Iron Mountain Inc Reviews | Glassdoor

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Iron Mountain Inc Reviews

Updated January 18, 2018
885 reviews

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885 Employee Reviews

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Pros
  • Work-Life balance, flexibility to work from home, good culture (in 67 reviews)

  • Work from home option is available (in 30 reviews)

Cons
  • Not enough minority in upper management (in 36 reviews)

  • Much talk at the executive level about cherished employees and awesome customer service but not supported by actual events or policies (in 25 reviews)

More Pros and Cons

  1. "Mobile Shredder Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Iron Mountain Inc full-time (More than a year)

    Pros

    Iron mountain was a very good company to work for. I enjoyed my time there and the management and my co workers were great.
    They pay and benefits package as an employee was very good.

    Cons

    The only concern I had for this position was scheduling. My customer base was too far open and there was no way to get all my orders done in a timely manner.

    Advice to Management

    Keep on top of the drivers schedule and try not to overbook daily work load.


  2. "Driver/Courier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Truck Driver in Saint Louis, MO
    Former Employee - Truck Driver in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc full-time (More than 10 years)

    Pros

    wonderful Benefits if you like overtime its more then you need

    Cons

    Lots of hours around 50 to 60 hour a week

    Advice to Management

    LIsten to your workers who, out there on the field

  3. "Data Entry Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Iron Mountain Inc full-time

    Pros

    Easy work, repetetive, awesome break room with coffee and seating

    Cons

    Have to know correct way to input data, or more work for you to correctlater on


  4. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Iron Mountain Inc full-time

    Pros

    Easy job that anyone can learn

    Cons

    Repetitive so you will easily get bored

    Advice to Management

    Quota


  5. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Iron Mountain Inc full-time (More than 8 years)

    Pros

    Flexible working environment. Great Team members.

    Cons

    Not much growth opportunity

    Advice to Management

    Open up more opportunities or provide employees roadmaps to gain more experience outside of current role.


  6. Helpful (1)

    "Software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Boston, MA
    Former Employee - Software Engineer in Boston, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Iron Mountain Inc full-time (More than 3 years)

    Pros

    - big company security
    - great officer location in Boston
    - good colleagues
    - good work life balance
    - helpful HR team

    Cons

    - not good to hands on new technologies in market
    - salary is not competitive
    - feels lost in direction since split of company in 2011

    Advice to Management

    - Make company culture more lucrative for techies
    - make aware of direction of company to all employees


  7. "Don't practice what they preach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry Specialist in Canton, MI
    Former Employee - Data Entry Specialist in Canton, MI
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Iron Mountain Inc full-time (More than a year)

    Pros

    Free breakfast during boring meetings

    Cons

    Leadership/management is very poor-will throw you under the bus to cover themselves. Work is not explained to you thoroughly. No help from coworkers.-middle school type behavior.

    Advice to Management

    Out with the old (leadership and management) in with the new.

  8. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Royersford, PA
    Former Employee - Customer Service Associate in Royersford, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc full-time (More than 3 years)

    Pros

    Many different shifts, Friendly work environment

    Cons

    Not a lot of employee to management understanding.


  9. "Data Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Iron Mountain Inc full-time (More than 5 years)

    Pros

    Many employees have been with the company for years and are totally committed to the success of those around them and how they can help.

    Cons

    Late to the table at determining the technology and solutions which will promote growth and leverage the great customer base and trust they have. Many systems are antiquated and manual causing customer and employee frustration.

    Advice to Management

    Reconsider the business plan and those making strategic technology decisions to leverage the brand and customer base base before the window closes. Need to build a unique solution versus "me too".


  10. "Good Job for what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Entry Specialist
    Current Employee - Data Entry Specialist
    Neutral Outlook

    I have been working at Iron Mountain Inc full-time (Less than a year)

    Pros

    When there is projects to work on

    Cons

    When there is little to no projects to work on.


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