Iron Mountain Inc Reviews in Los Angeles, CA | Glassdoor

Iron Mountain Inc Los Angeles Reviews

Updated November 15, 2016
18 reviews

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Los Angeles, CA Area

3.0
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Iron Mountain Inc President & CEO William Meaney
William Meaney
10 Ratings

18 Employee Reviews

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Pros
  • Great learning potential and amazing work life balance (in 57 reviews)

  • Work from home option is available (in 27 reviews)

Cons
  • Not enough minority in upper management (in 33 reviews)

  • Overseas customer service is bad (in 22 reviews)

More Pros and Cons

  1. Helpful (1)

    "Stable but boring"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Los Angeles, CA
    Former Employee - Sales Executive in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Iron Mountain Inc full-time (More than 3 years)

    Pros

    Overall good people. Family atmosphere

    Cons

    Slow moving ship, that is satisfied with minimal growth and cash returns.

    Advice to Management

    Keep pushing to innovate, and bridge the gap between paper storage and digital.


  2. Helpful (1)

    "Don't trust what you are told"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Los Angeles, CA
    Former Employee - Operations Supervisor in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Iron Mountain Inc full-time (More than 3 years)

    Pros

    Great benefits - health and dental
    Great community support programs and employee activity committees. Loved the blood drives and team participation in community events and 5ks

    Cons

    Upper management doesn't trust the staff to be honest with them. Your staff can take the news if it's bad. They just need to know the reality of the situation so they can plan for the financial security of their family

    Advice to Management

    Be honest and don't misrepresent employee job security one day and then lay that same person off the next day. It's just wrong.


  3. "QA Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - QA Automation Engineer in Irvine, CA
    Current Contractor - QA Automation Engineer in Irvine, CA
    Recommends

    I have been working at Iron Mountain Inc as a contractor (Less than a year)

    Pros

    You feel comfortable, eager to work more hardly in such better friendly environment.

    Cons

    I have no downside to work at Iron Mountain except less time contract.

    Advice to Management

    Nice, Friendly


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  5. Helpful (4)

    "Iron Mountain....A lawsuit away from disaster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc full-time (More than 5 years)

    Pros

    Iron Mountain offers decent pay and benefits. Flex hours were offered to some but not all.

    Cons

    IM's diversity program is a joke. People of color were hired just to fill company quotas and not to fill a job requirement as most of these hires were incompetent products of affirmative action.

    Advice to Management

    A majority of the male Mgr's that I encountered needed sexual harassment training. Complaining to HR about this did nothing.


  6. Helpful (4)

    "Exempt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Los Angeles, CA
    Current Employee - Operations Supervisor in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Iron Mountain Inc full-time (More than 10 years)

    Pros

    Good balance between corporate beuracracy and individual free thinking. Lots of room for lateral advancement and the skill building that entails that kind of movement.

    Cons

    Dying business. Hard to see them succeeding in the future without radical core business transformation. Moving up is possible but not probable. Comp used to be good, not so much anymore.

    Advice to Management

    What the hell is your growth strategy? Selling parking lot space? Find the reason you cannot answer this question and correct it now or go away.


  7. Helpful (5)

    "Company always in reorganization mode - stay away from support role."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Role in Newport Coast, CA
    Former Employee - Support Role in Newport Coast, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Iron Mountain Inc full-time (More than 10 years)

    Pros

    Well maintained facilities and vehicles, annual uniform allowance, competitive pay and bonus. Work life balance is best in the business. Overall, IRM is a professional organization and I would still be working there if I had the choice granted if my cons list didn't exist.

    Cons

    Always in reorganization mode, worried every year that it will be your turn to be let go especially if you are in a support role. No loyalty to long term employees and no real job security. Only those who are fake and part of the club will be considered for promotions. Positions are created for specific individuals behind the scenes so if you arent part of the click you dont really stand a chance at getting a promotion. Also, the company certainly doesn't like vocal employees and doesn't value quality, only productivity at the hourly level. Knowledge and work ethic don't really matter as it ultimately comes down to how much you earn and/or who you know.

    Advice to Management

    Don't penalize long term employees who have achieved higher salaries through years of hard work and dedication to the company. Reward success and don't just focus on $$$. Yes, to stay competitive a company needs to make financial changes and reduce overhead from time to time but every year over the past few years is ridiculous. To let go of people isn't rocket science and if it needs to be done so frequently this just means that senior leadership isn't that creative or innovative or just making bad business decisions. Long story short, take care of your tenured employees and don't just let them go just because they have earned a higher wage through many years of commitment to the organization. What a message to send, don't work your way up the ladder because if you get to the top he or she will be knocked off (e.g. position elimination, restructuring, new direction, etc.), whatever you want to call it.


  8. Helpful (2)

    "Don't work at this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse in Valencia, CA
    Current Employee - Warehouse in Valencia, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    none, suck, suck, suck,suck, did I say suck

    Cons

    the worst company I ever worked for

    Advice to Management

    Treat employees better


  9. "Good at what they do"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    Pros

    Great teams to work with and comply with customer needs.
    Project management and detailed reports to measure successes is a requirement.
    Communication and support good

    Cons

    Did not work there long enough to really evaluate fully the organization. 97% of the people I met there were very hardworking and dedicated employees..

    Advice to Management

    .


  10. "Tread Lightly Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Data Management Specialist in Hollywood, CA
    Former Contractor - Data Management Specialist in Hollywood, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Iron Mountain Inc as a contractor (Less than a year)

    Pros

    Some of the staff are friendly and want the best for the company, but it's not a majority.

    Cons

    Very Disorganized
    Your opinion is devalued
    Because of the division of departments, the facility has a fiefdom mentality
    High levels of micromanagement
    Promises are not kept. especially verbal ones, get it in writing!
    Even little simple things like making sure there are large enough refrigerators for the staff isn't done with common sense application.
    Favoritism and cronyism abound.

    Advice to Management

    If you are building out rooms for staff, ask the staff what they might need, rather than taking the lazy man's approach, throwing some items in a room and patting yourself on the back.

    Let your "yes" be your "yes". don't make promises or statements you have no intention of keeping.

    There is a breathtaking lack of communication, both within departments and between departments, and all the meeting and seminars won't help. It is a character problem that can only be solved by taking a hard look at who you have in what positions.

    This division (Film & Sound) is a grease fire, lots of finger pointing when something goes wrong, and very little accountability, especially from management. It starts and ends with you. If you're not presenting a unified facility, then this facility will be filled with nothing but mediocrity, for your actions will drive the talent away, for they never feel welcome, nor appreciated.


  11. Helpful (1)

    "I prepped and scanned documents and old files for corporation to incorporate their files in an online filing system."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Document Control Clerk in Cerritos, CA
    Current Employee - Document Control Clerk in Cerritos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc full-time (Less than a year)

    Pros

    Job was easy and fun and interesting, and the supervisor was very funny and fun to work with.

    Cons

    No challeneges sometimes you had to fast because of deadlines and accuracies was a given.

    Advice to Management

    To many breaks the job was so much fun you didn't want to stop.


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