It's Just Lunch Matchmaker Reviews | Glassdoor

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It's Just Lunch Matchmaker Reviews

Updated Dec 13, 2018

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Found 7 reviews

5.0
StarStarStarStarStar
Rating TrendsRating Trends
99%
Recommend to a Friend
99%
Approve of CEO
It's Just Lunch CEO Melissa Brown
Melissa Brown
3 Ratings
  1. Helpful (6)

    "I Love my job, I love being apart of something so Great and Unique!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Matchmaker in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    Love my Management team: If I have any concerns I know I can go to the right person and get the right answer, and get help. Culture: Everyone is friendly, easy-going, welcoming, and friendly. Room for growth: If you do the job right, you will be acknowledged for it, and there is lots of room to grow and make money! Good work flow: I love that I have a full work load and I am helping my clients find their special someone!

    Cons

    Clients aren't always as happy as you would think- its a very emotional process.

    Advice to Management

    Allow overtime for the workload. Also a better structure, there is not many people in the world who can multi task and be able to do all the things that are being asked of Coordinators and Matchmakers all at the same time, its very tedious work that people need to dot their i's and cross their t's and realistically most people are not capable of doing this, leaving people to quit. Maybe, focusing on people strengths...

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    It's Just Lunch2018-12-13
  2. Helpful (3)

    "If you love helping others and aren’t lazy you’ll love this job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Matchmaker in Milwaukee, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at It's Just Lunch full-time for more than 3 years

    Pros

    It’s extremely rewarding to be a part of something that is so life changing for others. If you’re willing to work hard and believe that love makes a difference then IJL Midwest is truly a great place to work. It’s empowering to be able to connect others while reaching your own goals. The leadership team provides a resource that makes such a difference for both clients and employees. Always growing and sharing the benefits...

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    Cons

    The most difficult part about this industry is not being able to make everyone happy. Some people are negative, or don’t have realistic expectations. It’s really challenging to know that you could make a positive impact but those changes need to be embraced.

    Advice to Management

    Less duplicate paperwork! Save a tree!

    It's Just Lunch2018-04-26

    It's Just Lunch Response

    May 15, 2018CEO

    Thank you for your valuable feedback and we are so thrilled to have you on the IJL team! We value the passion and dedication of all of our Matchmakers and Client Advisors and appreciate that you bring your best every day. Keep up the good work!

  3. Helpful (5)

    "The WORST rip off of a career move I EVER made!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Matchmaker in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at It's Just Lunch full-time for less than a year

    Pros

    Evidently most offices have gone to work from home. But in 2012 my office overlooked the biggest shopping area in the city so it made the office seem upscale even with its sleezy practices.

    Cons

    Basically worked for minimum wage. Had to sale 8 memberships a week to qualify for bonuses; the office average was 4 or 5 so that means owners were stuffing the money in their bank accounts. A bunch of the leads were 10+ years old and married & what were we instructed to tell them??? "Divorce is on the rise so we wanted to check in on you!" Even though at least 2 pages of notes reflected the same conversation that had...

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    Advice to Management

    Learn ethical practices of match making.

    It's Just Lunch2015-07-07
  4. Helpful (7)

    "This is the most unethical company ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Matchmaker in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at It's Just Lunch full-time for more than a year

    Pros

    You get your own office.

    Cons

    This is the most unethical company ever. They hire men and then fire them after a few weeks. All to get around EEO. They listen to all calls and then call you if you didn't shove a contract down someone's throat. They give leads for your territory to someone else that they "like" so you are left with years old leads. Many are so old they have already gotten married! Commissions are paid based on a weeks sales so you...

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    Advice to Management

    Price the packages so sales can be made. Groups will be big enough so people can actually date more than one time! Stop monitoring every call.

    It's Just Lunch2014-05-30

    It's Just Lunch Response

    June 9, 2014Human Resources Director

    At It’s just lunch, we adhere to All EEO guidelines and procedures, and would never hire or fire someone based on gender. As with most companies that employ sales customer service representatives, some calls are monitored to help ensure customer satisfaction and quality of service. ...

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  5. Helpful (2)

    "Hi Pressure and lie to customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Matchmaker 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at It's Just Lunch full-time for less than a year

    Pros

    I can't think of one reason why I would recommend a person to work here.

    Cons

    They have a script that you read to customers. The man and woman you talk about are ideal and the person you are talking to thinks that is the type of people you have for them to date. The truth is you lie,lie lie, to customers. It is all about making money. That's it. The people that work there are not trained matchmakers. They are hired off of the street and trained only on how to read the script and sell to the customer....

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    Advice to Management

    You should close this scam.

    It's Just Lunch2014-05-02

    It's Just Lunch Response

    May 27, 2014Human Resources Director

    We appreciate reviews, whether positive or negative and welcome the feedback, but would like to correct a few misstatements.Our Dating Specialists have produced over 2,000,000 first dates and thousands of marriages, engagements and long term relationships to date. We interview all ...

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  6. Helpful (3)

    "This was my worst work experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Matchmaker in Hallandale, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at It's Just Lunch full-time for less than a year

    Pros

    This job was entertaining at best.

    Cons

    The company has no values. What they pitch to their customers is not what the customer gets. They make it seem as if the customer is getting high-end customized service and that there are dozens of great matches for these customers. The reality is that it is a call center and when it comes to match making, anything goes...as long as it's a boy and a girl, it's a match!

    Advice to Management

    Lose the call center and go back to the original concept.

    It's Just Lunch2014-04-09

    It's Just Lunch Response

    May 9, 2014Human Resources Director

    At It's Just Lunch, we match our clients based on numerous criteria including age, religion, ethnicity, kids, hobbies, interests, etc.. We have way over 2,000,000 matches and thousands of marriages to date... and counting...

  7. Helpful (3)

    "Hard Work Definitely Pays Off Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Matchmaker in
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    The freedom to 'be your own boss w/i a large corporate enviornment'. If you are dedicated and passionate about people you will succeed here. IJL Management is constantly evaluating and re-evaluating process, procedure and outcome. If something is broken they work hard to fix it. If you have an issue you can speak up and it is addressed.

    Cons

    If you are lazy, a complainer and want everything done handed to you- please do not waste your time. If you have a sense of entitlement please go elsewhere. This company recognizes and appreciates dedicated, driven and people-oriented talent. All others stay away! Let the real professionals succeed here!

    It's Just Lunch2012-08-16
Found 7 reviews