It's Just Lunch Reviews | Glassdoor

It's Just Lunch Reviews

Updated Aug 23, 2019

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Found 261 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
80%
Approve of CEO
It's Just Lunch CEO Melissa Brown
Melissa Brown
144 Ratings
  1. Helpful (3)

    "Best Career Move"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Matchmaker in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    The training provided is second to none, the support I receive from my VP and the leadership is refreshing and the comradery amongst my team is uplifting and I look forward to coming to work everyday.

    Cons

    I had to get use to the cubicle and not being able to be in front of my customers, but the company is definitely evolving in those areas and I am excited for the future.

    Advice to Management

    Keep doing up the good work, we are headed in the right direction.

    It's Just Lunch2019-05-13

    It's Just Lunch Response

    July 29, 2019CEO

    That’s the idea, we love to hear that we’re doing great to build a team-oriented environment and know that we’re going to get EVEN better as our Matchmaking team continues to expand with great talent. So glad to hear that you love to come to work, the feeling is mutual.

  2. Helpful (2)

    "Fantastic Company Culture, Supportive and Fun Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dating Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    We get to play a part in changing people's lives, the entire company feels like one big happy, supportive family and it's easy to come into the office every single day. Management is extremely knowledgeable and they thrive on helping each Dating Specialist succeed. The salary is great as is the commission and the additional contests are so much fun! Honestly, I have been in the work force for 25 years and this is far...

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    Cons

    The process doesn't allow for a lot of communication between Dating Specialists and the rest of the matchmaking team which can sometimes cause issues with clients.

    Advice to Management

    Thank you and keep up the amazing work! Here in the trenches, us Dating Specialists have noticed the changes in account management and it is very appreciated. Also, has throwing a company weekend/party/event ever been discussed? I think it would be lovely for all of us to be able to meet each other and put faces to names. We're a close group but I know the opportunity is there to get even better. Thank you!

    It's Just Lunch2019-05-16

    It's Just Lunch Response

    July 29, 2019CEO

    Thank you for this feedback! We are always looking for new ways to enhance the client experience and have in-fact made some new and exciting changes to our Client Service processes. We’re so glad to hear that our Dating Specialists can feel the change. Continuous progress comes from ...

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  3. Helpful (3)

    "Fun Experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dating Specialist in White Marsh, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at It's Just Lunch full-time for less than a year

    Pros

    Hiring process was a pleasure. Excellent support for training. Great leadership. Positive environment. Helps to be proactive and ask many questions.

    Cons

    Price is an issue with many potential clients. However, what they're doing hasn't worked. This is not casual dating, it's productive dating... The service is invaluable. Helping people become more productive in dating is

    Advice to Management

    Keep up the Great work! Everyone I spoke with was incredibly helpful, the people I interacted with were a pleasure and Julie Y. is awesome (If you get the chance to speak with/work with her, learn all you can!) Thank you, for everything.

    It's Just Lunch2019-04-14

    It's Just Lunch Response

    May 2, 2019CEO

    Thank you for your feedback. Your definition of Productive Dating is SPOT ON. Our many success stories via new marriages, long term relationships, and blended families originate from great first dates. We provide an invaluable service to our clients and we appreciate the effort you ...

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  4. "Beware! The most horriable company I have ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at It's Just Lunch

    Pros

    No pros. STAY AWAY! They have no morals.

    Cons

    No pros. Its sink or swim. When you ask for help on coaching I get told well I havent listened to your calls my manager stated. They don't care for anyone but themselves. You are nothing to the company and your not equal in their eyes. The managers get all the good leads and also takes leads that aren't theirs for their own sales. No job security at all! STAY AWAY FROM THIS COMPANY!!!!!!

    It's Just Lunch2019-05-11

    It's Just Lunch Response

    July 29, 2019CEO

    Thank you for your feedback. We are sorry that you view your experience as being in a “sink or swim” environment. We have always fostered a culture that contributes to the success of our employees, which is paramount to the success of our clients and the organization. The sales ...

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  5. "Overall good for work life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative 

    I worked at It's Just Lunch full-time for more than a year

    Pros

    It was good. It was not bad

    Cons

    not bad experience at all

    It's Just Lunch2019-04-16
  6. Helpful (4)

    "Think twice before accepting an offer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dating Specialist/Inside Sales in Baltimore, MD
    Doesn't Recommend
    Negative Outlook

    I worked at It's Just Lunch full-time for less than a year

    Pros

    It's fun to talk to people about their dating lives.

    Cons

    New people are given leads as old as 2007 so it's very unusual to reach them and/or that they are still single. Fresh leads are only given to seasoned reps. There is VERY high turnover with this company. The expectation of 100 calls a day is doable, but with such outdated leads it means 98% of one's time is spent leaving voicemails and all good salespeople know that it's impossible to sell to a voicemail. I gave the sales...

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    Advice to Management

    Hire fewer people so that leads are distributed fairly. Do more hands on training at the local office and not just conference calls and role plays with people hundreds of miles away. Be transparent about the turnover rate. Call the training period what it truly is - a sink or swim boot camp that can easily end with a good salesperson being fired.

    It's Just Lunch2019-04-22

    It's Just Lunch Response

    May 2, 2019CEO

    We appreciate your feedback and would like to clarify some of the observations made. Our Inside Sales role recruits for Sales Reps with outbound calling experience to ensure they have the background for the requirements of the position, which includes connecting with potential clients ...

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  7. Helpful (2)

    "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - International Dating Specialist in Palm Desert, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for more than 3 years

    Pros

    Love what I do, constantly impressed by the professionalism of who I have the pleasure to work for and report to. The ongoing training is the best of any sales position I have ever had . I love the culture, and knowing that I am appreciated for my contributions is HUGE! I can say that we all thrive in the genuine team spirit that our leader has cultivated in the office I work in. Who wouldn't enjoy feeling the...

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    Cons

    I would love to see the technology improve. From the telephone connections all the way down to the software we use .

    Advice to Management

    Thank you for having me. I have never enjoyed a job more than what I do at IJL. Its challenging, can be stressful but its more fun than anything else I could imagine. Can you imagine this? At my lunch hour i go through the database to check up on some of the folks that i invited to the service to start dating. I get so excited when i see that they put themselves on hold for that potential special someone.

    It's Just Lunch2019-03-13

    It's Just Lunch Response

    May 2, 2019CEO

    Wow, thanks for such amazing feedback. Our Palm Desert office is in fact a GREAT team. From Management down to each of our Matchmakers, we foster a supportive team environment and we are happy to hear your appreciation for such a great culture. Thank you for your 3 years of service, ...

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  8. Helpful (2)

    "Professional Matchmaking Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dating Specialist in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    It's Just Lunch has such a professional environment and they have a rigorous training process that really prepares you to be a successful in Matchmaking! I've worked in the Dating Industry prior and IJL, not only has a great compensation structure, but the on-going support and coaching you receive is a huge benefit, as well!

    Cons

    The only downside for me in particular, is that hubs have limited positions for you to advance to. So, if you want to move up, in some cases, you have to relocate. I plan on growing within the company when the time is right, but I would need to be prepared to relocate- which I'd be open to! I just wished their were more opportunities locally for growth. Other than that, I love everything about IJL!

    Advice to Management

    Continue investing in the good candidates within the company, so the tenure can continue to increase!

    It's Just Lunch2019-03-07
  9. Helpful (6)

    "I Love my job, I love being apart of something so Great and Unique!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Matchmaker in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    Love my Management team: If I have any concerns I know I can go to the right person and get the right answer, and get help. Culture: Everyone is friendly, easy-going, welcoming, and friendly. Room for growth: If you do the job right, you will be acknowledged for it, and there is lots of room to grow and make money! Good work flow: I love that I have a full work load and I am helping my clients find their special someone!

    Cons

    Clients aren't always as happy as you would think- its a very emotional process.

    Advice to Management

    Allow overtime for the workload. Also a better structure, there is not many people in the world who can multi task and be able to do all the things that are being asked of Coordinators and Matchmakers all at the same time, its very tedious work that people need to dot their i's and cross their t's and realistically most people are not capable of doing this, leaving people to quit. Maybe, focusing on people strengths...

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    It's Just Lunch2018-12-13
  10. Helpful (3)

    "Great Company To Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dating Specialist in Palm Desert, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at It's Just Lunch full-time for less than a year

    Pros

    Great training, professional staff, team environment! Everyone is helping you reach your goals and is very supportive!I've been in sales/marketing all my life. The training here is impeccable and the staff supports you all the way; even on the corporate level!

    Cons

    It's a great job! I have no complaints :)

    Advice to Management

    The incentives/ bonuses have really given a lot of drive to the DS's! Thanks a lot! :)

    It's Just Lunch2018-11-30
Found 261 reviews