Iron Mountain Inc Reviews | Glassdoor

Iron Mountain Inc Reviews

Updated May 25, 2017
783 reviews

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Full-time Part-time

783 Employee Reviews

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Pros
  • Work-Life balance, flexibility to work from home, good culture (in 59 reviews)

  • Work from home option is available (in 28 reviews)

Cons
  • Not enough minority in upper management (in 34 reviews)

  • Overseas customer service is bad (in 22 reviews)

More Pros and Cons

  1. Helpful (1)

    "Paralegals making clerk pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Iron Mountain Inc full-time (More than a year)

    Pros

    Benefits, lots of options for healthcare

    Cons

    Pay, people placed in positions they have no experience doing, moral

    Advice to Management

    Be honest and fair


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Boston, MA
    Former Employee - Executive Assistant in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Iron Mountain Inc full-time (Less than a year)

    Pros

    competitive salary, good people, forward thinking management team

    Cons

    large company mentality with infrastructure, messy and too many steps to get anything done internally


  3. Helpful (2)

    "Bonus Deceit and Cdl Driver Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Class A CDL Delivery Driver in Kent, WA
    Current Employee - Class A CDL Delivery Driver in Kent, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Iron Mountain Inc full-time (Less than a year)

    Pros

    Good benefits! But you might need them for physical therapy later!

    Cons

    They say you get a bonus in their ads on jobs sites for new drivers but no mention of it at all after I got hired.

    Advice to Management

    Raise Driver pay to stop high turnover rate!!!


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  5. Helpful (1)

    "Underpay staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Marketing Graphic Designer in Boston, MA
    Former Employee - Associate Marketing Graphic Designer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc full-time (More than 3 years)

    Pros

    Flexibility to work from home and flexible work hours were a plus. Travel opportunities and a lot of different lines of business. Decent benefits but not outstanding.

    Cons

    Completely undervalue their employees. Could have specifically been that particular management but they take advantage of your working time and expect you to be responsive and available no matter the time or day. Not much opportunity for growth. Top heavy for sure.


  6. "Fantastic atmosphere, great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Iron Mountain Inc full-time (More than a year)

    Pros

    A very awesome culture, with nice people and great common areas
    Organized and clean operations
    A fun place to go to work everyday

    Cons

    Senior execs sometimes brought in from other companies instead of grown from within
    Sometimes communication between departments was slow

    Advice to Management

    Keep up the morale of the employees and they will perform as much as you need them to in the end.


  7. "Not for seasoned salespeople"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Associate in Royersford, PA
    Current Employee - Business Development Associate in Royersford, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Iron Mountain Inc full-time (Less than a year)

    Pros

    good benefits, somewhat flexible hours

    Cons

    negative environment, mediocre pay/comp plan, poor processes, terrible customer service, poor training, micromanaged.

    Advice to Management

    You can't expect your salespeople to improve and achieve the extremely high standards you set forth while still providing poor training, little support, and subpar marketing efforts. Also, seasoned salespeople should be treated as such. Making us clock in and out instead of being salaried and not allowing us to check email remotely are just a couple of ways that make this position feel like just an entry-level job and not a career sales position.


  8. "What its like to work at Iron Mountian"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Boston, MA
    Former Employee - Intern in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Iron Mountain Inc (Less than a year)

    Pros

    Great leadership with lots of opportunity to talk with upper level management

    Cons

    Selling storage is not that interesting


  9. "Data Entry Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry Clerk in Sharon Hill, PA
    Former Employee - Data Entry Clerk in Sharon Hill, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Iron Mountain Inc full-time (Less than a year)

    Pros

    Not bad working environment
    Pay is good

    Cons

    Not many cons good work place.


  10. "Good for a temporary modest paycheck"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver/Filing in Jacksonville, FL
    Former Employee - Delivery Driver/Filing in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc full-time (More than a year)

    Pros

    Personable coworkers and a team atmosphere.

    Cons

    Bottom of the barrel pay; little or no room for advancement for drivers and floor personnel; strange and often sparsely enforced company policies.

    Advice to Management

    You get what you pay for.


  11. "Okay pay over worked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Courier in Las Vegas, NV
    Former Employee - Courier in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Iron Mountain Inc full-time (More than a year)

    Pros

    They allow you to use the company vehicle to take CDL driving test

    Cons

    They over work you on a daily basis. You call for help if they don't have it you're on your own. But they expect you to call in to see if anyone else needs help before you can go home. Every day if you are new your load will be the hardest as a courier. If you complain about your work load they will give you more work.

    Advice to Management

    You should start your drivers at $18 an hour if you want to over work people. Offer help to your workers and hire competent management. The Las Vegas Managament team needs to be retrained point blank period.
    If you see you have a heavy work load don't put it all on one person. Stop showing favoritism and act as a team. Don't expect someone to help you and you don't help them.


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