Iron Mountain Inc Reviews | Glassdoor

Iron Mountain Inc Reviews

Updated September 21, 2017
831 reviews

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3.1
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Iron Mountain Inc President & CEO William Meaney
William Meaney
259 Ratings

831 Employee Reviews

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Pros
  • Work-Life balance, flexibility to work from home, good culture (in 65 reviews)

  • Work from home option is available (in 29 reviews)

Cons
  • Not enough minority in upper management (in 36 reviews)

  • Overseas customer service is bad (in 22 reviews)

More Pros and Cons

  1. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Iron Mountain Inc full-time (More than 8 years)

    Pros

    Flexible working environment. Great Team members.

    Cons

    Not much growth opportunity

    Advice to Management

    Open up more opportunities or provide employees roadmaps to gain more experience outside of current role.


  2. "Good Job for what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Entry Specialist
    Current Employee - Data Entry Specialist
    Neutral Outlook

    I have been working at Iron Mountain Inc full-time (Less than a year)

    Pros

    When there is projects to work on

    Cons

    When there is little to no projects to work on.

  3. "Exciting Times!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc full-time (More than a year)

    Pros

    - The BIGGEST information management company in the world.
    - Strings of acquisitions and mergers open new and exciting opportunities.
    - Company provides a sense of pride and achievement

    Cons

    - Being huge at times takes it toll as decision making sometimes is lengthy
    - There are times of uncertainty with lack of information
    - No clear CSR direction

    Advice to Management

    - Let's have a CSR with a purpose.


  4. "Software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Boston, MA
    Former Employee - Software Engineer in Boston, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Iron Mountain Inc full-time (More than 3 years)

    Pros

    - big company security
    - great officer location in Boston
    - good colleagues
    - good work life balance
    - helpful HR team

    Cons

    - not good to hands on new technologies in market
    - salary is not competitive
    - feels lost in direction since split of company in 2011

    Advice to Management

    - Make company culture more lucrative for techies
    - make aware of direction of company to all employees


  5. Helpful (1)

    "Iron Mountain needs to change."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Release of Information Specialist in North Atlanta, GA
    Former Employee - Release of Information Specialist in North Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Iron Mountain Inc full-time (Less than a year)

    Pros

    The only positive aspect of working for Iron mountain is that you get to manage your own time and get to work independently.

    Cons

    The cons is sometimes you don't get a lunch break and there is no growth within the company when it came to my department. Also the management team was not supportive when it came to issues at work. My manager was not supportive or didn't want to adjust employees schedule when it came to going to school.

    Advice to Management

    Need to train managers better.


  6. "Out bound records coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Coordinator in Jersey City, NJ
    Former Employee - Outbound Coordinator in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Iron Mountain Inc full-time (More than 5 years)

    Pros

    health benefits and options to buy stock

    Cons

    really dont have to bad to say had a bad experience with a maneger

    Advice to Management

    Without the record center specialist the job wont get done.


  7. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Royersford, PA
    Former Employee - Customer Service Associate in Royersford, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc full-time (More than 3 years)

    Pros

    Many different shifts, Friendly work environment

    Cons

    Not a lot of employee to management understanding.

  8. "Great place for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Iron Mountain Inc full-time

    Pros

    Good working environment, company, and benefits

    Cons

    Have none at this time

    Advice to Management

    Keep doing what you are doing


  9. "Data Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Iron Mountain Inc full-time (More than 5 years)

    Pros

    Many employees have been with the company for years and are totally committed to the success of those around them and how they can help.

    Cons

    Late to the table at determining the technology and solutions which will promote growth and leverage the great customer base and trust they have. Many systems are antiquated and manual causing customer and employee frustration.

    Advice to Management

    Reconsider the business plan and those making strategic technology decisions to leverage the brand and customer base base before the window closes. Need to build a unique solution versus "me too".


  10. "Iron mountain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Dallas, TX
    Current Employee - Financial Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc full-time (More than 3 years)

    Pros

    Stable company with many great benefits

    Cons

    Industry is saturated and offer little growth in terms of revenue y/y.


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