Ipsos Reviews | Glassdoor

Ipsos Reviews

Updated March 25, 2017
831 reviews

Filter

Filter

Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Ipsos Chairman and CEO Didier Truchot
Didier Truchot
262 Ratings

831 Employee Reviews

Sort: Popular Rating Date

Pros
  • Excellent staff, fun work environment (if you look for it), big name recognition (in 53 reviews)

  • Industry Leader in Market Research (in 50 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "nice company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bengaluru (India)
    Current Employee - Software Engineer in Bengaluru (India)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Ipsos full-time (More than a year)

    Pros

    good work environment,
    best place to learn new thinks,
    good people.

    Cons

    work is too high,
    working hours can't predicted,

    Advice to Management

    give best configuration laptops to all employees


  2. "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Analyst in Norwalk, CT
    Current Employee - Senior Research Analyst in Norwalk, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ipsos full-time (More than a year)

    Pros

    Typical corporate environment, comfortable with a gym and some good employee benefits like a 200 dollar yearly fitness expense

    Cons

    Long hours, with dated IT equipment will have you staring at your screen waiting for programs to load up to an hour of your day. There's also high turn over because Ipsos pays about 10-20% below the market.

    Advice to Management

    Nothing, they do a good job executing their strategy, it leads to low retention but they have different targets


  3. "No room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ipsos full-time

    Pros

    Global company with different opportunities for the right people.

    Cons

    It is very clicky and if you are not part of the crowd, progression is limited.
    HR are not professional


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good for first time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Sofia (Bulgaria)
    Former Employee - Senior Project Manager in Sofia (Bulgaria)

    I worked at Ipsos full-time (More than 3 years)

    Pros

    Nice and friendly colleagues
    Challenging jobs/Many learning opportunities
    Fair benefits package

    Cons

    Not good work/life balance
    Management decisions are not always made for the best of the employees
    Unpleasant working space/office


  6. "Market Researcher/Interviewer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Researcher in Hemel Hempstead, England (UK)
    Former Employee - Market Researcher in Hemel Hempstead, England (UK)

    I worked at Ipsos (More than 5 years)

    Pros

    Flexible work pattern, meet lots of people, and get exercise going round doors. Good job for retired people, part time. Make close to average wage equivalent if you are good.

    Cons

    Going through questionnaires becomes repetitive so not good for full time working. Few promotion opportunities so, again, not good for full time work. Not good for people with family commitments because you need to be very flexible time wise.
    Note: would not recommend GfK as employer in this field - they expect you to take as long as necessary to reach a quota of interviews, even if nobody wants to take part, so you could end up earning very little.

    Advice to Management

    Value staff more, especially after they have been with you a while.


  7. "Une entreprise complète en solutions marketing"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Amsterdam (Netherlands)
    Former Employee - Anonymous Employee in Amsterdam (Netherlands)
    Recommends

    I worked at Ipsos full-time (More than 8 years)

    Pros

    La formation aux produits est continue, ce qui permet un renouvellement et une mise à jour des connaissances dans des domaines précis.

    Cons

    Les différents départements sont un peu trop cloisonnés, ce qui ne favorise pas la création de solutions innovantes.

    Advice to Management

    Il faudrait favoriser la mobilité en interne afin de conserver une motivation élevée.


  8. Helpful (1)

    "Slave Labour"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research in Edinburgh, Scotland (UK)
    Current Employee - Market Research in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ipsos part-time (More than a year)

    Pros

    Flexibility, that's about all it has going for it. Some of the supervisors are quite nice, but they

    Cons

    You only get offered shifts when they deem you are worth their time. Zero-hour contract, where you are expendable. Managers are scum, treat you like crap. No job prospects, and it takes ages to get moved up the ladder. The sliding money scale means you might get paid £7.20 one week then £6.95 the next. Got underpaid several times, and had to fight to get my wages more than once because of computer errors. Really just horrible people who don't care about you or your well being.

    All of the equipment is outdated and you barely get any training. If they test a new project using you as a guinea pig then anything wrong with it is automatically your fault. Also avoid the coffee machine - its just watery diarrhoea in a cup. Seriously disorganised place, one of the worst experiences of my life.

    Advice to Management

    Treat staff like humans and pay them a proper salary.


  9. Helpful (1)

    "That this company is still running is a shock for me"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Research Manager in Geneva (Switzerland)
    Current Employee - Senior Research Manager in Geneva (Switzerland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ipsos full-time

    Pros

    Unfortunately, it's very hard to find any positives about the company at all. Definitely none on the professional level. There are some very nice people on the personal level though. One thing to keep in mind when talking about Ipsos Suisse - it's not a Swiss company and you won't encounter (m)any Swiss people working there. The entire office is made-up by French "transfrontaliére" (people living in France and commuting) and foreigners from central / eastern / southern Europian countries who were lured in by the image of working in Switzerland. This leads to the polarization of the office into two groups - French (vast majority) and all the other nationalities (who are quite supportive of each other). French is in reality the primary language in the office. The only reason for a capable person to work in the company is either to gain first working experience on a CV (and leave after first year) or to secure their life in Switzerland (in case of people coming from "less fortunate" countries).

    Cons

    The obvious ones - low salary, terrible working hours. That's the primary reason there are no Swiss working in the company (they get better salary anywhere else, plus Swiss are very strict when it comes to working beyond official hours, weekends, holidays etc. which is a common standard in the office). Burn-outs are common thing here, there is at least one almost every month. Cons that become obvious soon after joining - no onboarding, training or any kind of support whatsoever. The whole concept of teamwork hasn't arrived here yet. Once you're in, you're on your own. There are no (functional) processes either - basically every project is negotiating everything internally from the scratch. The upside is, you'll feel a lot like an entrepreneur, handling everything from A to Z. The donwside is, there will be several entrepreneurial projects at once, with no support and no resources besides your own two hands. There is no career progression planned or discussed (lot's of people drop-off during their first two years anyways) and there is glass-ceiling for non-French workers (only French get promoted into top management positions). Management is the worst I've experienced in my professional live, as in reality, there is none. There is no vision and strategy, let alone the plan, the company is serving the sole purpose of being the money machine for the Ipsos group. Everything is run by numbers with quarter-to-quarter horizon (actually, financial objectives are officialy communicated by the management as the vision). When numbers are hit, benefits go only to top management and not cascaded to regular workers. When numbers are not delivered, regular workers are being dropped-off. When it comes to working conditions, only thing you're provided with is drinking water and papers. You're buing your own pen, coffee etc., nothing is provided by the company. Laptop (mostly 3+ old one) is standard for managers, lot's of execs still have stationary PC. Mobile phone is a privilege of Client Service Directors and above, so most of people are forced to use their own phones for client interactions (company doesn't reimburse client phone calls though). Company credit cards don't exist, so when travelling for business, you're covering all expenses yourself and hope they get reimbursed properly next month (in case of a trans-continental flight with several days stay, you can easily have 5+k CHF tied up in an expense). To sum it up, you won't be hard-pressed to find a place with better working conditions, basically anywhere in Europe.

    Advice to Management

    I'd repeat the advice given in one of the previous reviews - start treating people with respect they deserve and stop conciously hurting your clients by delivering sub-par product, relying on the fact there is no other agency they could turn to. It is not a fast-fashion sweatshop you're running, but market research agency. You need smart and engaged people to be able to deliver what your clients are paying for. By driving those people away, you're doing disservice to everyone, including yourselves. 21st century will eventually come even to traditional and slow changing Switzerland and when that moment comes, you'll be in serious trouble, unless you drop your 19th century practices.


  10. "Dead End Work, No Respect and Crap Wages"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Interviewer in Edinburgh, Scotland (UK)
    Former Employee - Telephone Interviewer in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Flexible shifts

    That's about it.

    Cons

    -Terrible wage for such poor hours
    -High pressure for so little money
    -Shifts are dependent upon your strike rate. Even if you get 400 answering machines in a shift, you'll still not get any if you don't get strikes.
    -Poor shift patterns
    -Intimidating atmosphere, constant surveillance
    -Incredibly disorganised, no coherence on projects nor consistency. You are pretty much given a different job each shift you work.
    -Very little incentives to work harder and zero career prospects
    -Management self-interested and don't care about you
    -Very aggressive when seeking out callers. You are encouraged to force people into surveys.
    -Poor training
    -Soul destroying to listen to angry people/constant hang-ups on poor wage.

    Advice to Management

    Treat your staff like humans instead of robots, pay them a decent wage and offer longer hours. If you are going to trial a new project then at least allow employees to let their concerns be raised. Some of the script questions don't make any sense at all, and only create confusion and misdirection. Update faulty and ancient software programmes which run slowly. Invest in more training with more incentives to work.


  11. Helpful (1)

    "Research Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Variety of work. Interesting work. Lots of bright young researchers.

    Cons

    Long hours. Workload. Behind the times with job sharing. Diversity issues.

    Advice to Management

    Don't become a capita. Or the best researchers will go.



Showing 831 of 885 reviews
Reset Filters