Iron Mountain Inc Reviews | Glassdoor

Iron Mountain Inc Reviews

Updated August 21, 2017
816 reviews

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816 Employee Reviews

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Pros
  • Work-Life balance, flexibility to work from home, good culture (in 62 reviews)

  • Work from home option is available (in 29 reviews)

Cons
  • Not enough minority in upper management (in 36 reviews)

  • Overseas customer service is bad (in 22 reviews)

More Pros and Cons

  1. "What its like to work at Iron Mountian"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Boston, MA
    Former Employee - Intern in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Iron Mountain Inc (Less than a year)

    Pros

    Great leadership with lots of opportunity to talk with upper level management

    Cons

    Selling storage is not that interesting


  2. "Data Entry Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry Clerk in Sharon Hill, PA
    Former Employee - Data Entry Clerk in Sharon Hill, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Iron Mountain Inc full-time (Less than a year)

    Pros

    Not bad working environment
    Pay is good

    Cons

    Not many cons good work place.

  3. "MICROMANAGEMENT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc full-time

    Pros

    Relatively decent health and dental benefits. Company uniform to includes work boots and jackets for all season.

    Cons

    Too much micromanagement and lower end workers are not allowed to make simple decisions. Method of tracking daily task is more a hindrance than being productive. Not enough minority in upper management.

    Advice to Management

    Be more in tune with the workers and not just listen to address their concerns. Management need to be more proactive than reactive. Promote more from within.


  4. Helpful (1)

    "Good for a temporary modest paycheck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver/Filing in Jacksonville, FL
    Former Employee - Delivery Driver/Filing in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Iron Mountain Inc full-time (More than a year)

    Pros

    Personable coworkers and a team atmosphere.

    Cons

    Bottom of the barrel pay; little or no room for advancement for drivers and floor personnel; strange and often sparsely enforced company policies.

    Advice to Management

    You get what you pay for.


  5. Helpful (1)

    "Too many hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Iron Mountain Inc full-time (More than 5 years)

    Pros

    They take good care of the employees

    Cons

    Too many hours during the week


  6. Helpful (1)

    "Okay pay over worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Courier in Las Vegas, NV
    Former Employee - Courier in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Iron Mountain Inc full-time (More than a year)

    Pros

    They allow you to use the company vehicle to take CDL driving test

    Cons

    They over work you on a daily basis. You call for help if they don't have it you're on your own. But they expect you to call in to see if anyone else needs help before you can go home. Every day if you are new your load will be the hardest as a courier. If you complain about your work load they will give you more work.

    Advice to Management

    You should start your drivers at $18 an hour if you want to over work people. Offer help to your workers and hire competent management. The Las Vegas Managament team needs to be retrained point blank period.
    If you see you have a heavy work load don't put it all on one person. Stop showing favoritism and act as a team. Don't expect someone to help you and you don't help them.


  7. Helpful (10)

    "Constant layoffs, very little talent remains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Boston, MA
    Former Employee - Senior Systems Engineer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Iron Mountain Inc full-time (More than 8 years)

    Pros

    Great experience, and for the time being, a good resume booster. They used to be such a great company to work for.

    Cons

    I was at IM for 8 years working in IT. My first two years were great. I thought I'd never leave! But year three started the constant layoff cycle, year after year, and in some cases two or three times a year. What was once a leader and innovator in the tech industry is now just a gutted shell, only concerned with filling investor pockets. They have since canned the entire in-house IT staff in favor of outsourcing all IT operations to a third-party. They got rid of the bright and talented folks that were responsible for IM's success in the first place, but none of that mattered. Someone in upper management with a spreadsheet decided the best way to save money was to abolish IT, so it was written and it was done.

    Advice to Management

    You've done so much self-inflicted damage in the interest of profit that it seems it's only a matter of time before your business model will start to crumble under its own weight. You used to take care of your talent, but at some point, that changed to taking care of the investors, no matter the cost. But hey, that's what golden parachutes are for, right?

  8. "Record Center Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Record Center Specialist in North Billerica, MA
    Former Employee - Record Center Specialist in North Billerica, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Iron Mountain Inc full-time (More than 10 years)

    Pros

    Great job lots of cross training.

    Cons

    Laid off work due to the cloud

    Advice to Management

    Most were good at what they did


  9. "IMDC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Iron Mountain Inc full-time

    Pros

    Boyers location is nice and well maintained

    Cons

    IMDC. Beware mgmt and its communications path with you and their peers.


  10. "Fine company to work with"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible, good pay, cool working enviornment

    Cons

    Biased management, no new learning


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