It's Just Lunch Director Reviews | Glassdoor

It's Just Lunch Director Reviews

Updated Jan 30, 2018

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Found 21 reviews

4.9
StarStarStarStarStar
Rating TrendsRating Trends
96%
Recommend to a Friend
92%
Approve of CEO
It's Just Lunch CEO Melissa Brown
Melissa Brown
8 Ratings
  1. Helpful (2)

    "IJL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dating Director in Hallandale Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for more than a year

    Pros

    Good pay, plenty of incentives and bonus opportunities, you reap what you sow

    Cons

    can be mentally/emotionally stressful, it is a dating service after all

    Advice to Management

    the workload is a bit much and very stressful; overall it's a rewarding job for those who can handle it

    It's Just Lunch2018-01-30

    It's Just Lunch Response

    February 1, 2018CEO

    Thank you for sharing your valuable comments about your experience. We appreciate your dedication to IJL clients.

  2. Helpful (10)

    "Dating Direcrir"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dating Director in Hallandale Beach, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at It's Just Lunch full-time for less than a year

    Pros

    - opportunities for bonuses and extras by just doing your job well - culture among fellow dating directors is fun, humerous

    Cons

    - culture of management is fake: they act happy but it's just a tactic to push you - you're in a customer service roll that runs like a sales role: you have to hit your numbers for dates to be set even when it encroaches on customer service - you set dates under less than ideal conditions: you may get a 5 foot guy, an obese person with nothing else going for them, an age that has no age matched in that city, or a...

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    Advice to Management

    Be more honest with your employees. The ability to be authentic internally, solve problems creatively, and laugh about the reality is a relief. Employees do it among each other but then have to listen to you pretend and be super high energy sales-y toward them in meetings every week. These are not sales people - they are customer service! Also, tell people in interviews what the job can really be like. Let Dating...

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    It's Just Lunch2017-08-07

    It's Just Lunch Response

    October 10, 2017CEO

    We foster a positive, upbeat, and energetic culture. We have the potential to change lives and we thrive on that. We are sorry to hear that it was not a good fit for you. We offer fun first dates and we want our clients to be excited about their matches … just as much as we are. ...

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  3. Helpful (2)

    "Dating Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dating Director in Hallandale Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for more than a year

    Pros

    The work environment, the success stories and the hard work put in

    Cons

    Dealing with Emotional High expectation clients

    Advice to Management

    increase the incentives

    It's Just Lunch2017-04-07

    It's Just Lunch Response

    April 25, 2017Corporate Recruiter

    Hearing the success stories of our clients and knowing that we played a part in them finding love is definitely one of the perks that makes It’s Just Lunch such a unique and incredible place to work. Thanks so much for sharing your feedback!

  4. Helpful (9)

    "A lot of work for little pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL

    I worked at It's Just Lunch full-time for more than a year

    Pros

    Great company, great way of helping people find one another. great co workers

    Cons

    I ended up giving more of my time then I was hired for. suppose to work 9-6pm, I understand its sales and you will have to work later. It got to the point where I worked 60-70hours a week and barely making enough to pay bills.

    Advice to Management

    raise base salary

    It's Just Lunch2016-11-30
  5. Helpful (1)

    "Quality at its BEST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Director in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch for more than 5 years

    Pros

    Commendable commitment the entire IJL team to providing quality service to our clientele. The environment here at IJL is always providing an exceptional service, weather you are a dating specialist, the matchmaker or even one of the life coaches, we get to work for them... the client to help them in their discreet and fun search of great quality dates at ITS BEST.

    Cons

    I have not found any.

    Advice to Management

    Keep us growing, we have so many great areas and clients to help everyday.

    It's Just Lunch2016-08-26
  6. Helpful (11)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dating Director 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at It's Just Lunch full-time for more than 3 years

    Pros

    I think it's really important when reading these reviews that you have an understanding between corporate run offices and the offices that run independently (Houston, Mpls, Chicago, DC, Sanfran, Denver etc ). The offices run as a boutique matchmaking service are amazing. High level of customer service and the owners and management want the best for their employees. For those who have worked for corporate it sounds like...

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    Cons

    This is not a non profit company...so yes the management want more clients and want you to work hard therefore making great money.

    Advice to Management

    Differentiate yourself publicly from the poorly run offices.

    It's Just Lunch2016-04-18

    It's Just Lunch Response

    May 23, 2016Online Marketing Coordinator

    We are sorry you feel that way, but what you are saying is just not an accurate picture of the IJL system. We have many tenured employees who are as passionate now as the day they joined the company.

  7. Helpful (3)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at It's Just Lunch full-time for more than 5 years

    Pros

    I love my job and love working with my clients. With regards to the previous SF review, I'm confused, because we do get insurance benefits and we are sent to confrerences to gain new skills.

    Cons

    There isn't really any room for growth, but you are told that in the initial interview. If you want to be a matchmaker, this is the best company to work with.

    It's Just Lunch2015-06-26
  8. Helpful (2)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at It's Just Lunch full-time for more than 3 years

    Pros

    The clients are the number one pro! Hearing stories and helping them to understand what they are looking for and then ultimately helping them change their life.

    Cons

    Management doesn't care about their employees and there is no room for growth.

    Advice to Management

    Offer insurance to your employees. Create an environment for employes to learn and grow within the company.

    It's Just Lunch2015-06-20
  9. Helpful (3)

    "very high stress level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Director in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at It's Just Lunch full-time for less than a year

    Pros

    great money, fun community events and strong supportive office staff

    Cons

    extremely stressful, long hours, phone sales, poor upper management

    Advice to Management

    Focus more on the company values versus meeting and exceeding office quotas. People can hear that you are money hungry over the phone.

    It's Just Lunch2014-10-16
  10. Helpful (16)

    "The Real It's Just Lunch Review (as a Dating Director)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dating Director in Hallandale Beach, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at It's Just Lunch full-time for less than a year

    Pros

    The flexibility, we work fairly independently and for the most part are allowed to do our jobs without being micromanaged. The staff is filled with nice people who are friendly and make working at a job like this as fun as possible. Over all the environment is an inviting one. They host events in office and try to encourage as positive a work environment as possible. We get random pizza parties and birthday cake monthly...

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    Cons

    Well...let's start with the pay. At $12.00 and hour you can barely live off that. There's no such thing as raises at this company although they do provide a seemingly generous bonus structure. However it's misleading, the standard way to bonus is by scheduling an above average number of dates and making sure a large majority percentage of your clients are serviced however it's bafflingly hard to hit even the minimum standards...

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    Advice to Management

    I don't think this review will make a difference this company will keep on truckin as they have been successful despite the criticisms and many lawsuits against them. The company could care less about suggestions good or bad from anyone. Although there are many negatives to working at IJL, I would like to take the time to say that there are also many positives and even though my employment as a dating director ended somewhat...

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    It's Just Lunch2014-09-07
Found 21 reviews