It's Just Lunch Reviews | Glassdoor

It's Just Lunch Reviews

Updated Jul 10, 2019

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Found 251 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
77%
Approve of CEO
It's Just Lunch CEO Melissa Brown
Melissa Brown
141 Ratings
Pros
  • "Can work from home, flexible hours, excellent training program(in 34 reviews)

  • "Management is extremely knowledgeable and they thrive on helping each Dating Specialist succeed(in 23 reviews)

Cons
  • "We say that the matchmakers interview your matches before presenting a date(in 21 reviews)

  • "New hires are given old leads to call and it is literally up to the luck of timing as to whether or not you will get a join(in 17 reviews)

More Pros and Cons
  1. Helpful (3)

    "Best Career Move"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Matchmaker in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    The training provided is second to none, the support I receive from my VP and the leadership is refreshing and the comradery amongst my team is uplifting and I look forward to coming to work everyday.

    Cons

    I had to get use to the cubicle and not being able to be in front of my customers, but the company is definitely evolving in those areas and I am excited for the future.

    Advice to Management

    Keep doing up the good work, we are headed in the right direction.

    It's Just Lunch2019-05-13
  2. "Its ok"

    StarStarStarStarStar
      Current Employee - Dating Specialist 

      I have been working at It's Just Lunch full-time

      Pros

      It's a different sales approach. You get to connect with clients on a new level.

      Cons

      Leads are very cold. They will switch your compensation structure without warning. Managers work remotely so not helpful

      It's Just Lunch2019-07-10
    • Helpful (2)

      "Fantastic Company Culture, Supportive and Fun Work Environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Dating Specialist 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at It's Just Lunch full-time for less than a year

      Pros

      We get to play a part in changing people's lives, the entire company feels like one big happy, supportive family and it's easy to come into the office every single day. Management is extremely knowledgeable and they thrive on helping each Dating Specialist succeed. The salary is great as is the commission and the additional contests are so much fun! Honestly, I have been in the work force for 25 years and this is far...

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      Cons

      The process doesn't allow for a lot of communication between Dating Specialists and the rest of the matchmaking team which can sometimes cause issues with clients.

      Advice to Management

      Thank you and keep up the amazing work! Here in the trenches, us Dating Specialists have noticed the changes in account management and it is very appreciated. Also, has throwing a company weekend/party/event ever been discussed? I think it would be lovely for all of us to be able to meet each other and put faces to names. We're a close group but I know the opportunity is there to get even better. Thank you!

      It's Just Lunch2019-05-16
    • Helpful (3)

      "Fun Experience!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Dating Specialist in White Marsh, MD
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at It's Just Lunch full-time for less than a year

      Pros

      Hiring process was a pleasure. Excellent support for training. Great leadership. Positive environment. Helps to be proactive and ask many questions.

      Cons

      Price is an issue with many potential clients. However, what they're doing hasn't worked. This is not casual dating, it's productive dating... The service is invaluable. Helping people become more productive in dating is

      Advice to Management

      Keep up the Great work! Everyone I spoke with was incredibly helpful, the people I interacted with were a pleasure and Julie Y. is awesome (If you get the chance to speak with/work with her, learn all you can!) Thank you, for everything.

      It's Just Lunch2019-04-14

      It's Just Lunch Response

      May 2, 2019CEO

      Thank you for your feedback. Your definition of Productive Dating is SPOT ON. Our many success stories via new marriages, long term relationships, and blended families originate from great first dates. We provide an invaluable service to our clients and we appreciate the effort you ...

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    • "Beware! The most horriable company I have ever worked for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at It's Just Lunch

      Pros

      No pros. STAY AWAY! They have no morals.

      Cons

      No pros. Its sink or swim. When you ask for help on coaching I get told well I havent listened to your calls my manager stated. They don't care for anyone but themselves. You are nothing to the company and your not equal in their eyes. The managers get all the good leads and also takes leads that aren't theirs for their own sales. No job security at all! STAY AWAY FROM THIS COMPANY!!!!!!

      It's Just Lunch2019-05-11
    • "Overall good for work life"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Representative 

      I worked at It's Just Lunch full-time for more than a year

      Pros

      It was good. It was not bad

      Cons

      not bad experience at all

      It's Just Lunch2019-04-16
    • Helpful (2)

      "Love it!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - International Dating Specialist in Palm Desert, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at It's Just Lunch full-time for more than 3 years

      Pros

      Love what I do, constantly impressed by the professionalism of who I have the pleasure to work for and report to. The ongoing training is the best of any sales position I have ever had . I love the culture, and knowing that I am appreciated for my contributions is HUGE! I can say that we all thrive in the genuine team spirit that our leader has cultivated in the office I work in. Who wouldn't enjoy feeling the...

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      Cons

      I would love to see the technology improve. From the telephone connections all the way down to the software we use .

      Advice to Management

      Thank you for having me. I have never enjoyed a job more than what I do at IJL. Its challenging, can be stressful but its more fun than anything else I could imagine. Can you imagine this? At my lunch hour i go through the database to check up on some of the folks that i invited to the service to start dating. I get so excited when i see that they put themselves on hold for that potential special someone.

      It's Just Lunch2019-03-13

      It's Just Lunch Response

      May 2, 2019CEO

      Wow, thanks for such amazing feedback. Our Palm Desert office is in fact a GREAT team. From Management down to each of our Matchmakers, we foster a supportive team environment and we are happy to hear your appreciation for such a great culture. Thank you for your 3 years of service, ...

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    • Helpful (3)

      "Think twice before accepting an offer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Dating Specialist/Inside Sales in Baltimore, MD
      Doesn't Recommend
      Negative Outlook

      I worked at It's Just Lunch full-time for less than a year

      Pros

      It's fun to talk to people about their dating lives.

      Cons

      New people are given leads as old as 2007 so it's very unusual to reach them and/or that they are still single. Fresh leads are only given to seasoned reps. There is VERY high turnover with this company. The expectation of 100 calls a day is doable, but with such outdated leads it means 98% of one's time is spent leaving voicemails and all good salespeople know that it's impossible to sell to a voicemail. I gave the sales...

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      Advice to Management

      Hire fewer people so that leads are distributed fairly. Do more hands on training at the local office and not just conference calls and role plays with people hundreds of miles away. Be transparent about the turnover rate. Call the training period what it truly is - a sink or swim boot camp that can easily end with a good salesperson being fired.

      It's Just Lunch2019-04-22

      It's Just Lunch Response

      May 2, 2019CEO

      We appreciate your feedback and would like to clarify some of the observations made. Our Inside Sales role recruits for Sales Reps with outbound calling experience to ensure they have the background for the requirements of the position, which includes connecting with potential clients ...

      Show More
    • Helpful (2)

      "Professional Matchmaking Service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Dating Specialist in Fort Worth, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at It's Just Lunch full-time for less than a year

      Pros

      It's Just Lunch has such a professional environment and they have a rigorous training process that really prepares you to be a successful in Matchmaking! I've worked in the Dating Industry prior and IJL, not only has a great compensation structure, but the on-going support and coaching you receive is a huge benefit, as well!

      Cons

      The only downside for me in particular, is that hubs have limited positions for you to advance to. So, if you want to move up, in some cases, you have to relocate. I plan on growing within the company when the time is right, but I would need to be prepared to relocate- which I'd be open to! I just wished their were more opportunities locally for growth. Other than that, I love everything about IJL!

      Advice to Management

      Continue investing in the good candidates within the company, so the tenure can continue to increase!

      It's Just Lunch2019-03-07
    • Helpful (6)

      "I Love my job, I love being apart of something so Great and Unique!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Matchmaker in Miramar, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at It's Just Lunch full-time for less than a year

      Pros

      Love my Management team: If I have any concerns I know I can go to the right person and get the right answer, and get help. Culture: Everyone is friendly, easy-going, welcoming, and friendly. Room for growth: If you do the job right, you will be acknowledged for it, and there is lots of room to grow and make money! Good work flow: I love that I have a full work load and I am helping my clients find their special someone!

      Cons

      Clients aren't always as happy as you would think- its a very emotional process.

      Advice to Management

      Allow overtime for the workload. Also a better structure, there is not many people in the world who can multi task and be able to do all the things that are being asked of Coordinators and Matchmakers all at the same time, its very tedious work that people need to dot their i's and cross their t's and realistically most people are not capable of doing this, leaving people to quit. Maybe, focusing on people strengths...

      Show More
      It's Just Lunch2018-12-13
    Found 251 reviews