Iron Mountain Inc Reviews | Glassdoor

Iron Mountain Inc Reviews

Updated November 14, 2017
861 reviews

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861 Employee Reviews

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Pros
  • Work-Life balance, flexibility to work from home, good culture (in 67 reviews)

  • Work from home option is available (in 30 reviews)

Cons
  • Not enough minority in upper management (in 36 reviews)

  • This severely impacted customer service to the point where about half of the new customers we set up ended up being dissatisfied (in 23 reviews)

More Pros and Cons

  1. "Image Processing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Imaging Specialist in Dallas, TX
    Current Employee - Imaging Specialist in Dallas, TX
    Recommends
    Neutral Outlook

    I have been working at Iron Mountain Inc full-time (More than a year)

    Pros

    Stability,good benefit programs for your health.

    Cons

    No flexibility , you can work overtime at the beginning of the week and come Friday they want to send you home early.


  2. "Family Environment Work Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Records Specialist in Rochester, NY
    Former Employee - Records Specialist in Rochester, NY
    Recommends
    Positive Outlook

    I worked at Iron Mountain Inc full-time (Less than a year)

    Pros

    The people I worked with were more than coworkers. They became family. I have never had a job where I felt so at home.

    Cons

    This job was a temp position. We were hired on to clear out a warehouse for resale to a developer. I surely will miss working there.

    Advice to Management

    None. They treated us like family. I knew going in it was a temp position. Wish it were a longer or perm assignment. That's the only thing I can say really in disregard.

  3. "Warehouse"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Nice scenery of work grounds

    Cons

    Hot working conditions for employees


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great leadership for company people

    Cons

    Bad product dying a slow death

    Advice to Management

    Listen to the people


  5. "SCCM Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Work/ life balance is great

    Cons

    Outsourcing many of the positions


  6. "ROI Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ROI Specialist in Philadelphia, PA
    Former Employee - ROI Specialist in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Iron Mountain Inc full-time (More than 8 years)

    Pros

    Excellent company to work for which included good medical and dental benefits and 401K. Very organized for such a large company.

    Cons

    No cons to speak of!

    Advice to Management

    Keep acknowledging employees.


  7. "Transportation Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Supervisor
    Former Employee - Transportation Supervisor
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc full-time (Less than a year)

    Pros

    Drivers were good/hard working guys. Plant workers were a lively bunch, kept the environment fun. Pay and benefits were good

    Cons

    No structural training program, they have what's call a sentinel training program but they just disregard it and throw you in and good luck. The drivers only get about a week's worth of training. I was a PM Supervisor and there was no inclusion on projects taking place during the day. Numerous times I would come in and my peers will be working on projects that I had no idea of or what was going on. Management was not around, my manager was 400 miles away and most communication was just through email or phone.

    Advice to Management

    Make sure all supervisors are involved on projects or at least communicated with how it will impact them and their team.

  8. "Mobile Shredder Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Iron Mountain Inc full-time (More than a year)

    Pros

    Iron mountain was a very good company to work for. I enjoyed my time there and the management and my co workers were great.
    They pay and benefits package as an employee was very good.

    Cons

    The only concern I had for this position was scheduling. My customer base was too far open and there was no way to get all my orders done in a timely manner.

    Advice to Management

    Keep on top of the drivers schedule and try not to overbook daily work load.


  9. "Driver/Courier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Truck Driver in Saint Louis, MO
    Former Employee - Truck Driver in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc full-time (More than 10 years)

    Pros

    wonderful Benefits if you like overtime its more then you need

    Cons

    Lots of hours around 50 to 60 hour a week

    Advice to Management

    LIsten to your workers who, out there on the field


  10. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Iron Mountain Inc full-time (More than 8 years)

    Pros

    Flexible working environment. Great Team members.

    Cons

    Not much growth opportunity

    Advice to Management

    Open up more opportunities or provide employees roadmaps to gain more experience outside of current role.


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