Iron Mountain Inc Reviews in Los Angeles, CA | Glassdoor

Iron Mountain Inc Los Angeles Reviews

11 reviews

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Los Angeles, CA Area Current Employees

3.6
Star Star Star Star Star
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Iron Mountain Inc President & CEO William Meaney
William Meaney
6 Ratings

11 Employee Reviews

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Pros
  • Great learning potential and amazing work life balance (in 54 reviews)

  • Professional company with good benefits (in 53 reviews)

Cons
  • Not good personnel matches on key upper management positions can prevent one from achieving their fullest potential (in 31 reviews)

  • Overseas customer service is bad (in 21 reviews)

More Pros and Cons

  1. "QA Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - QA Automation Engineer in Irvine, CA
    Current Contractor - QA Automation Engineer in Irvine, CA
    Recommends

    I have been working at Iron Mountain Inc as a contractor (Less than a year)

    Pros

    You feel comfortable, eager to work more hardly in such better friendly environment.

    Cons

    I have no downside to work at Iron Mountain except less time contract.

    Advice to Management

    Nice, Friendly


  2. Helpful (4)

    "Exempt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Los Angeles, CA
    Current Employee - Operations Supervisor in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Iron Mountain Inc full-time (More than 10 years)

    Pros

    Good balance between corporate beuracracy and individual free thinking. Lots of room for lateral advancement and the skill building that entails that kind of movement.

    Cons

    Dying business. Hard to see them succeeding in the future without radical core business transformation. Moving up is possible but not probable. Comp used to be good, not so much anymore.

    Advice to Management

    What the hell is your growth strategy? Selling parking lot space? Find the reason you cannot answer this question and correct it now or go away.


  3. Helpful (2)

    "Don't work at this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse in Valencia, CA
    Current Employee - Warehouse in Valencia, CA
    Doesn't Recommend
    Negative Outlook

    Pros

    none, suck, suck, suck,suck, did I say suck

    Cons

    the worst company I ever worked for

    Advice to Management

    Treat employees better


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good at what they do"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    Pros

    Great teams to work with and comply with customer needs.
    Project management and detailed reports to measure successes is a requirement.
    Communication and support good

    Cons

    Did not work there long enough to really evaluate fully the organization. 97% of the people I met there were very hardworking and dedicated employees..

    Advice to Management

    .


  6. Helpful (1)

    "I prepped and scanned documents and old files for corporation to incorporate their files in an online filing system."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Document Control Clerk in Cerritos, CA
    Current Employee - Document Control Clerk in Cerritos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc full-time (Less than a year)

    Pros

    Job was easy and fun and interesting, and the supervisor was very funny and fun to work with.

    Cons

    No challeneges sometimes you had to fast because of deadlines and accuracies was a given.

    Advice to Management

    To many breaks the job was so much fun you didn't want to stop.


  7. "Installation, configuration OpenVMS, Unix, Linux Systems and integration in the existing network. Virtualization old sys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Tape Recover Administrative in Hollywood, CA
    Current Contractor - Tape Recover Administrative in Hollywood, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc as a contractor (More than a year)

    Pros

    Challenging project for world wide, well known company, great team, good management, experience, new friends, and of course good salary.

    Cons

    Finding technical solutions to restore different kind of Archives from different operating systems.
    Virtualization old hardware and OS using VMware, VirtualBOX, Qemu, SIMH (Ultrix, Solaris, NetBSD, Apollo, OpenVMS) and integration in the existing network.
    Preparing restoration and control process and employees using UML.
    Writes a script (Bash, TCL, DCL) for automated identification, restoration and verification archives.


  8. Helpful (1)

    "Bright, caring staff poised to successfully land high growth opportunities now that it's a REIT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in Los Angeles, CA
    Current Employee - Solutions Architect in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc full-time (Less than a year)

    Pros

    Bright and surprisingly creative and flexible staff makes work engaging and fun. Long-timers know where the bodies are buried and are able to steer newbies clear of potential problems. Much of the training is self-help videos and online exercises, generally very good. Excellent market data, leads and research ensure the best and brightest have the best info to make good decisions and to be most productive. Solid benefits and pay. Vision and Mission are easy to get behind and support.

    Cons

    A challenging environment to gain proficiency; some processes seem over engineered and people in the know go around these hurdles, causing fires elsewhere. Good communication and transparency, though, but cycles are burned unnecessarily. CYA emails and figuring out what's going on by the 48th forward is tedious, but it's in the culture.

    Advice to Management

    We need a process to autopsy things that go wrong and another to challenge industry data and stats based on our own experiences. Teams in the field have a lot of industry and competitive insight that could better be shared - perhaps on Salesforce "Chatter" Also, we should have "No Meeting Fridays" to catch up, distill and share what we've learned.


  9. Helpful (2)

    "It's a paycheck"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Hollywood, CA
    Current Contractor - Anonymous Contractor in Hollywood, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc as a contractor (More than 3 years)

    Pros

    Fairly easy going, not a lot of pressure - with the exception of one micro-manager. But everyplace has the one disgruntled employee that ruins it for everyone.

    Cons

    Only upper management is staff. Everyone else is "permanent" freelance. And the company does little things to remind you of your non-employee status all the time.


  10. Helpful (6)

    "Uncertainty and upheaval"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Los Angeles, CA
    Current Employee - Account Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc full-time (More than 3 years)

    Pros

    Fair-to-above market compensation, depending on where you live. Good benefits. Some exceptional people on staff.

    Cons

    Industry is rapidly changing, and the company is behind the curve. Every year brings sweeping change in team structure, territory, account lists and compensation structure making it difficult to stay on top of things. Lots of layoffs have lowered morale and career expectations. Very difficult to move up the ladder unless you're willing to relocate. Little diversity above the front lines. While there are some sharp folks employed here, there are also some very dull folks - promotions don't always seem to go to the most deserving.

    Advice to Management

    Really listen to your customers AND your employees.


  11. "quick review"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Approves of CEO

    Pros

    company in forward thinking and there is sufficient ability to move up... Great stock and a sound business

    Cons

    internal processes are cumbersome.. You really have to know how to navigate the org in order to get things done.

    Advice to Management

    keep doing what you are doing and keep things simple. Remember to invest in your people. Keep ahead of the curve.



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