitive job.
    Stood at venues and in streets.

    Advice to Management

    Have the strength to tell the venues coordinator to do a better job. Get us better venues with a actual footfall.


  5. Helpful (1)

    "No Work-Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Research Analyst in Culver City, CA
    Former Employee - Senior Research Analyst in Culver City, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Ipsos full-time (Less than a year)

    Pros

    Strong health care plan. Acceptable place to work if with Ipsos Interactive Services (IIS)

    Cons

    Client service teams are very anti-family. Most of the senior management in this office are single people, with no kids. There is an expectation for employees to work (or be available to work) 12-15 hours per day on weekdays, along with many weekends. In addition, there is a massive amount of bureaucracy in their booking system, which falls entirely on the client service teams.

    Advice to Management

    Making decisions based on monthly profitability is an incorrect approach in a business like market research.


  6. "Tiring. Overdemanding. Underpaid. Looking my way out of here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research Executive in Istanbul (Turkey)
    Current Employee - Market Research Executive in Istanbul (Turkey)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Ipsos full-time (More than a year)

    Pros

    *Home-office one day, each week.
    *Free fridays (you don’t work one friday every season. I think this just applies to Istanbul office.)
    *Friendly environment

    Cons

    *The job doesn’t pay well, you are considered as cheap labor.
    *Impossible to get promotions on time.
    *Role is project management focused instead of research, yet they call themselves a research company!


  7. Helpful (1)

    "Research Analyst, New York City Area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Research Analyst in Parsippany, NJ
    Current Employee - Research Analyst in Parsippany, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ipsos full-time (More than a year)

    Pros

    Wrok/life balance, flexible hours, telecommuting, training program, office culture

    Cons

    Pay is slightly below industry average for entry level

    Advice to Management

    keep up the good work

    Ipsos Response

    Oct 18, 2017

    Thanks for being part of the Ipsos team!

  8. Helpful (1)

    "Developing the SFFIOL (Sell First, Figure It Out Later) Attitude...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager
    Current Employee - Senior Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ipsos full-time (More than 3 years)

    Pros

    Good to have an agency that focuses on clients and their businesses... Nothing new than what's already being said here as the Pros. However... refer to cons.

    Cons

    A lot... where to begin...
    - Remuneration is sub-par. Competitors offer much more than what Ipsos can even top-up as a counter-offer to retain an outgoing employee (if that ever happens).

    - Slowly there is a culture of "fame matters the most" being developed. In that, there is more emphasis on SELLING, without knowing whether there is capacity (or at times even capability) to execute projects or not. Often leads to a mentality of "Let's sell first... we'll figure out how to execute it later." Once sold (read: fame acquired), the 'sellers' often distance themselves from the actual execution and the researchers working on the project are left somewhat stranded in terms of knowing what to do in the 'sold' project, because someone else has sold something weird to satisfy their own whims.

    - A lot of times, we force "unsuitable" "new" methodologies/tools down the clients' throats. All a client needs is some quick surveys or focus groups, but we push for newer methodologies to the client. Not all clients need new methodologies always. There is just no proper judgment of what client needs and more importantly what can we execute. It's no bravery to commit something new to the client and not know how to do it. - "Let's sell it first, we'll figure it out later".

    - Continuing the previous point, researchers are expected to learn and get trained new methodologies, models and tools on-the-go. Let's sell first, we'll figure it out later... Sounds good, but the problem is, given the immense workload created by such an aggressive 'sell' leaves very little time for the researcher to get trained properly.
    Neither can a researcher split himself/herself in halves to assign one to train and one to execute projects, nor does a day have 48 hours to complete projects and trainings all in one. There is just no regard for people's time (within and outside of work hours).
    You need to have dedicated time to train researchers if they are going to use something new on projects. Expecting them to learn on-the-project is risky for both, the project as well as the researcher.

    - Because the emphasis is on a SELL, basics are usually ignored in proposals - no clear target audience definitions, no clear timelines, no clear project teams and functions of each team members, often with costs based on experience rather than systematic margin calculations - let's sell first, we will discuss it later at the kick-offs!

    This whole attitude of SFFIOL (Sell First, Figure It Out Later) seems nice for the time-being (targets achieved), but it is harmful in the long run (burned out researchers, risk of sub-par deliverables).

    Advice to Management

    Need to change this attitude. Targets are important but so are people.

    - When you sell and promise what client does not ask for, clients will have superior expectations from you for delivery. And if those expectations don't meet, because you have sold and have no clue about executions, it usually leads to unhappy clients. Under-promise and over-deliver, and not otherwise.

    - Do not take CLIENTS FIRST too far. Be known because you do a good job, not because you accommodate to anything and everything the client says. Clients always want the moon, we need to know we are not astronauts.

    - Please be respectful of people's personal times and lives. It is unfair for WSBL heads to agree for targets for their own personal fame and competition and make researchers work to achieve them at the cost of researchers' personal time. Since no one says anything, this usually does not come to the fore, but it is a very serious issue that exists.


  9. "Senior research manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ipsos full-time

    Pros

    well organized and actively develop new business

    Cons

    hardworking, weak work and life balance

    Advice to Management

    need to compensate employees financially and emotionally and


  10. "Market Researcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Research
    Former Employee - Market Research
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ipsos part-time

    Pros

    Very flexible job, perfect for young people and good salary

    Cons

    Can be a bit frustrating knocking on doors at times, and a bit lonely, but this is expected given the nature of market research


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