Isabella Stewart Gardner Museum Reviews | Glassdoor

Isabella Stewart Gardner Museum Reviews

Updated April 21, 2017
20 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Anne Hawley
10 Ratings

20 Employee Reviews

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  1. Helpful (1)

    "Inspiring Workplace, tired leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the few places you can go to work each and every day challenged and inspired. The Museum and its collection are one of the best spots in Boston. Even after you leave, the experience will linger in your soul.

    Cons

    The Director is smart and courageous, but has clung on to some leadership staff for far, far to long. As he leaves now I suspect it will inspire the type of change needed to be successful with future challenges.

    Security and maintenance leadership are like an ol' boys group hitting on everything that moves. They're allowed total free-range to do what they want at the Museum while simultaneously watching others and imposing strange rules and system.

    Advice to Management

    Continue to develop systems to attract, retain, and develop management in a way that does not promote chronic problem managers.


  2. "Not Recommended"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Greenhouse Assistant in Hingham, MA
    Former Employee - Greenhouse Assistant in Hingham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Isabella Stewart Gardner Museum full-time (More than a year)

    Pros

    Fairly nice people but not enough of them.

    Cons

    Low pay, work weekends, little room for advancement.

    Advice to Management

    Clear out all the old farts who have been sitting on a position for over 40 years. Let new growth come in.


  3. Helpful (1)

    "Salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gallery Officer in Boston, MA
    Current Employee - Gallery Officer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great museum and very quiet place. Visitors are the heart of the place.

    Cons

    Low payment and a lot of lies that you will do carrier. This way they can keep people with the fake hope trapped

    Advice to Management

    Stop lying


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  5. "Marketing and Public Relations Intern"

    Star Star Star Star Star
    Former Employee - Marketing and Public Relations Intern in Boston, MA
    Former Employee - Marketing and Public Relations Intern in Boston, MA

    I worked at Isabella Stewart Gardner Museum (Less than a year)

    Pros

    friendly atmosphere and the people are willing to help out interns

    Cons

    work can get quite boring as there is not much to do most of the time


  6. Helpful (1)

    "Waiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waiter in Boston, MA
    Current Employee - Waiter in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Isabella Stewart Gardner Museum full-time (More than 3 years)

    Pros

    Best Owner and manager of any restaurant ANYWHERE! You will never be treated with disrespect, and your co-workers are all kind, young individuals. The head chef is also amazing, producing food specials that will blow your mind.

    Cons

    The restaurant is only open during Museum hours. Were the restaurant able to have its own presence at night, It would easily become one of Boston's go to spots.

    Advice to Management

    Find a way to remain open past 4:00. Continue hiring young artists. Musicians make great salesmen. Stay committed to front of house and kitchen peace!


  7. Helpful (6)

    "Don't even think about it"

    Star Star Star Star Star
    Former Employee - Security in Boston, MA
    Former Employee - Security in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Isabella Stewart Gardner Museum full-time (More than a year)

    Pros

    Are there any? The benefits maybe if you enjoy being treated like a second class citizen

    Cons

    I could write a 30 page manifesto about the cons, but I have 20 words. Pay sucks, management sucks, filled with sexist pigs who get away with upskirt photos from HR, forced to work beyond ur will, and treated as sub human scum by all CEO and all upper management! Was refered to as a "dog" by one of the directors, worked there for 2 1/2 years, place blows, nice courtyard though!

    Advice to Management

    Go Screw Yourself!


  8. Helpful (5)

    "Leadership disconnected from employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Development Assistant in Boston, MA
    Former Employee - Development Assistant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Isabella Stewart Gardner Museum full-time (More than a year)

    Pros

    Working for the Gardner means you're working toward a great mission! This is a wonderful institution with admirable programming that goes toward supporting artists, youth, and whoever wants to seek inspiration, edification, or solace within its beautiful walls.

    Cons

    The leadership felt very disconnected from staff. Leadership decisions were never transparent and news or announcements felt "handed down" to the staff rather than shared or discussed. Upper-level staff did not always bother to learn the names of the people supporting them or their teams (not talking about contractors or part time staff, either). On a team-by-team basis, do not expect mentorship from managers, though some will give more time to their direct reports than others. Many will never communicate a clear path toward promotion/advancement or help you to forge such a trajectory.

    Advice to Management

    Your talent is passionate and eager to serve the Gardner. Salary compensation is not the only way to reward and engage a workforce; consider other ways to support development (a few free ticketed performances annually, invitations to attend or speak at industry conferences, team building workshops, get all levels of staff engaged in planning exercises, etc.).


  9. Helpful (4)

    "A lesson in dirty politics in the Art world."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Boston, MA
    Current Employee - Security Officer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Isabella Stewart Gardner Museum full-time (More than a year)

    Pros

    Health Insurance, overtime ;because people are always calling in sick or showing up late .I did meet allot of nice people but its the dead branches on the tree you have to look out for. They will make you look bad and use you to make themselves look better.They buy pizza for the guards to eat when they have special events .

    Cons

    Upper management creates a near hostile atmosphere, because they think that people who are lower than them are less human. Communications,feedback and training was not satisfactory .Payroll loopholes to take overtime from you. They hire relatives and friends which ends up being a real conflict of interest when the dirty politics begins and other times as well.

    Advice to Management

    Treat people the same all year long, and not find a poor soul around budget time to fire. Base your opinions of employees on actual performance and not popularity.


  10. Helpful (4)

    "If you're a fan of doing nothing at all..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security in Boston, MA
    Current Employee - Security in Boston, MA
    Doesn't Recommend

    Pros

    Great people to work with
    Job essentially consists of not doing much at all
    Most of the "ground level" managers are great people

    Cons

    You will not be supported when something goes wrong
    You will be forced to work hours that you are not scheduled for
    The senior management is beyond detached from the every day events of the museum
    You will never move forward

    Advice to Management

    Senior management ignores the importance of security and treats them as if they are sub-human. Perhaps if this disturbing trend could be avoided, you would have happier employees.


  11. "Gallery Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Isabella Stewart Gardner Museum part-time

    Pros

    Beautiful place to work and some of the happiest, most courteous people I've met in Boston. Also, amazing perks to other art museums in the US.

    Cons

    Sometimes can be a little unorganized when it comes to new hires.


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