Iron Mountain Inc Reviews | Glassdoor

Iron Mountain Inc Reviews

Updated October 18, 2017
437 reviews

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Current Employees

3.3
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Iron Mountain Inc President & CEO William Meaney
William Meaney
142 Ratings

437 Employee Reviews

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Pros
  • Work-Life balance, flexibility to work from home, good culture (in 67 reviews)

  • Work from home option is available (in 29 reviews)

Cons
  • Not enough minority in upper management (in 36 reviews)

  • This severely impacted customer service to the point where about half of the new customers we set up ended up being dissatisfied (in 23 reviews)

More Pros and Cons

  1. "Best job I've had yet."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Studio Engineer in Moonachie, NJ
    Current Employee - Studio Engineer in Moonachie, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Iron Mountain Inc full-time (More than a year)

    Pros

    Coworkers will grow on you, Great management, consistent work and hours, friendly HR, Relaxed atmosphere, great for young people as you can learn alot and they will help pay for school.

    Cons

    Layoffs can be sudden and merciless.

    Advice to Management

    Please take me back.


  2. "Excellent company. Freedom to make decisions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Fresno, CA
    Current Employee - Operations Supervisor in Fresno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc full-time (Less than a year)

    Pros

    Management team is awesome. Feel supported. Given the ability to make decisions how I see fit and run my operation how I feel.

    Cons

    Supervisors should be managers, managers discrict manager and so on. Mst likely a way to pay little less.

    Advice to Management

    Keep it up.

  3. "SCCM Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Work/ life balance is great

    Cons

    Outsourcing many of the positions


  4. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Iron Mountain Inc full-time (More than 8 years)

    Pros

    Flexible working environment. Great Team members.

    Cons

    Not much growth opportunity

    Advice to Management

    Open up more opportunities or provide employees roadmaps to gain more experience outside of current role.


  5. "Good Job for what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Entry Specialist
    Current Employee - Data Entry Specialist
    Neutral Outlook

    I have been working at Iron Mountain Inc full-time (Less than a year)

    Pros

    When there is projects to work on

    Cons

    When there is little to no projects to work on.


  6. "Exciting Times!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc full-time (More than a year)

    Pros

    - The BIGGEST information management company in the world.
    - Strings of acquisitions and mergers open new and exciting opportunities.
    - Company provides a sense of pride and achievement

    Cons

    - Being huge at times takes it toll as decision making sometimes is lengthy
    - There are times of uncertainty with lack of information
    - No clear CSR direction

    Advice to Management

    - Let's have a CSR with a purpose.


  7. "Shred Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shred Driver in Kent, WA
    Current Employee - Shred Driver in Kent, WA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Iron Mountain Inc full-time (Less than a year)

    Pros

    Like working with co-worker, you as a driver is all over the place, no set routes. not good at all.

    Cons

    Poor leadership in the supervisor area, communicate not good at all, leadership will tell you one thing and lie about it later. High turnover with driver because of this. Customer Service not good at all, customer complain are very high. Poor!!!

  8. "Iron mountain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Dallas, TX
    Current Employee - Financial Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc full-time (More than 3 years)

    Pros

    Stable company with many great benefits

    Cons

    Industry is saturated and offer little growth in terms of revenue y/y.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA II in Royersford, PA
    Current Employee - CSA II in Royersford, PA
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc full-time (More than 3 years)

    Pros

    Great Bennies, good pay, understanding management, diversity is a plus

    Cons

    Haven't any problems with IM at all.

    Advice to Management

    Keep looking after your people. Great work


  10. Helpful (1)

    "Mixed Emotions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Royersford, PA
    Current Employee - Senior Accountant in Royersford, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Iron Mountain Inc full-time (More than 3 years)

    Pros

    Love my co-workers, working from home most of the month, compensation and benefits.

    Cons

    Sad to say the Upper Management made the decision to outsource accounting and many other departments to cut operating expenses but this does not show great care for employees-many have been given many years-rare in this day and age.

    Advice to Management

    Good Luck


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